Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
Best Buy’s delivery...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with the delivery workers who brought my refrigerator. Not only did one of the workers insist that it would not fit through the doors without even taking the time to do the necessary measurements, but they also did not complete the installation properly. They left out important parts, such as the inside drawers, and did not tighten the handles or connect the waterline. We had to go back-and-forth with them for 20 minutes just to get them to do the measurements. This experience was frustrating and unprofessional. I would not recommend this delivery service to anyone, not to mention a 12 hour waiting.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - We sincerely apologize for the disappointing experience you had with the delivery of your refrigerator from Best Buy. Your feedback is concerning, and we regret that the delivery workers did not provide the level of service we strive for. We strongly encourage you to reach out to your local Best Buy store so they can look into this matter fully. We're also here for you if you have any questions or need further assistance. -Kacie@GEAppliances
Best Refrigerator Ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Big enough for everything. I highly recommend this refrigerator.
I would recommend this to a friend- Cons mentioned:Freezer performance
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the quality of this GE Profile. The drawers and doors are rough, they don’t soft close, they have to be forced closed. The ice dispenser kicks out ice from time to time for no reason at all, and the water dispenses super slow. Overall, I believe I over paid for this cheaply made refrigerator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're not entirely satisfied with the design of this refrigerator model. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on these points in the future.
Ge refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great full that when I noticed Home Depot had it less than I paid with Best Buy they credited me the difference very happy
I would recommend this to a friendDelivery and item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good but it seem to have some stability issues because the delivery from bestbuy is a third-party delivery people who can't deliver it currently and do it right and they dont give any reson to listen to us they just want to do things in their way
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We're sorry to hear that you had some issues with your retailer's delivery service and hope that the issue had since been resolved by them we can understand how disappointing that would be. If you've got any other concerns or questions, you're free to reach out to us on social media with some more details and we'd be happy to review further. Sincerely- Dianna@GEA
Love the LED lighting inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good only had it a month but there was a water leak from the ice maker do to somebody not putting the hose on properly
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator I have owned. I love having the 3rd drawer for cheese and deli. Everything is staying so much fresher.
I would recommend this to a friendBest Buy Eagan WORST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service. Best buy in eagan has no phone and no service. Worst ever. Installed our new refrigerator and charged us extra and didnt install it!!! Management never called us. Horrible Grade F
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear of your experience with the installation of this refrigerator. Your feedback has been noted, and we strongly advise contacting your retailer directly to notify them of the lack of installation.
Rondony75
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this more than two weeks ago and I’m so happy happy with this
I would recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this purchase. The dispenser on the ice maker / water is a mess. The main freezer drawer is very hard to pull out and has fallen off the tracks numerous times. This until will be getting returned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are sorry that you were disappointed with your refrigerator unit and understand how disappointing that can be. This is not the standard that GE Appliances holds for their products. We take all feedback from our customers seriously and will use this information for improvement moving forward. Please let us know if we can help with anything in the future. Sincerely- Dianna@GEA
A great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful upgrade for our home. It never runs out of ice! We were always running out of ice with our LG
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your feedback. So happy to hear that you are satisfied with your new refrigerator and it’s working great for you! We love passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@GEA
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new fridge! Exactly what we wanted! And the delivery service was exceptional!
I would recommend this to a friendRead reviews before buying there true experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I got GE fridge didn’t work I had to exchange it in the first week. The second one when I did the exchange they canceled my warrantee. I bought a range a microwave and a dishwasher and refrigerator. This whole process was awful, awful, and awful. For as much money as these items cost and were supposed to be new I shouldn’t of had this many problems. Brand new dishwasher needed a new motherboard. Brand new GE refrigerator did not freeze or cool. Sad just.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're very sorry to see your first GE Appliances refrigerator didn't work and that your new dishwasher needed a new motherboard. This is never what we'd expect for our consumers so we can imagine how disappointed you are. If you haven't already, we recommend taking advantage of your warranty and scheduling service to have your dishwasher repaired. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). In addition, we'll be sure to take your comments into consideration for future reference. We're wishing you well and appreciate you choosing GE Appliances. - Guy@GEA
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i find wrong is noisy ice cube other than that it is great
I would recommend this to a friendGood quality !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice love the features! Only minor issue refrigerator section gets very cold need to watch settings.
I would recommend this to a friendJUST LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and the value of the product. The whole process was done in a very professional manner.
I would recommend this to a friendGreat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. Lots of room and features. The finger print resistance is awesome. I would recommend this fridge.
I would recommend this to a friendFridge review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this fridge. The only thing that would make it better is more door shelves. That’s just a splitting hairs type of thing.
I would recommend this to a friendGreat but having issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months in and its leaking water. otherwise been a great unit
I would recommend this to a friend- Cons mentioned:Freezer performance
Freezer and Ice Maker Not Working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on May 27, 2020 its now August 2nd and the freezer and ice maker stopped working. The worst part is we lost 10 pints of Nick's ice cream! We moved everything to the freezer and refrigerator in the garage. This morning it is now working so I am now stuck with the dilemma of what to do next since it is still under warranty. I guess I am going to call to get my options.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Danny, thank you for your review. We are sincerely sorry that your refrigerator's freezer stopped operating properly and caused you to lose food, including your ice cream. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA