Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Lighting
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the separate drawers and bright lighting makes it easier finding things on the shelves.
I would recommend this to a friend Good refrigerator if you ignore ice/water maker pa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The face for the water/ice maker is constantly coming up, may fall off. If you want ice water good luck, the screen locks up when going to ice then water.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you are having trouble with the screen and apologize that you are not able to use your refrigerator as should. For a better experience, we recommend unplugging the unit and then plugging it back in again. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Let us know if we can assist you further. All the best.- Kianna@GEA
How many defective GE Profile units are tolerable?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are now on our second GE Profile since the first one delivered February 2023. That one had all kinds of issues. The plastic drawer in the freezer would not work on the track. The piece on the left door that creates the seal when the doors are closed would not operate as intended. The right hand door squeaked every time it was closed. We now have a replacement GE Profile and all the above items work as designed however the compressor or some internal part is making a continuous wining noise that is very irritating. They are coming back out tomorrow to see if it can be repaired or we need to replace the refrigerator for a third time. Not sure I want to stay with GE unless they upgrade us to the Cafe version of the same refrigerator that hopefully is of better quality.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are sorry to hear that you had a bad experience with your refrigerator unit so far. We understand how disappointing and frustrating that can be. We are glad that you were able to get service scheduled and are confident that our service technician will be able to help get your unit back working the way it should. If you need anything else in the future or have any other concerns, please let us know. Sincerely- Dianna@GEA
Great refrigerator and delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is perfect for us. The delivery men were wonderful. Manuel and Brian were very respectful of our property and were very efficient. I would want them to deliver for me again.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re delighted to hear that you’re loving your new refrigerator and that you had a fantastic delivery experience! If you’d like to share your positive delivery feedback with Best Buy, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website.
GE Profile Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the compartments and how I can keep organized.
I would recommend this to a friend2.5 year review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue that we have had, after 2.5 years of having it, is that the freezer door pops off every once in a while.
I would recommend this to a friendA little frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for less than a month and have already had two issues with the doors. Also, when it was installed, the installation techs did not remove all of the plastic for the seams ad there are still pieces in many places that are impossible to remove.
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! I bought it for my parents and they seem to love it.
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge. It is great and easy to use. It has alot of space.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this refrigerator, and we are happy to hear that you are loving the look and space it provides. We hope it continues to be a convenience and joy to use for you and your family. If you need anything else, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Capacity
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Very Stylish, very roomy, and no fingerprints.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so happy to hear you are pleased with your new refrigerator. This is a great model and a consumer favorite is the Adjustable Temperature Control Middle Drawer. This adjustable temperature refrigerator drawer has 4-settings that let you store specific types of food and drink at the ideal temperature, including meat, beverages, snacks or wine. This allows for full function and convenience for everyday life! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love our GEE profile refrigerator great storage easy to get in and out of Lovett
I would recommend this to a friend- Pros mentioned:Lighting
Best Refrigerator Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It’s well lit and provides easy to access to popular items. Best refrigerator ever!
I would recommend this to a friend Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best price and help from the customer service dept
I would recommend this to a friend- Pros mentioned:Capacity
Excellent refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Super spacious and we love having a designated snack drawer.
I would recommend this to a friend - Pros mentioned:Overall performance
I like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning for 1 month, it's been working great for me.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for your purchase! We are so glad you are loving your new refrigerator. This is such a nice model with excellent features. The convertible drawer is great, it is definitely a consumer favorite. We are so glad you are pleased with your new refrigerator and hope that you get many years of service from it. If you have any questions at all, please let us know. We are here for you. Joyce@GEA
- Pros mentioned:Overall performance
Love it!! So spacious!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Salesman was awesome. Delivery was great! Everything went so smooth!
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridgw and Works as it should and saved some money
I would recommend this to a friend - Pros mentioned:Overall performance
Nice product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator ever…only will buy GE brand now!
I would recommend this to a friend Multiple delivery attempt - all with damaged items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm trying to get my fridge replaced, but can't get it delivered without damage after 3 attempts for delivery. Every time Best Buy delivery - the refrigerator is damaged. It appears like that Best Buy is not inspecting products prior to delivering it to the customer. Unfortunately for me I have to continue waisting my time and rescheduling a new delivery. As for the new customers - think twice if you want to stick with damaged products and spend long hours on the phone talking with unprofessional V Best Buy customer service support for rescheduling new delivery date. I recommend to avoid Best Buy when considering where to purchase expensive appliances. Otherwise, be ready to deal with a lot of damaged items and multiple delivery days as well as countless hours on the phone.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We apologize for the challenges you've faced with the delivery of your refrigerator. We understand the importance of receiving a product in optimal condition, and we're sorry for any inconvenience this has caused. For the best resolution to the ongoing delivery issues, we recommend reaching out to your local Best Buy store directly. They will be able to assess the situation and work towards ensuring a smooth and damage-free delivery of your refrigerator. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your understanding and are here to help. -Kacie@GEAppliances
G.E. PROFILE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great refrigerator! Keeps everything cold and has a lot of room.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
We appreciate you reviewing your refrigerator. It's great to hear that it's working well and that it has plenty of room for you. There's no doubt this refrigerator will last you for a long time. Let us know if there's anything you need. Best. Mike@GEA