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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the 28.7 Cu. Ft. 4-Door French Door Smart Refrigerator, especially the convenience of the internal water dispenser and the ample space it provides. The refrigerator's lighting, capacity, design, and temperature control are also well-received. However, some customers have noted concerns about the quality of the drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 242 reviews
  • Rated 3 out of 5 stars

    Great aesthetics and functionality but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I got a lemon but my Profile refrigerator makes a lot of knocking/popping type noises. I've tried to figure out what might cause it but it seems to be random. Turning off the ice and water didn't make a difference. It's not a subtle sound, it just bangs randomly, sometimes multiple times an hour. I can't recommend this fridge to anyone with an open floor plan that might have to hear it when not in the kitchen.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to clarify some information regarding the knocking and popping sounds your unit is producing. These sounds are normal and can come from the compressor starting or restarting, cooling parts expanding or contracting during defrost, or ice being made and dropping into the ice bin. You can find additional information in the article titled "Refrigerator - Normal Sounds and Noises Made" on the GE appliances website. GE_Appliances

  • Rated 5 out of 5 stars

    He Profile Fridge with water dispenser

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very durable. Makes I’ve fast and looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    So good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Middle drawer and water dispenser/pitcher are both great innovations

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy and Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very roomy and very appealing to the eyes. I have a big family and was looking for a big refrigerator. This GE Profile is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up was great. Love the design and space.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you're happy with your refrigerator, and also had a great experience with delivery and set up. If you'd like to share your feedback regarding your experience with delivery and set up with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the refrigerator will serve your needs well for a long time to come - enjoy! -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Super Style and Size Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my kitchen. Large capacity and good for mutiple temperature items.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far (only 1week owned, I love the back light, the water dispenser and the spaciousness of the fridge. Also live the deli drawer

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    GE Profile Refrig Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for about 2 months and very please with this refrigerator so far. I am glad I got rid of the Ice in the door. I like the built in water pitcher that automatically refills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice made by my husband. Back Lighting us soo good

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Fridge. live the water Pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator!! Thank you for replacing the water pitcher!! The fellas who completed the install were awesome! Keep using these guys!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE refrigerator's design and functionality are excellent. I would recommend this product to everyone I Know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator just hoped that it would make more ice ti fill the tray!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge so far, it's very cold, spacious and I love it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for choosing our GE Profile refrigerator unit for your home and taking the time to leave a review. This unit is a great choice that is sure to please and impress with all the space and features it provides. We especially like the LED lighting too in this beauty! GE_Appliances

  • Rated 4 out of 5 stars

    Ticks off all the boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old refrigerator unexpectedly died, I wanted a similar model. Unfortunately it wasn't available for 3 weeks. The chat customer service suggested a few models...not only did this one check the boxes, it was available 2 days later. Bee 6 weeks and I'm very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive as scheduled. The delivery guys had to work to get it in my narrow doors but they were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the instant water feature and the pull out middle drawer. The shelf setup is a little strange. So far I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Auto fill pitcher has problems so I turned it off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto water pitcher feature isn’t reliable. Sometimes it keeps running and overflows the pitcher and water goes everywhere. I just shut it off. I was told by service rep it’s a well known problem. Well GE needs to remove the auto fill pitcher since it obviously has problems.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh my! This is certainly not the experience we want you to have with the auto fill feature. If you are still in need of assistance, please schedule service by calling 1-800-432-2737 so we can help you in the best way possible. GE_Appliances

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and very spacious will recommend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your glowing review! We're delighted to hear that you find your new refrigerator spacious and a fantastic purchase—your recommendation means so much to us! GE_Appliances

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    GE fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It's spacious and has so many great features

    I would recommend this to a friend