Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
Water leaking from the fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this refrigerator for a month it started to leak water on the right bottom of the fridge.
No, I would not recommend this to a friendThis Fridge is Dangerous!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased at the end of April 2023. In January of 2024, it emitted an odor that made us Sick! Best Buy was no help at all!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my! This is certainly not the experience we want for you. We strongly encourage you to take advantage of your warranty by calling 1-800-432-2737.
Worst warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working at 16 days the return policy is 15 days so I have a 2000$ paper weight
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear your unit stopped working and would like to get more specific information. If you could please send us a PM/DM on any of our social media pages and please reference this review.
Big refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the doors won't stay open. We called for repairs and have to wait two weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your refrigerator door is not staying open and that you were unable to schedule service until after a two week period. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Bad freezer drawer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer drawer continually falls off the tracks and Best Buy says it’s fine. Really frustrating
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know an issue with the drawer coming off the tracks must be frustrating, and we want to help. The manual has information on adjusting the drawer and basket starting on page 17; if you’d like to view that manual, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you continue to have trouble and think the drawer isn’t functioning correctly, you’re welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review. We can certainly review further.
Only lasted 3 years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 3 years, GE tech spent 5 trips trying to fix it, but could not get it working again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings - Oh my! We're terribly sorry to hear that your refrigerator has stopped working and that the technician was unable to get it working again. We understand and share your disappointment in this matter. We'd love the opportunity to help! Please send us a message on any social media platform so we can gather some additional information. We look forward to assisting you soon. -Kacie@GEAppliances
Embarrassing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is full of ill equipped technicians that can’t get the job done! Don’t waste your money on anything Geek Squad related and quite frankly don’t shop at Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Noise level
No complaints in 30 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned the refrigerator a month now and all features are working. It is so nice to be able to put food to the back of the fridge without it freezing. The unit is quiet when running and we never hear ice cubes fall when made. As far as functionality the only complaint I have heard my family make is about were the crisper drawer (in upper fridge) grab point is located (under bottom front of drawer) we all grab for top outside of drawer and we will adjust. Lastly, we chose to install our own unit; therefore, we had to remove all the packing material. The blue plastic film used to protect the pieces from scratches...takes considerable time to remove and requires a sharp razor blade.
I would recommend this to a friend The doors comes crooked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors comes crooked that need to be adjusted and service is not able to fix
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We recommend that you review page 25 of the owner's manual for instructions on how to adjust the doors for your fridge. Please reach out to us if you need additional assistance. Take care! -Don@GEA
the refrigerator is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator simply doesn’t work. Best Buy is bad service
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your review. We would like to gather some additional details about the problem you're experiencing with your fridge. At your earliest convenience, please reach out to us on social media with the complete model and serial numbers of your unit, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Best regards. -Don@GEA
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service terrible never Again Delivery Crew with no experience terrible
No, I would not recommend this to a friendNot working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered. Non working. Having to wait for replacement . Total of a month without a refergerator
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality. Missing screws and doors were uneven.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Kaydeon, thank you for your review. We are very sorry that your refrigerator is missing screws and that your doors had to be aligned. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Capacity, Lighting
Great Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Fridge, lots of space, and the back lighting makes it bright
I would recommend this to a friend Awesome fridge that didn’t work out.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a dent on the side and we had to reject.
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
We sincerely apologize to you for receiving a brand new refrigerator with a dent on the side. We know just how frustrating that must be. If there's anything we can do, please let us know. We're always happy to help. Keep in touch! Mike@GEA
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good !! Great purchase and service !!***
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - Thank you for taking the time to leave your great review with us. We're so glad to hear your French door refrigerator is working well! This is a great model and we're positive it will serve your needs for a long time to come. Please reach out to us directly if you have additional questions. Thank you for being part of the GE Appliances family. -Kacie@GEA
Great fridge! Helpful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so awesome! We bought this to replace a 4 year old Samsung - that was AWFUL! This, so far, has been a dream! I chose this because my ex husband is mobility challenged -and it has a great function to help him get his milk out without having to reach bigger shelves. He also struggles with holding a cup for ice/water - and this does it automatically. It has a self fill water - when done, Bill actually said to the refrigerator - "Thank you, Mr. Fridge". It's certainly elderly friendly, mobility challenged friendly, and it's convenient that I can be filling up a cup and still doing things around the kitchen. So far - best fridge I've ever purchased! OH - and LOVE the middle drawer that I can set for 33degrees for CHILLED drinks! YAS!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Good refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator to replace an older model, and so far I absolutely love it. I would definitely recommend this item.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator purchase and set-up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New GEProfile refrigerator purchased from Best Buy works beautifully. Expert set-up, easy to operate, professional and friendly service.
I would recommend this to a friend - Pros mentioned:Overall performance
So Far so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As many things in life at first everything seems perfect, and so far so good, hope stays this way because the previous fridge was not good from the beginning.
I would recommend this to a friend