Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- |
- SKU:
- 6368988
Customer reviews
Rating 4.4 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Door design
Rated 1 out of 5 stars
Would have loved to give 5 stars but....
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this fridge! Notice the past tense verb there! The refrigerator is great as far as design, features, accessibility and function but after just 3 months, it has started to rattle, vibrate and make all sorts of odd continuous sounds. I researched online and it sounds like it might be the condenser fan but come on GE! 3 months is all I get before having to deal with problems, warranty repairs and the hassle of all of this??!! You can do better than that! You are only as strong as your weakest point so giving this a one star which is too bad for an otherwise a great refrigerator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your refrigerator is not operating properly and requires a repair. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Rated 5 out of 5 stars
Best refrigerator I've ever bought
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and so much easier for me to get into since I'm paralyzed and my fingers don't work
I would recommend this to a friendRated 5 out of 5 stars
All good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, professional installation . Extremely pleased with Best Buys process.
I would recommend this to a friendRated 5 out of 5 stars
Amazing fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I have ever owned. More features than I expected, the auto-fill feature is great for larger container and I especially enjoy the counter that tracks the amount of water dispensed.
I would recommend this to a friendRated 5 out of 5 stars
So far so good but early. But much better than LG!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as I would expect. But if it’s like most appliances these days will fail just after 5yr warranty (like LG. Stay away from them!)
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to share your review! We’re glad your beautiful, new GE Profile Smart Refrigerator is working so well and want to thank you for choosing GE Appliances. We’re confident you’ll be enjoying your new refrigerator for many years. Feel free to reach out anytime in the future if there is anything you need assistance with, as we’re just a few short clicks away on social media and we’re happy to help. All the best. Lauren@GEA
Rated 5 out of 5 stars
GE two door with two drawers refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator meets my every expectations. The convenience of the second door opening hopefully helps save electricity. The no fingerprints is a plus
I would recommend this to a friendRated 4 out of 5 stars
N/a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy except for small ice storage capacity and it dispenses partially crushed ice
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to leave a review. We are glad you are happy with your refrigerator overall. Regarding the small ice storage capacity on the unit, we will definitely pass this information along to our engineers and design team as we always welcome feedback from our customers to help us improve. If you need anything else, please let us know. All the best! Dianna@GEA
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator. It works amazing and freezes fast
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is one of the best products I have ever purchased. My delivery men were the best. They were courteous and extremely careful bringing my frig in my home. Kudos to my delivery men.
I would recommend this to a friendRated 4 out of 5 stars
Review of GE PROFILE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have no complaints. I am not sure how to setup the Wi-Fi and I am not sure what I would use it for.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Congratulations on your new refrigerator purchase! This smart refrigerator sends instant alerts to a smart device, allows for the customization of the LED light wall brightness, enables Turbo Cool and Turbo Freeze settings and more, thanks to built-in WiFi powered by SmartHQ app. Our Connected Home Support Team specialists will be glad to help you get connected. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com.
Thanks for choosing GE Appliances! Olga@GEA
Rated 4 out of 5 stars
Cool one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the inside back wall look, autofilling feature and display of ounces. Wished to have an additional sliding tray in the freezer section.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice service and quick install by the geek squad and super clean.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're happy with your service and installation experience! If you'd like to share your feedback with Best Buy, they can be reached at 1 (888) 237-8289.
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. I never thought I’d like a bottom freezer but I’ve found that I do. I really find the 4th drawer, the cooler drawer really handy.
I would recommend this to a friendRated 3 out of 5 stars
GE frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the features on this frig but we are having an issue with frost in the bottom freezer after 1 week of installation. The bottom seal is having to be replaced.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you love the features this fridge offers. We understand the disappointment caused by the issue with the bottom freezer. We're confident the certified technician has provided the best solution possible. Thanks for taking the time to share your experience.
Rated 5 out of 5 stars
Replacing a Samsung with a defective ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in available space. Interior is well laid out. Just wish I could have one that fit the space that had an external drawer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - we’re happy to hear how well your new GE Profile Smart Refrigerator is fitting in your space and that you like the design of the interior. We appreciate you choosing GE Appliances and please feel free to reach out anytime in the future if you have any questions or concerns - as we’re happy to help! Have a great day. Lauren@GEA
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new fingerprint resistant finish is terrific. I didn't want stainless again... but this is far and away greater finish than offered in the past
I would recommend this to a friendRated 5 out of 5 stars
LOVE THIS REFRIGERATOR!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this refrigerator! We are so pleased with this item, the pricing and the service provided by those in the store as well as the delivery/installation guys!
I would recommend this to a friendRated 5 out of 5 stars
excellent product and service!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....................................................................................
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for reaching out with your review. We’re so happy to hear you’re happy with your new refrigerator and know you will be for years to come. Have the best day! -Gina@GEA
Rated 5 out of 5 stars
The FRIDGE.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of shopping this fridge was the perfect choice. In addition Best Buy has been the most helpful.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear that so far you are enjoying your new GEA smart refrigerator unit and had a pleasant experience with your local retailers! We hope this unit becomes a highlight piece to your kitchen space for many years. If there is anything else we can assist with please let us know. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It’s very easy to organize, tons of space and the door in door makes quick grabs easy. Best Buy delivery was a pain but the fridge is great
I would recommend this to a friend


































