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Customer reviews

Rating 4.4 out of 5 stars with 1108 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,108 reviews
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Nana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the new refrigerator. The convenience of opening the door on the right to access items in the door only is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator!! It’s very roomy and love the features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protective blue film impossible to remove

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Nearly impossible to get the protective coating off. Still have some i cant remove

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 1 out of 5 stars

    This would be a great refeigerator…but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this refrigerator after having a similar GE model a few years ago. Really liked all the features - auto fill, the look of the interior, the middle drawer, the door in door. It is exaxtly what we wanted…EXCEPT the door in door doesn’t lock properly. We had one delivered…didnt lock…asked for a new one. At this point, I was not going to start off on a bad door (that’s why we were getting rid of our latest Frigidaire). Best Buy said no problem and scheduled delivery for a new one less than a werk later. Today, the new one comes…WITH THE SAME PROBLEM. Fortunately the delivery guys checked it before removing the other defective one and bringing in the new defective one. Best Buy has been easy to work with so far, but I’m really disappointed in the quality from GE. Now we have to decide if we chance it with a third try or go back to the drawing board to find a different fridge. So frustrating!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're truly sorry to hear about the trouble you've had with the door lock on this refrigerator, and we apologize for the inconvenience. We encourage you to continue working with Best Buy on a replacement, as they are truly best equipped in this case. We hope to be given a chance to earn back your trust in our brand. We're confident the replacement model will meet your expectations. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Lots of space! Love the drawers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Owned for just over a month. Likes are definitely the two drawers and spacious areas for meats, drinks, or snacks in middle drawer. Wife is happy! What else can I say!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    Brand new.... water and ice dont work :-(

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, just installed this past Th 4/1..... The water will not dispense and no ice :-( Now I have to wait until Friday 4/9 for service. The problem is that the fridge thinks the door is open (its not). When you try to press the button for water the LED just flashes "Door Alarm". If the alarm is on, it will start ringing and not stop so I turned it off. The installer could not figure it out. This fridge has a top refrigerator, a middle meat/snack drawer, and a bottom freezer. I think the problem is with the top fridge because I put my phone in there and the light does not go out when the doors are closed. Also, sometimes the light does not go on when I open the fridge. It gets 2 stars because at least it cools. I know the probl

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Producr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, the design allows to store more on a very confortable way.lot of storage capacity

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    A very nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very nice refrigerator. Compared to our old one, here is so much more useful room and excellent lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the design and options offered on refrigerator. The convenience of 4 doors and pullout drawers. The water and ice dispensers are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we've ever owned. We especially like the flexibility of the middle drawer for soft drinks, cooling wine, or for "mild" freezing of some foods. It is important to let this refrigerator stabilize its temperature over its first 24 hours. The freezer and fridge cooling temperatures will not be accurate until a day after it is first turned on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    live this refrigerator, tons of storage and live the fruit and vegetable drawers they are keeping everything fresh

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are thrilled to hear that you are loving your new refrigerator and that its doing a great job keeping your food fresh! We hope it continues to be a great addition to your kitchen for many years. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and great service from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator. Best Buy team coordinated, scheduled. Install and haul away was smooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party carrier delivered this refrigerator but refused to remove the box to check for damage. The size of the refrigerator makes it necessary to remove it from the box for it to fit through the door. As a result of the carriers refusal to remove it from the box, it was left in my driveway and I had to uncrate it myself. I discovered a small dent on the side of the sliding drawer. I also had to get the refrigerator into my home myself. Luckily I had contractors working at my home that were willing to assist with this. This was not an easy task. When I purchased the refrigerator it was my understanding that it included delivery into my home, not to be left on my driveway. Honestly if it were not for the short supply of appliances at this time I would have refused the delivery. I have bought many items from Best Buy over the years and have never had an issue. I would think twice about buying large items that necessitate delivery if this is the service that is going to be provided.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of Room. Light in back is Awesome. Ice crushing is good and consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator, love the water/ice dispenser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE is so much better than my Samsung who's ice maker kept freezing up. Also the fingerprint resistant seems to work. It is BIG, almost did not fit, had to take baseboard up because of small vents at the back/bottom on both sides.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about 1 month ago. It is the best frig we have ever had. Time will tell but for now its awsome

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! Thank you for taking the time to contact us with your review. Congratulations on your new GEA refrigerator purchase! We hope that you continue to enjoy using this unit and it becomes a highlight in your kitchen space. If you need anything else in the future, let us know. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Only complaint is that the ice maker is a little loud when dispensing ice.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    GE Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the ice didn't fly out everywhere when you use the ice maker

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for leaving a review. We hate to hear you’re having an issue with the ice flying everywhere when you use the icemaker – that isn’t what we would expect, and we know that must be frustrating. If the cubes are flying out of the icemaker itself and landing outside the bucket, there may be a water line restriction. If the cubes are flying out of the dispenser and missing your glass, you may want to make sure your freezer temperature isn’t too cold; if it is, the ice may spray more because it’s more brittle and flies apart faster when it’s crushed. We have additional troubleshooting tips in an article on our GE Appliances website, titled “Flying Ice Cubes From Icemaker or Dispenser”. If you’d like to view that, you can do so by searching for the title on our website and clicking the Support tab. If you’re not able to resolve this issue using those tips and think service may be needed, that department can be reached at 1-800-432-2737; a technician would be glad to assist. We hope this helps, and if you have any other concerns or questions we’re always happy to assist. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has it all without a bunch of gadgets you don't need or use Love everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new GE Profile refrigerator! Lots of room and the back light is wonderful!!

    I would recommend this to a friend