Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer performance
Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ice maker is broken, it won't make ice and main part of the refrigerator will not hold temperature. I have it set to 34° and the thermometer in the fridge is reading between 40° to 42°. I've tried the troubleshooting options that GE offers and it has done nothing to help the situation. I've only had this fridge a little over a year and it's just out of warranty so what a coincidence that it breaks shortly after that and now they want to charge me a service fee to come out and fix a cooling issue. The soonest service date that I've been offered was 4 1/2 days from calling and don't forget the 24 hours we've already spent with all their troubleshooting ideas. I now have to send my husband out to go get bags of ice so we can move our dairy and other perishable items to coolers to try and keep them at a safe temperature for consumption for my two very young children. Safe yourself some aggravation and buy a fridge from another company with a better warranty time frame and better service turn around time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for reaching out about your concern. We really hate to hear you’re having these issues with your refrigerator. That isn’t the performance we would expect, and we know this must be frustrating for you and your family to deal with. We want to assist. After checking our system, we do see you have an active case for your concerns. We’ve now updated that with the information you’ve left in this review, and the case manager will be reviewing as soon as possible. We’re confident that individual will be able to help you reach a resolution, and your patience as they review your case is very appreciated. We hope this is solved for you soon, and we’re also glad to help with any other concerns or questions you may have, here or over social media. Going forward, we’ll do all we can to earn your trust in our brand. -Sarah@GEA
New fridge, Good Luck for me!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To early to evaluate… Bought a new refrigerator since the previos one, a top of the line refrigerator, only lasted 5 years. Trying my luck with this new GE Profile
I would recommend this to a friendIcehouse fridge!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new refrigerator. After reviewing several reviews we landed on GE Profile and couldn’t be happier. Middle drawer cools drinks to where they have a bit of ice on first sips of drinks in drawer!
I would recommend this to a friendBuy GE not LG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Def the better fridge over LG, more sturdy and reliable. Shelves on door are a little narrow on design but I’ll sacrifice over piece of crap LG we had
I would recommend this to a friendArlee Metcalf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! I’m able to organize food . There was a small dent in door and door wasn’t locking with second door! The installers told me Best Buy would call me but no one called to fix it!
I would recommend this to a friendLike the fridge, not the delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.while the fridge is good the 1st of 2 deliveries was a nightmare which caused me to lose all my food as the delay took an extra 3 days.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and hope you will have many years of service from your refrigerator. We are sorry to hear you lost your food. Please reach out to your sales associate directly and let them know about the issues you had. Thank you! Joyce@GEA
XYZ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deliverers very efficient in removal of old refrigerator and installation of the new refrigerator.
I would recommend this to a friendRefrigeratorGE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced our old refrigerator with this new GE profile refrigerator and wow what a refrigerator. Has it all , look , lot of room to keep lot lot of food and drinks freezer has lot of room too we love it a lot
I would recommend this to a friendLove this refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking to purchase another brand but fell in love with this one while looking.. has really nice features
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied, no installation was made. Not even they plugged it. Ask to take the old one out, and they said no! Not good customer service.
I would recommend this to a friendBrand response from GE Answers
Posted .We recommend reaching out to BestBuy by calling your local store to further discuss your situation as they are best equipped to assist you on this.
LCruz
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good refrigerator. Very limited storage at the ice maker/water dispenser door. It can get loud at certain times throughout the day.
I would recommend this to a friendBetter then a Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great refrigerator. We love the 3rd drawer.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well with smart features.easy to clean and gives notifications if doors are not closed.
I would recommend this to a friendHappy now.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were disappointed on the delivery. They wouldn't take the doors off the refrigerator so it did get scratched. Best buy did replace it with another one.
I would recommend this to a friendNo complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Samsung that had the middle drawer on the inside. What a pain. You had to open both doors to get anything out of the drawer. This design is SO much better. The ice maker works great. The visibility of everything in the fridge is fantastic.
I would recommend this to a friend- Pros mentioned:Noise level
Terrible delivery and install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge but the delivery and install was absolutely horrible. If i could review them separately i would. The fridge is beautiful and quiet. The install caused the freezer drawer to get damaged and we didn’t realize this until after the window for them to return anything. The freezer drawer lining was cracked causing leaks and it wasn’t noticeable until a month later. The delivery was the worst experience I’ve ever had. I was so disappointed with best buy. It is a 3rd party delivery service but in my opinion it is still Best Buy’s responsibility because we did not choose that. It was our only option.
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad you like the refrigerator but are very sorry you had this experience with the delivery and installation. If you are still having issues with your freezer drawer, please reach out to us via a private message on GE Appliances social media, Facebook or X and include this review, your model and serial number, address, email and phone number.
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good Install was horrendous. First set of guys didn’t want to be bother to deliver so they left it in my garage
No, I would not recommend this to a friendExcellent Fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge! So many features and my son loves using the autofill feature.
I would recommend this to a friendMixed feelings
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First refrigerator we received broke in the first 12 hours. Credit to Bestbuy and its staff they just replaced it with a new one but it took an additional week. Second one has had a a drawer slide break but techs replaced it with no costs
I would recommend this to a friendBrand response from GE Answers
Posted .We understand the disappointment that was caused by the issues you've experienced. We're glad to hear that you now have a new fridge and your drawer problem has been resolved. Thank you for being part of the GE Profile family, and we hope you allow us to work hard to earn your full trust again.
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Only issue we had was the freezer door wouldn’t close properly. Our sales rep changed out the unit two days later… all is well.
I would recommend this to a friend