Customer Ratings & Reviews

We love this fridge. It was exactly what we expected and the service was outstanding. Thank you.

Great refrigerator. Slightly short shelf’s on the inside limiting placement of many items. One side of the shelf retracts creating space on one side.

Professionally installed by Best Buy. However refrigerator sprung a leak. Waiting to hear back from best buy claims departments.

Ok, we did not get a lemon. We must have gotten three lemons. within first 3 months, freezer stopped working, had to throw food away and wait for replacement. Received that one and the door wouldn't seal. Got another one within3 months ice maker quit working!!! Do not buy

This fridge checked all my boxes, however, the top drawer of the freezer has been a problem since day 2. It won't stay on the track. I've had Geek Squad out to replace the track but it's like the unit is too wide for the drawer. The wheel on the drawer does not meet up with the track on one side or the other.

owned for less than a year and have had 4 service calls on this fridge !! May have a GE badge but not made by GE. made by Haier America . Ice maker keeps leaking all over the floor ! 3 service calls later and problem is still not fixed!! nothing but hours on the phone and the run around from Haier!! Do not buy this unit! Not worth the 3000 dollars!!

How do you know if something is actually stainless steel? Kitchen magnets do not stick to stainless steel. So it's weird that this $3000+ refrigerator states it's stainless steel, yet very easily I can use regular kitchen magnets on any area of both sides and the entire front. So.....obviously NOT a $3000+ stainless refrigerator, this is JUST a $3000+ refrigerator.

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DO NOT BUY from Best Buy. Their third party delivery don't know what they are doing. They showed up the first time and can't unscrew the water line that connects my old refrigerator. Had to pay a plumber to unscrew what the third-party delivery technician can't. I rescheduled the appointment only for them to show up without my order. I was put on hold for almost an hour while they are trying to locate my order. Best buy agent can't get the third party agent to confirm if they have my order in their storage. Now I have to wait for Best Buy to call me once they get a reply back that they have my order and reschedule me the third time. Their third-party delivery will screw you up if you oder from Best Buy.

My GE french door refrigerator with ice maker on door is less than five years old and suffers from numerous problems, including a frozen internal drain that causes condensation water to leak out of the left door, the deli drawer is now basically an extension of the freezer (with everything rock solid inside), the temperature at the top is luke warm and down low is near freezing (with no apparent way to adjust), and the front panel doesn't recognize the chip in the new filter I just installed so I can't get water out of it anymore -- so there's nothing they can do for me without an expensive service call since it's out of warranty. Amazingly poor quality all the way around. I will never buy another GE appliance again and will spend the rest of my life trying to spare others the miseries I've had to deal with.

DOA. after a day of not getting cool the tech came out and said there was no freon in the system so ill be getting a new fridge. who forgets to put in the freon at the factory. or it leaked out. my fault for not making sure it was at least blowing cold air before the delivery guys left.

I paid top dollar for this GE refrigerator 18 months ago. The compressor & inverter went bad and GE does not care. Parts not available for a minimum of 3 months. I’m supposed to go straight the holidays with no refrigerator. Horrible product, horrible customer service. Do yourself a favor and do not buy.

3 years and it stopped cooling. I called GE and no warranty to cover the problem. I decided GE because or reputation, I won’t do it anymore

We bought this fridge and it is dead. Customer service is horrible. It has been 4 weeks this Thursday we have been without a fridge and almost 5 weeks before it is fixed. They sent me a whopping $200 to replace the food we lost and it does not come close to what we have spent in ordering out and will need to spend to replace the stuff in the fridge.

DO NOT PURCHASE. Compressor and inverter failed after two years. Currently doing research and there’s a huge class action lawsuit concerning this. Already paid out of pocket for certain repairs not covered by the warranty.