Customer Ratings & Reviews

Excellent appliance, very quite and adds great appeal to the kitchen. In addition to being very spacious enough to hold large but needed items in the door. Love the lighting the fingerprint touch-free stainless steel effect.

Functional and absolutely gorgeous inside and out. It feels like a nice purchase- high end! Ive had a month. With plastic edges in the seams from the protective coating- we did a quick brush-over with a lighter and they are no more. My only preference is that the ice maker worked more easily and faster- its not very smooth

Looks amazing in our kitchen. Had an issue with the top freezer drawer not freezing things correctly which meant i had to throw some food away. I must have had the door open on accident but the door open alarm didnt sound. Great product just make sure you shut the freezer door nice and firm.

Really good refrigerator i like the fact that it is very specious inside. All the features it offers are a plus, freezeer also love the space it offers. The only down fall i would say is when opening and closing the doors they don't have a smooth closing or opening you have to pull with minor force not a big deal but would have been nice to have

Great experience with the store employee however I purchased an open box fridge due to needing one same day. The fridge was more than likely returned due to a noise coming from the back. I’ll end up contacting GE and having them come look at it. Doesn’t take away from the employee or their service… just wish the store had done a better job checking the fridge once it was returned before reselling it.

I love all the space it has. Home Depot or Lowe’s couldn’t bet the price, even with the warranty. The only down fall was we had to take an extra day off work. The frig was damaged in transit from the warehouse. Best Buy did make it right. Thank you Best Buy.

Nice refrigerator lots of storage. A little noisy.

So far so good. It's beautiful and so far it is working well. The guys that delivered and set it up were great! They even put the old fridge on a platform in our den ,we are so greatful to them!

Love it, very impressed. Plenty of space and works excellent

Over all, a great refrigerator. We LOVE the backlighting as well as the auto fill water feature. It is suppose to be "anti" fingerprint, however we still see fingerprints. Not the end of the world, wipes off easily.

I have had the refrigerator for 14 days. So far I am pleased after a hiccup on day 8. Freezer had frost between freezer drawer and lower freezer area and I could feel cold through door seal. Best Buy suggested returning appliance as it was within their 15 day return policy. Instead I contacted GE repair (and glad I did!!!). GE technician came in within 2 days. He knew immediately that the problem was that the freezer drawer was NOT attached properly. He removed drawer and attached it correctly. This took less than 10 minutes. As per the overall features: So far I am at least 80% pleased with design. Very happy with adjustable glass shelves. Having prior GE refrigerator, side by side (17 years), this was a feature that I looked for. However, door in door immediately disappointed me. An opened corked wine bottle would not fit and that shelf was NOT ADJUSTABLE. A Geek squad man jokingly said, "That would not be a problem for me as I would finish the wine right away." Not funny! Also: the items in the door in door are not as cold as I enjoy liquids, the ice cubes are small and ice bin maximum is certainly not for entertaining. Takeaway, you get more refrigerator space. I love the french door wide shelves, lighting is pretty, auto water fill is a treat, easy to wipe off smudges, and appliance is beautiful.

I hope you find this rather lengthy review from an engineer informative and helpful. This GE Profile is our 2nd french door fridge we've owned and have had it now for a month (bought in May 2021). Our previous one, a Whirlpool, only lasted 8 years. I was told in engineering terms by a pretty sharp repair specialist who came to diagnose temperature problems that we were an exception that it lasted that long and that the repair for this problem would likely be only temporary- then told me why. I agreed. I did a lot of research before buying this GE Profile French Door fridge. Reviews for other brands were often really scary from a reliability standpoint, having nearly as many 1 star reviews as good ones. Not so for this Fridge - and GE fridges in general. My foriginal GE side by side purchased in 1999 for this same house is still working fine (after a defrost timer replacement - a cheap, do-it-yourself repair) and continues to serve as an overflow fridge in the garage. I evidently should have bought a GE in 2013 instead of the Whirlpool. Reviews for the Profile mentioning an inadequate ice maker have proven false for us. Though we are only a 2 person household now we use a lot of ice living in Phoenix in the summer. The Profile makes it faster than we use it, and keeps it nicely frozen in the bin, not barely frozen like the Whirlpool. The door-in-door is coming to be a favorite for frequently used things like coffee creamer and a few other things. The swivel-out shelf is proving more useful with time. I like the detail of it, in that you don't have to push it back in. It has a roller on it so you just shut the outer door and the door puts is back. The lack of height adjustability for the bins is sorely missed. Some clever engineer should come up with a way to make the swivel-out bin adjust upward and down to make better use of the bottom bin for taller or shorter items. A wine bottle won't fit there now. It must be put in the area created by the push-back half-shelf which is mostly standard nowadays. The back "light wall" is a bit more quirky than. Backlighting is usually something to avoid to see and read things easily. You need front lighting that is shielded from your eyes for proper contrast. But, I admit it is a comment-from-others talking point and it is is not bothersome to me. The fingerprint resistant stainless is pretty much impervious to finger marks unless you just put on hand cream or something. It stays much better looking than our past SS fridge. The wifey likes! The center pull-out drawer is the cat's meow due to its easy access and temperature adjustability down to 33°. Cheeses, soft butter and cold cuts all seem fine at 33°, but the beer is oh, so heavenly cold at 33! The freezer drawers work well and the top bins' roller track design is well-thought-out the way it comes out a bit with the bottom drawer just enough to grab if you want to, or push out of the way if you want to access the bottom bin. I'd like to see the addition of a vacuum break like Samsung has in the handle mechanism to make the initial effort to open the door easier. The water dispenser is attractive and has a removable drip grate some people have said looks out of place & should have been something other than polished stainless. I disagree. I think it is tasteful and it's easy to wipe off streak-free. I could do without the dispenser area lighting up when you walk by. It's not bothersome, but makes me wonder if something's going to wear out faster from turning on every time someone walks by - which is a lot. I do like that it fades on and fades off. Nice touch. The water auto-fill function is useful as long as you're OK with inconsistent fills that regularly need topping off. The manual says to use a glass that is the same diameter top to bottom. Well... most glasses I own are tapered. The "cold water" dispensed from the dispenser is, sadly, a low point for this fridge. It is lacking in both cold temperature and quantity of cooled water before dispensing at line temperature. Looking at a parts catalog I see that the cooling method is a cylindrical coil mounted in the general area of the ice maker and evidently only holds 8-12 oz even though GE says 12-24. Our fridge had settled at 37°F in the food area after a couple days of making ice, throwing out some, and making it to full. Then, after an overnight of no one opening any door the water stream coming out of the dispenser [being fed with Arizona 90° summer water additionally heated by a 12oz capacity U.V. light on our reverse osmosis system] started at 47° and by the time 8 oz has been dispensed the stream was 57° and rising [toward line temperature]. The result was a disappointing glass of water I would have had to put ice in if I'd been drinking it. I was used to being easily able to get two 12oz glasses of 38° water out of the old Whirlpool without evidence of warming up. Being a retired engineer I've found a solution for the problem to increase the capacity of the GE design by 24 more ounces and lower the dispensed water temp to 39°. You may not have any problem with the dispenser's water temperature if your summer water supply is not hot like Phoenix area city water, and you don't need more than one glass at a time. The last issue is not an issue at all, but an observation all prospective owners will benefit from knowing. Being an engineer I notice things some others may not. Because my old Whirlpool was the noisiest fridge I've ever had I questioned the sales person about noise, then purposely listened to the compressor and condenser fan noise during initial start-up, ice-making, then just maintaining temperature after everything stabilized. It was a lot quieter than the Whirlpool. But wait, there's more... When in place our fridge sits between a full cabinet to floor support/trim panel on the left that is counter depth. On the right is a base cabinet and counter top with wall cabinet above the counter joined to a small cabinet above the fridge. There is 4 " of space between the fridge top and the overhead cabinet, and I left the recommended 2" behind the fridge. But there is virtually zero space on left and right sides- barely enough to roll it in place. I had previously observed the air temperature (just on my hand) of the warm air exiting the bottom of the fridge on the right front: quite warm. While making my water modification I pulled the fridge out of its "cubby hole." When I pulled the fridge out I noticed round 3" vents at the bottom-rear on each side of the fridge as well as larger louvers in the removable rear, galvanized-steel bottom access panel for the compressor, condenser fan and condenser coils. Warm air began coming out of the right side round vent now that there was no longer a base cabinet blocking it. If the round, side holes are blocked, as is the case in many kitchens nowadays, the fridge is engineered to draw air in the right side (facing the back) bottom louvers from the 2" space in back, and exhaust hot air out the left side bottom louvers into the back 2" space as well as under the fridge exiting the front right (facing the front). While this works it apparently makes the fridge work harder because of the portion of recirculated hot air going out one side of the rear vent and back in to the other side as intake air. A few minutes after pulling the fridge out I noticed the compressor speed reduce, the condenser fan slow down and the temperature of the air coming out the round vent decrease significantly. That told me it liked getting more fresh air of a cooler nature. So I drilled a 3 1/2" a hole in the left side (facing the front) of my kitchen's full support/vanity panel to coincide with the intake vent on the fridge, then transferred the original vent cover from the fridge to my panel to cover the hole. I also covered the intake air side of the back-bottom vent with 4 mill plastic so that it would stop drawing warm recirculated air from the back of the fridge and draw only cool air from the new unobstructed side vent. Since then, with the fridge pushed back in place in its captive space exposing the fridge's side vent the compressor and condenser fan have continued to run only at a very low speed (quiet as a mouse) while maintaining interior temps: a formula for a happier, longer-lasting compressor and condenser fan. The proof of quality will be the # of years of reliable service. I'll try to update this review if able to.

This fridge has been awesome for the few weeks that we have had it. It cools well, is quiet, and very bright inside. We originally had another brand and the water dispenser broke. We opted for this smaller fridge and moved the broken one to the basement for additional storage. For a family of 6, who eats pretty healthy, things can get tight. The door in door feature is nicer than I've seen in others and much easier for my kids access. Also, NO FINGERPRINTS! I mean, there are a few, but way less that what we used to have. One complaint I do have is the weight of this fridge. It is a beast! The movers said so when they moved it in and I often have to go behind my kids to close it because the doors are heavy and a gentle push won't close them. A second inconvenience is the autofill function. It almost never fills our cups. Half full at most...or half empty. :-)Overall, I'm happy with my purchase.

Overall, this is a good fridge. We did a lot of research before buying this one, and in general it seems like every brand has certain downfalls. First thing to know about this unit is GE Appliance is now owned by a Chinese company, Haier. So if you want something built and owned American, this isn't it. Pros: Unit has consistent temperatures. It is also very quiet, noticeably so compared to our old Whirlpool. The door shelves are also designed well and allow for big sized condiment bottles etc. The extra drawer is nice for keeping sodas and meats/cheeses a little cooler than the main compartment. The crisper drawers also seem to keep produce a little fresher than our old one as well. The back wall is a big light which is a lot nicer than one would expect. It really feels luxurious and makes it easier to find things. Neutral: The door in door seems like a gimmick to me. It doesn't keep any more air in than opening the whole door really so I just don't really understand the point. My wife likes it though. Cons: The unit runs a little warm. We have it set at 34 (as low as it allows) but the fresh food area stays at about 37. While this is fine as far as being safe etc, it's annoying that it doesn't cool to where it should. It should also be noted that we only know this through the use of thermometers because the unit does not report the current temp anywhere. Conversely to the main section, the middle drawer seems to run a little cooler than how it's set. However, the biggest downfall of this unit is the ice/water dispenser. The dispenser will give you 1 8oz glass of cold water before it starts coming out at room temp. Our old fridge would give glass after glass of cold water. Additionally, the ice maker makes smaller cubes that I would like and worse, appears to partially crush them even when set on cubed. Also, the Wi-Fi is pretty useless, basically gives you the same controls as on the front panel, though it does have Turbo Cool and Turbo Freeze modes buried in the app. Overall, we are happy with the unit and would buy it again. It seems that all brands have certain things you just have to deal with. For the GEs it's the warm water and kinda crappy ice dispenser. If you can deal with that, the rest of the fridge is very good.

This fridge in 3 words: SPACIOUS. CUSTOMIZABLE. APPEALING. There are so many pros that were an upgrade from our last fridge! 1. the depth of the fridge adds so much storage space. 2.The drawers with customizable adjustments to fit your storage is so useful. We are now able to keep our fridge more organized with a meat section, frozen packaged foods, fresh fruits, veggies, etc. The snack/ wine drawer is perfect. I love that you can customize the temperatures to each section. 3. The finger print resistant door is a plus! Also the LED from the back of the fridge lights up everything in the fridge well. The fridge is pricey but 2 weeks in and my whole family really enjoys the fridge.

This thing has every feature we wanted and a few we didn't care about that ended up being some of our favorite things. Really good stuff: The LED back-light makes the choirs of heaven sing every time the door opens The door in door wasn't on our checklist but with the swivel bin it is the best thing we didn't know we needed Things that prevented this from being perfect: The snack drawer and freezer hit temps perfectly but the fridge runs hot, it struggled to keep temperature below 40F even when set to the lowest temp setting, 34F I beleive... until I found in the app a setting for "turbo cool" that seems to not be accessible any other way than via the App and since I have engaged that setting it has been holding temp just fine Magnets have scratched the "stainless steel" finish after just a month The ice machine leaves water drips after dispensing ice Besides some very minor inconveniences this is as close to ideal as any refrigerator we had looked at, 2 or 3 minor tweaks and this thing would be perfect

Replaced an LG 4 door with this model of GE. Love the sensor water dispenser. Ice dispenses a little wild and misses the glass occasionally. Open door alarm goes off once in awhile even though the doors are closed. Opening and closing the left door solves the issue. Keeps food cold and fresh. The wall of lights gives great view of the interior. Would recommend this model.

I love this fridge. It looks great, especially with the back light (which is adjustable) and the middle drawer. I took a star off because of the ice maker. Little ice chips go everywhere when you use it, even when the glass is at the top of the dispenser. Does not matter if it’s on cubed or crushed. It’s pretty annoying. Install team was also great.

We love our new refrigerator! Soo much space. The back lighting is so. Ice to see everything. My 6 and 4 year olds both can reach in to get what they want in the doors and drawers but there’s still space above their reach for stuff they don’t need to be able to get into and make a mess.

I recently purchased a LG instaview refrigerator that stopped working about 3 weeks after it was installed. The refrigerator section would not get cold. After 2 month of multiple repair sessions LG finally approved to take it back. I then purchased this GE Profile. It works great and even though it is 2 cubic feet smaller the design actually allows me to store more in the fridge and the same in the freezer. The only reason I did not give it 5 stars is because the door-in-door design is not as functional as the LG design. When you open the outer door it exposes more of the air in the fridge compartment and the center shelf's height is not adjustable. The doors however do open wider than the LG making access to the fruit and vegetable droos easier and the back wall of lighting gives better viewing than the LG..