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Customer reviews

Rating 4.4 out of 5 stars with 1108 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,108 reviews
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    One of the best out there!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If an appliance can be beautiful this one sure is! Love the look, design and space. Also, the team that delivered it was total professionals! Would highly recommend this appliance!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      Thanks so much for sharing your views with us. We're quite happy to hear that you love the style and space of this awesome model! This refrigerator also has WiFi features and we hope you'll try them. Thanks for choosing GEA! Mike@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have two swap my refrigerator 3 times because of different problems

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. GE_Appliances

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our GE Profile Refrigerator. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am loving this refrigerator.looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator not holding proper temps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main compartment has trouble maintaining proper temp. Possibly a temp sensor.. getting a replacement. I believe this to be a minor problem and will update review with replacement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge great purchase. I’m amazed by all of its features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, but it came with a dent on one side and have noticed a problem with the seal on the left door. Installers were very efficient and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning and autofill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful back lighting. The autofill function is fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has not produced any ice and is currently running hot inside the freezer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear this has happened and encourage you to call our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your refrigerator evaluated and repaired as needed. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge really good service and delivery very happy overall

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Faulty Design - Refrigerator is Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this refridgetaror worked because it had all the features we wanted but we went through TWO of these and had the same issue... the freezer just stopped working. After weeks of calling GE, we were able to get the fridge replaced (required 13+ replacement parts) so we bought one at Best Buy and had the same issue.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that both of your refrigerators experienced the same issue and had to be replaced. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service the staff are amazing and very professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loudest fridge I have ever encountered! We have had three now and are wanting this one exchanged. They are so loud or come damaged right out of the box.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand unexpected noise may be concerning, especially as you’ve had multiple units and have also had trouble with damage. If you need to reach out to Best Buy about this situation, their customer service can be reached 1 (888) 237-8289. We do expect that newer refrigerators may sound a bit different than older models, because of newer technology and additional features. More information about what sounds the refrigerator may make is available on page 38 of the manual, which can be viewed on our GE Appliances website when you look up the model number and go to the product page. If there’s an issue with the functioning, please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We’d be glad to review further, if necessary. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied with GE Profile Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints with the frig. My wife loves it. It's big and has lots of features. Gorgeous look!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Congratulations on your new refrigerator! We appreciate you taking the time to write a review and are glad your family is enjoying the cool features. We're confident you will enjoy its cooling performance for many years. We wish you the very best. -Shayla@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement for problematic LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In every way its better than the LG we purchased 3 years ago.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and so glad you are pleased with your new refrigerator. This is a great model and we hope that you have many years of service from it. Welcome to our GE Family. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying through Best Buy & ur delivery service is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality lux refrigerator. Does everything. Reliable. Fast cooling, unlimited amount of ice. So glad i chose this over Thermador.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're pleased to have you in the GEA family, and your comments on this refrigerator are highly appreciated. Thanks for sharing! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Love the third drawer and the back lighting is very attractive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement item. Had one and it broke. Got another one. Bad is it broke. But I liked it enough to buy another.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like several features on the fridge. However compressor seems loud and the freezer drawer squeaks and is not smooth.

    No, I would not recommend this to a friend