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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1094 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator's door design, overall performance, and capacity, with many appreciating the elegant LED lighting and quiet operation. The size and water dispenser are also well-received, along with the separate temperature control. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,094 reviews
  • Pros mentioned:
    Door design, Lighting

    Rated 5 out of 5 stars

    Love my new GE refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the light panel in the back. I can find items so much easier. The ice storage container makes it easy to retrieve large quantities of ice. The small door on the right top door keeps refrigerator cold as I remove frequently used items. The pull out drawer stores anything you want. The freezer has ample space for large quantities of items, and I love the shelf on the inside front to hold smaller items. I love my new GE refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful. It is working very well and is spacious and a wonderful size. I would recommend this product and store to anyone. The young lady in the store that sold us the product was very knowlegeable.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Ah, the interior - it fabulous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a such a great refrigerator! I replaced my 19-year old GE Profile side-by-side and this feels like a huge upgrade. I bought it after a careful review and this fits my family’s needs very well. We like the backlit wall, the ultra spacious fridge part. We find it so convenient to have our cheese, eggs, etc. in the snack drawer. I like the door-in-door feature and the skinny shelves on the left are perfect for condiment bottles. Everything stored inside is so easy to see! Soon after getting this, we had a party and a full sheet cake fit along with the box the cake came in!! My only minor complaint is the top drawer on the freezer - I have yet to figure out it’s mechanism as it tends to get locked or stuck and not able to move in the rail in order to push out. It’s not a problem for us since we moved our old refrigerator to the garage and have ample freezer space. Yes, it’s a little expensive but we have always had good experiences with GE appliances and keep them for a long time. We did not seriously consider any other manufacturer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we are delighted to hear how pleased you are with your beautiful refrigerator, we encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your freezer drawer evaluated and repaired as needed. We want you to be able to use all aspects of your refrigerator. GE_Appliances

  • Pros mentioned:
    Door design, Lighting

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced our old GE fridge with this new GE Profile one and have had it for about a week. We absolutely love it. Some of the features it has that we love is that water will continue to dispense with the other door open, the automatic fill that uses sensors to dispense the right amount of water, soft close drawers in the fruit/veggie drawers, the brightness of how the inside is lit! We also love the door in door feature that allows you to only open the tiered shelves on the right side door accessing items you use more often. We are quite happy with this fridge so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this refrigerator, and we are happy to hear that you are loving the features and space it provides. We hope it continues to be a convenience and joy to use for you and your family. If you need anything else, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Door design
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Great except for the ice dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It looks great, especially with the back light (which is adjustable) and the middle drawer. I took a star off because of the ice maker. Little ice chips go everywhere when you use it, even when the glass is at the top of the dispenser. Does not matter if it’s on cubed or crushed. It’s pretty annoying. Install team was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 4 out of 5 stars

    Family friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! Soo much space. The back lighting is so. Ice to see everything. My 6 and 4 year olds both can reach in to get what they want in the doors and drawers but there’s still space above their reach for stuff they don’t need to be able to get into and make a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Lighting, Noise level

    Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a GEProfile from 2009, similar design except for the middle drawer which we are using for beverages and it works great. It is tight in the space from our previous refrigerator due to the half door to access frequently used items. The lighting in the refrigerator is great and it is quiet. The finger print resistant stainless is just that! Only downside is that the ice cubes are small and you have to open both doors most times to get to something. Overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Does not disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it! Keeps food cold, fruit and vegetables fresh. It's wifi enabled, has the middle drawer and the divided door so we're not always opening the full fridge to get something quick. The freezer has ample space. Fills water bottles on auto.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Owned for 1year. A look back at performance....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator: Bought this 9/2/2024 it was installed 9/7/2024 (Bestbuy will do it for you if you are a part of the ("My Best Buy Total @$179.99 per year. Almost all things you buy get a free install with this membership including even hanging tv's)) This fridge has been solid so far, we have abused it since I have (2) little ladies who like to put our appliances through a solid build and durability test as they grow and mature. The inside back light is a real solid feature making it easy to see inside. The doors have held up thus far as well as the drawers which have also been asked to support the weight of a 5y and 4y old human since they love to climb on them even after repeated instruction not too. It is quiet and has all the things needed/required of a typical refrigeration unit. When comparing it against the "higher tiered" offerings I felt like this unit held up better and just felt much more solid than the other more "expensive" fridges. 5 stars from me since I have had 0 issues and 0 complaints with how this fridge has served me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great fridge even though it has a high price!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing! The one i got was an open box and had some damage on the door (which we covered with a magnet). It is brand new and has already over performed. You can set different temps for the fridge main area, the middle drawer and of course the freezer. A surprise feature was thw auto water fill. It will scan your cup and fill to a perfect level. Only a few times it has been off but i think it was because the cup was more clear. I don't know if that really matters, just my guess. Overall we are more than pleased with the quality and performance. I would fully recommend!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave a review. We are glad you are happy with your refrigerator overall and impressed with its features. This amazing refrigerator is sure to be a highlight in your kitchen space for many years! Dianna@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a LG for 12 years and it died and naturally I wanted to buy another LG but I was very disappointed with the LG refrigerators available at the capacity and size that I was looking for. When I saw this GE Profile fridge I was blown away by the look especially the led wall, build quality and capacity. We have owned the fridge for about 2 weeks now and we are very happy with it. Hoping to have it for another 12 years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design, Lighting

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has plenty of space and I especially like the middle drawer. The wall of light is also very nice and allows everything in the refrigerator to be see easily. And the Best Buy delivery team was top notch in getting the refrigerator delivered, set up and going over the functions with us!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Very good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this fridge. We have replaced several of different brands prior to this so we have hopes that this one will last. The finish is nice without fingerprints and smudges. Roomy and easy to organize. Especially like that the whole back of refrigerator compartment is back lit. Also the level sensing water dispenser is awesome. Ice cubes are fairly small as is their receptacle but is acceptable because it allows for more interior room in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Best GE Refrigerator to get at Best Buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. This unit was a Best Buy warranty replacement for 4 year old top of the line Kitchen Aide unit that failed after only 4 years. Could not be happier with the design and features of this refrigerator. And despite some other reviews complaining about noise, that has not been and issue at all. This GE refrigerator is still working great after almost 1 year. Buy when on sale. Best Buy installation was great, too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Great size and well-thought out product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. So much room - so glad we upgraded in size. We took our old fridge and put it in the basement as a backup but have yet to even use it yet. The LED backlight is a fantastic feature. It's so open and allows for finding fresh produce easy. The slide out drawer is great, and it still has ample freezer space. The lock feature on the water dispenser is clutch, as it stops my son from pressing the button and having water or ice spill out all over the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    GE Profile French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious with excellent lighting! Middle drawer temperature is perfect for beverages. Love the soft close crisper drawers!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 4 out of 5 stars

    Excellent refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a LG instaview refrigerator that stopped working about 3 weeks after it was installed. The refrigerator section would not get cold. After 2 month of multiple repair sessions LG finally approved to take it back. I then purchased this GE Profile. It works great and even though it is 2 cubic feet smaller the design actually allows me to store more in the fridge and the same in the freezer. The only reason I did not give it 5 stars is because the door-in-door design is not as functional as the LG design. When you open the outer door it exposes more of the air in the fridge compartment and the center shelf's height is not adjustable. The doors however do open wider than the LG making access to the fruit and vegetable droos easier and the back wall of lighting gives better viewing than the LG..

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Lighting

    Rated 5 out of 5 stars

    Great refrigerator with unique features.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not inexpensive, but so far so good. We like the door in door access, and the water fill sensor is used more than I could ever imagine. The backlighting also makes it easy to see everything. I’m not sure we use the drawer as intended, but it makes for a big meat and cheese compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    N.A, MD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality refrigerator, very quiet and too big storage capacity. The only problem is small ice cubes space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design, Noise level

    Rated 5 out of 5 stars

    GE Profile Fridge is a great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife and I started looking for a new refrigerator we did a lot of research. We believe we made the right choice. The GE Profile offers a great deal of space and the ability to configure the shelves to meet our needs. The fridge is solid and quiet. The extra middle draw offers a great deal of flexibility when it comes to storing various items. I would certainly recommend this refrigerator to anyone looking for a large capacity fridge.

    I would recommend this to a friend
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