Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- |
- SKU:
- 6368988
Customer reviews
Rating 4.4 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Finally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After multiples issues with shipping damage and delays with a previous model we demanded that we be given another model. After much back and forth and unnecessary dialogue with BBs customer service we were finally offered this model. It came in without any damage and so far has exceeded are expectations. Unfortunately I am unable to say the same for BBs customer service.
I would recommend this to a friend - Pros mentioned:Door designCons mentioned:Freezer performance
Rated 2 out of 5 stars
Ice Maker Woes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bummed, I am beyond my 15-day return period and I hate the ice maker/dispenser. It takes too long to dispense ice and the ice maker ran out of ice twice in three weeks. I did call to return before the 15 days but did not have time to go out and find a replacement. I even went out and bought a stand-alone ice maker to make up for how poorly this ice maker is. For complete transparency, please note I am a bit of an ice snob. Any gains I had from the auto-fill dispenser were wiped out by the time I needed to get my glass filled with ice. Too bad, because I think the rest of the refrigerator's functionality and design is pretty good.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out to us. Your beautiful refrigerator is designed to produce approximately 7 cubes every 40-50 minutes. Ice production is dependent on freezer temperatures. . The settings for your model should be set to the default settings of 0°F for the freezer and 37°F for the fresh food section. You may increase ice production rates by setting the freezer temperature to a colder setting such as -2°F. Door openings and food load will directly affect ice production. For additional tips, we recommend reviewing our online support article titled "Refrigerator - Slow Ice Production".
- Pros mentioned:Lighting
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Love the back side light.
I would recommend this to a friend - Pros mentioned:Door design, Lighting
Rated 5 out of 5 stars
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Definitely love the peekadoo door and the third draw and especially the back lighting which allows you to see everything in the refrigerator
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Love this refrigerator. Very spacious, great autofill water feature.
I would recommend this to a friend- Pros mentioned:Door design, Lighting
Rated 5 out of 5 stars
Best 4 door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I could find. The interior lighting makes it easy to see every shelf and locate items easily. The doors are amazing and make everything so convenient to access. I couldn't be happier with my purchase.
I would recommend this to a friend Rated 5 out of 5 stars
GE Profile - 27.9 Cu. Ft. 4-Door French Door Smart
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Whirlpool, but upgraded to this GE refrigerator while it was on sale. Automatic water and ice dispenser. Very spacious.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Thank you for taking the time to leave your feedback. So happy to hear that you are liking your new refrigerator and the space it provides! We love passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@GEA
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge!! Smart auto sensing water fill in front door, and tons of room for everything.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Overall We like... few initial hiccups though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Scratches very easy. When it arrived was missing Allen set screws to put on the handles. Best Buy customer service was ZERO help. Over 7 calls to try to get parts. Had to figure it out on our own and order from manufacturer. All of that aside. 4 stars bc it’s a nice fridge overall. So far pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Door design
Rated 5 out of 5 stars
Great looking appliance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the convenience of the 2 step door to get out what you need without having to open the door completely.
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I really love this fridge! It has so much room inside. Having that extra draw in the middle is nice! Also, having a door in door is nice! This fridge has WIFI! I didn't think that was something that I would find practical. But the other day, the freezer door wasn't shut all the way. I got a message on my phone telling me that the draw wasn't closed. The app let's you see how the fridge is doing at all times. I highly recommend this product!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been more than I expected with the little features that comes with this product. I’m very pleased.
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 2 out of 5 stars
Nice while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling after only 2.5 years. Bodewell repair has taken over a month to repair under warranty, and still isn't working. Very nice refrigerator when it was working. The autofill is somewhat quirky, but worked well for the most part and is very convenient. Will probably look to a different brand though if this can't be fixed. It's way too expensive to last only 2.5 years.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your refrigerator not cooling. We're confident our service team will provide a resolution, and we recommend continuing to work with them directly.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding fridge, easy instillation, plenty of space and drawers
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent choise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, beautiful presentation, good space, no noise, and amazing price. I bought this refrigerator by a technician advise, GE is the best brand. I'm here enjoying my machine.
I would recommend this to a friend - Pros mentioned:Door design
Rated 5 out of 5 stars
Refrigerator with excellent capacity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. The double doors make it easy to find items. The drawer is an excellent addition!
I would recommend this to a friend - Pros mentioned:Door design, Overall performance
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the fridge is great. Looks nice and has plenary of storage. The dual door feature is a favorite now. Easy to get milk an, creamers and butter with out opening the whole door.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Ice maker not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great other than the ice machine. It made one batch of ice and then would not make anymore after I dumped it out. I called and had a tech come out and he said it should be working but didn't know what needed to be done to fix it. They said they's swap it out with a new fridge. We had to push the swap back due to weather. I rescheduled for (1/9/2025) and never got a confirmation email. It is now (1/10/2025) so I'll have to call back and schedule a new date for the swap it looks like.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest review with us. We know how important it is to have a refrigerator that has a working ice maker. If you still haven't received your new unit, please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. We'd like to investigate this matter fully. -Kacie@GEAppliances
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Spacious, lit up & white inside so easy to see everything inside, & nice looking.
I would recommend this to a friend


































