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Customer Ratings & Reviews

$2,549.99
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Comp. Value: $3,959.99

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,095 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed 2 days ago, and absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge! Lots of room and the back lighting is incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good based on the ratings that I’ve read before purchasing. I am happy with what I have today. Delivery was flawless ahead of schedule and everything has gone well thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator really got door dented and scratched upon delivery. Still waiting on replacement door! The Geek Squad did not move old refrigerator to laundry room as outlined in contract. Told us they were only allowed 15 minutes for deliveries!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Performs well. Meets all our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge! So far so good! Nice and Stylish!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large refrigerator. The Wi-Fi is nice to have on it

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Bought It Twice - Failed TWICE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator in August of 2023 for the first time. Barely a month into owning it the freezer was springing a leak which caused ice buildup and leaking. The issues grew on as the rest of it began to loss temp quickly. Pair that with the water line breaking causing $4,000 in water damage and remediation. After Best Buy tried fixing it on three occasions, they finally decided it would be est to exchange it for a new one. Fast forward to second refrigerator and not even a month in - we received it in early Novemeber 2023 and by December the Freezer failed and all of our food spoiled. The GE team is impossible to schedule and when they came out they missed some majors erros that Geek Squad found when they checked it out the next day. All for Ge to say the repair will take 2 weeks to get thre parts for it. As we waited the rest of thr unit began to fail. The entire refrigerator hit 60° so now we have a giant box of spoiled food. This is unacceptable for a refrigerator at this price point.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for taking the time to share your experience. We understand your disappointment that your fridge is no longer functioning properly. If your unit was assessed by one of our certified technicians, we're confident the best solution possible was provided. We appreciate your patience throughout this process, and hope you will allow us to work hard to earn your trust again. Warm regards. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Very nice Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from our old fridge! love the auto water fill

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, works just as specified. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous refrigerator! My food stays cold and that’s what matters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! For a family of 6, it has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig no issues. Runs and looks great. Love the back lighting.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your review. We are glad you are happy with your new refrigerator purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new refrigerator. Stores so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profile Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an earlier model and seems much better. Features are well thought out and clearly an improvement over the previous one. Delivery was fast and ahead of schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever. I really enjoy it at home.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    9 months old, problems, +14 days to fix

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 Months later and already have a problem. The ice maker is no longer cold enough to freeze water to make ice. Called GE to schedule an appointment since it's under warranty. We had to wait 5 days for the quickest appointment. On the appointment date they gave us a 4 hour window and no one showed up. Called them again and now we have to wait 9 more days for the next appointment. So if you want a $3k appliance that begins to have problems in less than 9 months and lousy support, this is the product for you

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We hate to hear that your refrigerator's ice maker and freezer section are not operating properly and that your original service appointment had to be rescheduled after a long delay due to your technician not being able to complete the appointment. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Size matters.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator lots of space with lots of visibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soled value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid value, flexible and great ice maker, very bright inside

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Died after 2 days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please read this all. Finally saved up enough to afford our first new fridge . Picked this top of the line model for looks and features. Freezer never got below 32F. Ice maker failed soon after, all in under first 48 hours. Buyer beware. Have Best Buy test unit prior to delivery. Absolutely unacceptable at this price point. Had inspection “pass” stickers all over it. 2020’s finest example of made in china garbage tarnishing a brand people used to trust. Also note that this is not a typically “in stock” model. So if your fridge goes the same route as mine did, except a week at the minimum before delivery of replacement is possible. 5 stars go to Best Buy for expediting replacement. They even mentioned GE is not the brand it used to be and they see these “lemons” from them about once a month. Nobody can work on these things either. My options were replace or scrap since they consider this model “non-serviceable”. This is the fridge equivalent of a one time use plastic grocery bag. Local store had so little confidence in quality of GE products that they ordered two new fridges so they could pretest both for me ahead of time because they expected another failure. And guess what! The replacement second pretest fridge had the same problem! That’s 2/3 dead on arrival fridges!!! Do better GE. Replacement is working as expected, for now, but I have serious trust issues. Thanks for spoiling all the food I fought off the hoarders to get during the Coronavirus GE. You could potentially kill someone GE by destroying all of their food during quarantine. A $3k fridge shouldn’t require a $500 warranty for bare minimum piece of mind that it can do the only thing it was designed to do.. COOLING FOOD!

    No, I would not recommend this to a friend