Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- |
- SKU:
- 6368988
Customer reviews
Rating 4.4 out of 5 stars with 1095 reviews
(1,095 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung to GE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Profile is the best. Switched from a Samsung fridge and really happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Not holding up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has not held uo well to the reviews. Its been diwn twice in two months.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got scammed by thinking samsung could make a good fridge. Never buying anything but GE products going forward.
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware, this refrigerator has problems.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridge cannot maintain proper temperature in the refrigerator section(largest volume area). Temperature will not get below 44 degrees and food is not considered safe at that temp. I strongly suspect that this is a problem with many of these units based on the number of customers that had or are having this problem. Unless you purchase a refrigerator thermometer you will never know about this issue since this unit will never show anything except the set points! Also, there is no air filter in this high priced unit either. With this fridge set at 34, drawer at 33 and freezer at 0, the actual temperatures are 44 in the fridge(unacceptable), 30 degrees in the drawer and -4 degrees in the freezer. The unit probably has enough cooling capacity, but the cooling distribution of air flow is totally messed up! Most similar products have "twin Cooling" or multiple evaporators. I called GE about these issues and they initiated a service appointment, however the earliest time was over a week out. Seems they are very busy!! Based on my experience thus far and that of several other reviewers, I believe this unit will be going back to Best Buy. Very disappointed as this was the most expensive Fridge we have ever purchased!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for contacting us. We hate to hear you’re having cooling issues with your refrigerator, and are upset that this model doesn’t have an air filter. We always want to provide a great product, and regret any inconvenience you’ve had. Normally, we would recommend a temperature range between 34 and 42 degrees F in the refrigerator section and between -5 and +8 degrees F in the freezer for self-defrosting models, and 5 to 7 degrees F for non self-defrosting models. Regarding measuring the temperature, we would recommend doing so by placing a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that’s been in the refrigerator for at least 24 hours; we don’t recommend measuring the internal air, as opening the door can cause that temperature to fluctuate. We have an article on our GE Appliances website with more details, called “Refrigerator – Measuring Internal Temperatures”; if you’d like to view that, you can do so by searching for it on our website and clicking the Support tab. If the temperature still doesn’t seem cool enough, we also have an article on our website with troubleshooting tips that might help, titled “Refrigerator – Not Cooling Enough”; among other tips, you may want to check the door gasket to ensure it's sealing. We’re confident the service technician will be able to assist, and our service department can be contacted at 1-800-432-2737 if you need to get in touch with them. We hope this is solved for you soon, and going forward we’ll do all we can to earn your trust in our brand. -Sarah@GEA
Rated 4 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Good price. Keeps the milk cold. And the ice cream frozen.
I would recommend this to a friendRated 4 out of 5 stars
good fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good fridge , good cooling , good features , awesome product
I would recommend this to a friendRated 4 out of 5 stars
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looks. Efficient, best price, I would recommend to my friends
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this fridge but had to return cause it didn't fit :(
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, Thank you for taking the time to leave your review. We are sorry to hear that you had to return the refrigerator. Your review lets us know we are on the right track. If we can help with anything else, you may need in the future please let us know. Take care. -Mel@GEA
Rated 5 out of 5 stars
Happy Wife, Happy Life!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! My wife does too! Which is all that matters in marriage!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your feedback. We are so happy we are not only providing great products for our customers but also helping make marriage life that much easier! We do hope you both enjoy your unit for many years and if there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
DT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, so far so good. Got it at Best Buy Outlet so the price was better than on sale.
I would recommend this to a friendRated 5 out of 5 stars
Autofill is Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Autofill feature is flawless! The doors feel super solid compared to other brands.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s everything I wanted in the fridge and I love the automatic water dispenser
I would recommend this to a friendRated 1 out of 5 stars
Sold and forgotten about
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this is the most I’ve spent for a refrigerator!!! Delivery was a joke they took the front door to the house off to get the fridge in. And it still didn’t fit!!! My wife told them to use the 6 foot French doors that open right to the kitchen but they insisted to try the front and it didn’t work. When they got the fridge in the kitchen it was the wrong one. So luckily they grabbed the wrong one off the truck. The seals on the freezer don’t work and is forming iced in the freezer. Called about the warranty they said they would be out in two weeks. Not happy at all once the fridge was sold to me nobody CARES!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Foolmeonce, thank you for your review. We hate to hear that your refrigerator's gasket is not operating as intended and that you have had to schedule aservice appointment. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Rated 5 out of 5 stars
GE Profile Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box item. Appliance was in like new condition and operates as intended.
I would recommend this to a friendRated 5 out of 5 stars
GE refrigerador
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator, very convenient and so practical
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so happy to hear you are loving your new refrigerator. This is packed full of features! The middle adjustable temperature refrigerator drawer is a consumer favorite and has 4-settings that let you store specific types of food and drink at the ideal temperature, including meat, beverages, snacks or wine. We love everything about this refrigerator and are glad you do too. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Rated 5 out of 5 stars
Loooooove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say this fridge is amazing the lighted back panel sells it.
I would recommend this to a friendRated 5 out of 5 stars
Good fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the drawer it is so handy as well as the beverage door.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your review. Happy to hear that you are enjoying the little extra features such as the beverage drawer. Helps us to see that we are on the right track to providing innovative convenient appliances for our customers. We do hope that you will continue to enjoy using your unit for many years! We are here if you need anything else moving forward. All the best! Dianna@GEA
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my g e Refrigerator Love it. Strongly recommend It.
I would recommend this to a friendRated 2 out of 5 stars
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is ok but it had a new dent good size at the bottom which was not there when I paid in store and the water filter was missing too
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thank you so much for taking some time to review your refrigerator. Our deepest apologies to hear that it arrived dented and you were missing a water filter. We can absolutely understand how upsetting this must be. Please be sure to contact Best Buy about the refrigerator dent and missing water filter. If there's anything else you need, be sure to let us know. Take care. Mike@GEA
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best fridge we have had, great options and adjustable features.
I would recommend this to a friend


































