Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
GE profile ref.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top Doors uneven when delivered and unable to correct it per manuals instructions. False add on finger print add.
No, I would not recommend this to a friendI do not recommend this refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is ok the auto fill feature doesn't work very well. We've had the product less than a year and already are having issues with the defroster.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you making us aware of your experience. We recommend taking advantage of your warranty by contacting our GE Appliances team of experts - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your refrigerator evaluated and repaired as needed. -Vikki@GEAppliances
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, very disappointed!! The finish on the doors gets scratched easily. Too many hair line scratches noted 3 weeks after delivery. Poor quality from GE… Wish we didn’t buy this!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We hate to hear that you're not happy and disappointed with your fridge. Cleaners with oxalic such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish
and small blemishes on stainless steel surfaces only. Thank you for the valuable feedback that we'll be sure to share with our product design team. We hope you allow us to work hard earn your trust again in the future. Kind regards. -Don@GEAppliances
Refrigerator was a lot smaller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handle fell off the first day it was delivered.
I would recommend this to a friend- Pros mentioned:Capacity, LightingCons mentioned:Freezer performance
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new it has a lot of great features like the door with in the door lots of lighting lots of space as well. The autofill water is good as well. Only negativ3 for me is the ice comes out a little smaller than id like but other than great appliance
I would recommend this to a friend - Cons mentioned:Freezer performance
Discusted
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is a piece of crap!!!!!!!!!! Plugging up, crushing instead of cubes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out to us. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Brand new still
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't hooked my new frig up yet but here is your review you keep hassling about.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has a dent on the 3rd draw. Can’t get anyone on the phone
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Love it so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a week or so but no complaints so far my favorite new thing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Congratulations on your brand new refrigerator! We're so pleased to hear that you have been enjoying it so far. There's lots of neat features for you to try and even more when connected to the WiFi. If you have any questions, reach out to us anytime. Enjoy! Mike@GEA
- Cons mentioned:Freezer performance
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a different refrigerator that had food particles in it and the refrigerator was dirty. The ice machine didn’t work and it had multiple dents on the front.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings - Oh my! We're incredibly sorry to hear that this has been your experience with this refrigerator. This is certainly not what we want for you and not the standard we want to set. Please reach out to us on any social media platform with a picture of the dirty refrigerator your received so we can assist you further. We look forward to speaking with you soon. -Kacie@GEAppliances
Not worth 1500
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He appliance refrigerator has been giving me issues with cooling fan for underside.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please see the article titled “Refrigerator - Not Cooling Enough” on our GE Appliances website for guidance. If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.
- Cons mentioned:Freezer performance
Poor quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Ice maker stopped working after 3 week. No temperature indicator and the electronic panel stated to act up after 6 weeks.
No, I would not recommend this to a friend New Control Board after 2.5 Years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge worked fine for about 2.5 years. I recently had to replace the entire control board for about $200 (DYI price) to fix an issue with the defroster not turning on. My 20 year old fridge in the garage is still working without issue but my brand new GE break just after the warranty expires. 1 year is not a long enough warranty!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide such detailed feedback. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Cons mentioned:Freezer performance
Bad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is too small and too slow to make more. The freezer door would never fully close causing everything in the freezer to ice over.
No, I would not recommend this to a friend Overall good.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping issues. Minor part - side tray broken. Good otherwise
I would recommend this to a friendGood for 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the first 5 months. Ice maker stopped working and service call revealed the compressor is bad and needs to be replaced. We have been without a refrigerator for over a week and still counting due to part delays.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that your refrigerator is not working as expected. We know this is very inconvenient, especially after just a few months of owning the unit, and we completely understand your disappointment. -- We're confident that this concern will be resolved once the parts are delivered, and we truly appreciate your patience during this process. -- Please know you can always reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
Poor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product got delivered dented with a broken shelf. Best Buy delivery team insisted on leaving it at the house and we would have to schedule a separate pick up which took almost 2 weeks. Very poor service. When we have to pay for delivery and set up…
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We'll be sure to share your feedback with the appropriate team. We appreciate your being part of the GE Profile team. -Don@GEAppliances
Stay away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Stay away. Purchased for the water feature but the water runs slow. Called GE for service and they tell me to buy another 100 dollar water filter as theyre designed to slow down after 3 months and shut completely off after 6. They refused to help. The auto fill sensor errors out about every other time i use it. I oaid a premium for features i dont even get, very disappointed.
No, I would not recommend this to a friendLindaHrefrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item came with a faulty seal on the freezer. It is going to take two months total to get the part in or about4 mos to replace the freezer. I am not happy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We're truly sorry to hear about the inconvenience you've faced with your refrigerator. Delays in resolving issues can be frustrating, and we understand your dissatisfaction. We'd like to help! Please send us a private message on any social media platform so we can gather some additional information. We look forward to helping you soon. -Kacie@GEAppliances
- Cons mentioned:Freezer performance
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible, freezer went out 4 weeks after recieving it and water dispenser leaking
No, I would not recommend this to a friend