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Customer Ratings & Reviews

$2,699.99
Save $1,260
Comp. Value: $3,959.99

Customer reviews

Rating 4.4 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,095 reviews
  • Rated 4 out of 5 stars

    Buy GE not LG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def the better fridge over LG, more sturdy and reliable. Shelves on door are a little narrow on design but I’ll sacrifice over piece of crap LG we had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied, no installation was made. Not even they plugged it. Ask to take the old one out, and they said no! Not good customer service.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We recommend reaching out to BestBuy by calling your local store to further discuss your situation as they are best equipped to assist you on this. GE_Appliances

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with smart features.easy to clean and gives notifications if doors are not closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the fridge, not the delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the fridge is good the 1st of 2 deliveries was a nightmare which caused me to lose all my food as the delay took an extra 3 days.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and hope you will have many years of service from your refrigerator. We are sorry to hear you lost your food. Please reach out to your sales associate directly and let them know about the issues you had. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Arlee Metcalf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I’m able to organize food . There was a small dent in door and door wasn’t locking with second door! The installers told me Best Buy would call me but no one called to fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RefrigeratorGE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced our old refrigerator with this new GE profile refrigerator and wow what a refrigerator. Has it all , look , lot of room to keep lot lot of food and drinks freezer has lot of room too we love it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Terrible delivery and install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge but the delivery and install was absolutely horrible. If i could review them separately i would. The fridge is beautiful and quiet. The install caused the freezer drawer to get damaged and we didn’t realize this until after the window for them to return anything. The freezer drawer lining was cracked causing leaks and it wasn’t noticeable until a month later. The delivery was the worst experience I’ve ever had. I was so disappointed with best buy. It is a 3rd party delivery service but in my opinion it is still Best Buy’s responsibility because we did not choose that. It was our only option.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad you like the refrigerator but are very sorry you had this experience with the delivery and installation. If you are still having issues with your freezer drawer, please reach out to us via a private message on GE Appliances social media, Facebook or X and include this review, your model and serial number, address, email and phone number. GE_Appliances

  • Rated 5 out of 5 stars

    Excellent Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge! So many features and my son loves using the autofill feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refrigerator we received broke in the first 12 hours. Credit to Bestbuy and its staff they just replaced it with a new one but it took an additional week. Second one has had a a drawer slide break but techs replaced it with no costs

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand the disappointment that was caused by the issues you've experienced. We're glad to hear that you now have a new fridge and your drawer problem has been resolved. Thank you for being part of the GE Profile family, and we hope you allow us to work hard to earn your full trust again. GE_Appliances

  • Rated 4 out of 5 stars

    LCruz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good refrigerator. Very limited storage at the ice maker/water dispenser door. It can get loud at certain times throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to purchase another brand but fell in love with this one while looking.. has really nice features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy now.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were disappointed on the delivery. They wouldn't take the doors off the refrigerator so it did get scratched. Best buy did replace it with another one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Plastic Plastic Plastic EVERYWHERE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, although it is a bit of a weird non traditional footprint. Hard to get at some things, seemed like a good idea in the showroom. BUT, they wrap the fridge in plastic and we can not get it all off and it looks HORRIBLE! It's in the edges and creases, and stuck to the doors. Even tried a hair dryer, even Goo Gone. Nope! For this reason I give it 2 stars.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave us your honest feedback. If you're having trouble getting the plastic wrap off of your refrigerator, we recommend using rubber tipped tweezers to remove the plastic and not scratch your unit. If you're unable to remove all of the plastic with the tweezers, please schedule service by calling 833-426-3393 so our Bodewell technicians can investigate thoroughly. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung that had the middle drawer on the inside. What a pain. You had to open both doors to get anything out of the drawer. This design is SO much better. The ice maker works great. The visibility of everything in the fridge is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lots of space. Not a fan of ice bucket on door since it makes shelves almost useless.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and bringing this information about the ice bucket being on the door to our attention. We are always looking for ways that we can improve, so we will take this into consideration on future builds. GE_Appliances

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good Install was horrendous. First set of guys didn’t want to be bother to deliver so they left it in my garage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working with no issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to install the water line for ice and water but the fridge is working in excellent condition at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator but too big for our space therefore unfortunately we had to get another refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Only issue we had was the freezer door wouldn’t close properly. Our sales rep changed out the unit two days later… all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Are happy with this parches. This product seems very nice!

    I would recommend this to a friend