Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the upgrade. Charcoal water filter sure makes a difference
I would recommend this to a friendNot reassuring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box item. Missing screw. Guys found one in truck. Five minutes after they left, the handle fell apart. Scheduled to have them come back. The guys showed up to put a treadmill together. Found extra pieces in yard. Second team says it’s nothing.
I would recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you had this experience with the installation. This isn't what we expect to hear and apologize for your inconvenience.
- Cons mentioned:Freezer performance
Total Junk!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator broke within 4 months I of purchase. A major component went out. Freezer and icemaker went out. Its taking 1 month to fix thru GE warranty. I have no freezer for 1 month till they fix. I requested a new replacement only because it’s so expensive and a major component broke so soon and too long to fix. I don’t want a 4 month old refrigerator repaired. Obviously defected unit. GE refused. I’ll never buy GE products again! Best Buy was no help either. Buy Samsung.
No, I would not recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I love this spacious easy to use fridge. My kids love the auto water filer. I would recommend this fridge to everyone.
I would recommend this to a friendGreat 5 star review for Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator! Love Best Buy! Also they came out and installed my new one and took away my old one. Perfect service.
I would recommend this to a friendShay's Smart Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi Refrigerator...I Love it. Notifies me if the door is open or the ice maker is empty. Let me know when the ice bucket is full... Overall this fridge communicates with you via your cellphone!
I would recommend this to a friend- Cons mentioned:Freezer performance
Very disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited since all of my appliances are GE Profile, however, this is by far the worst purchase I have ever made, it doesn’t even deserve 1 start. 2 months having it and it’s not working, the freezer doesn’t work, I called GE guarantee and it’s just a joke, I’ve been trying to get it fixed for over 3 months…all I get is an appointment that keeps moving over the time and multiple visits from the technician without a solution. I’m sure a cheaper fridge would have been better, I’m regretting buying it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We sincerely apologize for the disappointment and frustration you've experienced with your refrigerator. We understand how disappointing and frustrating this must be, especially as it worked for 2 months, and you've been unable to get it repaired. Your feedback is concerning, and we regret any inconvenience this has caused. We understand the importance of having a fully functional appliance, and we're here to assist you in resolving this matter promptly. Could you please send us a private message on any of our social media platforms? This will allow us to gather more details and work towards finding a solution to your refrigerator concerns. We appreciate your patience as we strive to make things right. -Kacie@GEAppliances
GE Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a 5 star. The only thing that I was not satisfied with, is how the right side door kept getting pulled easily.
I would recommend this to a friendWe’ll built good features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks well built finishing is also very good nothing flimsy even though it’s made in China. Got the extended geek squad warranty also. Only time will tell so far so good it’s been a mot only.
I would recommend this to a friendGE Profile Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product. Enough storage and multiple drawers are convenient.
I would recommend this to a friendawesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the features we could want and delivered on time by nice, efficient people. The refrigerator is awesome and everyone who sees it wants one. It is so convenient and the autofill feature is the best.
I would recommend this to a friendJe
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was a great buy for me and my family if your looking to buy a new refrigerator I would highly recommend this refrigerator
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thank you so much for taking some time to share your thoughts on this incredible refrigerator. We're super happy to know that you and your family are enjoying this refrigerator. Hopefully you were able to connect it to the WiFi to try out the smart features. Thanks for choosing GE Appliances. All the best. Mike@GEA
Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. They were super easy to work with and it looks great.
I would recommend this to a friendBest refrigerator I've ever bought
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and so much easier for me to get into since I'm paralyzed and my fingers don't work
I would recommend this to a friendAll good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, professional installation . Extremely pleased with Best Buys process.
I would recommend this to a friendFinally a new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.25 year since we had a new fridge because it never gave us any trouble. Till the water lever broke. Wif was very happy with our pick.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us with your review. We appreciate you choosing us and being a valued loyal GEA customer. We hope this refrigerator unit continues to impress you and becomes a great addition to your kitchen space. If you need anything in the future, please let us know. We are happy to help! Take care. Dianna@GEA
- Pros mentioned:Door design
Would have loved to give 5 stars but....
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this fridge! Notice the past tense verb there! The refrigerator is great as far as design, features, accessibility and function but after just 3 months, it has started to rattle, vibrate and make all sorts of odd continuous sounds. I researched online and it sounds like it might be the condenser fan but come on GE! 3 months is all I get before having to deal with problems, warranty repairs and the hassle of all of this??!! You can do better than that! You are only as strong as your weakest point so giving this a one star which is too bad for an otherwise a great refrigerator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your refrigerator is not operating properly and requires a repair. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator. It works amazing and freezes fast
I would recommend this to a friendGE frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the features on this frig but we are having an issue with frost in the bottom freezer after 1 week of installation. The bottom seal is having to be replaced.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you love the features this fridge offers. We understand the disappointment caused by the issue with the bottom freezer. We're confident the certified technician has provided the best solution possible. Thanks for taking the time to share your experience.
So far so good but early. But much better than LG!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as I would expect. But if it’s like most appliances these days will fail just after 5yr warranty (like LG. Stay away from them!)
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to share your review! We’re glad your beautiful, new GE Profile Smart Refrigerator is working so well and want to thank you for choosing GE Appliances. We’re confident you’ll be enjoying your new refrigerator for many years. Feel free to reach out anytime in the future if there is anything you need assistance with, as we’re just a few short clicks away on social media and we’re happy to help. All the best. Lauren@GEA