Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
Gift Card problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as open box, counted all screws in store, all were there, on delivery one screw was missing, 4 phone calls and a week later the service guy did not have the part on his truck, called in and set up another repair call, BUT, accepted a $150 gift card in lieu of repair. Now being told that gift card is only good to apply to the purchase of a new item. I do not need a new item. I need for Best Buy to apply the gift card to the balance on my credit card.
I would recommend this to a friendBrand response from GE Answers
Posted .We know having difficulty with a missing part and your gift card must be concerning. If you’d like to share your concerns with Best Buy, their customer service can be reached at 1 (888) 237-8289.
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Drawers do not glide correctly, French doors not level, goop oozing out of the one side. For a top of the line model, very disappointing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. To make sure the drawers and doors are installed properly, we recommend that you review the instructions on pages 24-26 of the Owner's Manual.
If your fridge is leaking, be sure to check all water line connections for leaks. Check the connection
to the household water supply at back of refrigerator, and door water line connect. If this doesn't prove helpful, please take a look at "GE Appliances Refrigerator Limited Warranty" section on pg. 42 of the Owner's Manual for the next steps.
We hope you find this information is helpful, and you allow us to work hard to earn your trust again in the future. Take care. -Don@GEAppliances
GE profile ref.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top Doors uneven when delivered and unable to correct it per manuals instructions. False add on finger print add.
No, I would not recommend this to a friendnot what you looked for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply made. already falling aspart does not meet the expected standards of profile brands
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with this refrigerator and gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Refrigerator was a lot smaller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handle fell off the first day it was delivered.
I would recommend this to a friendNoisy compressor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds horrible. The compressor is very noisy. Almost like a loud dish washer
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to give you some information regarding the sound level of your refrigerator. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. For a list of normal sounds, you can visit the article titled "Refrigerator - Normal Sounds and Noises Made" on the GE Appliances website.
If the sounds you are experiencing are not considered normal, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, very disappointed!! The finish on the doors gets scratched easily. Too many hair line scratches noted 3 weeks after delivery. Poor quality from GE… Wish we didn’t buy this!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We hate to hear that you're not happy and disappointed with your fridge. Cleaners with oxalic such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish
and small blemishes on stainless steel surfaces only. Thank you for the valuable feedback that we'll be sure to share with our product design team. We hope you allow us to work hard earn your trust again in the future. Kind regards. -Don@GEAppliances
Brand new still
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't hooked my new frig up yet but here is your review you keep hassling about.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has a dent on the 3rd draw. Can’t get anyone on the phone
No, I would not recommend this to a friend- Cons mentioned:Freezer performance
Discusted
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is a piece of crap!!!!!!!!!! Plugging up, crushing instead of cubes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out to us. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
- Pros mentioned:Overall performance
Love it so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a week or so but no complaints so far my favorite new thing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Congratulations on your brand new refrigerator! We're so pleased to hear that you have been enjoying it so far. There's lots of neat features for you to try and even more when connected to the WiFi. If you have any questions, reach out to us anytime. Enjoy! Mike@GEA
- Pros mentioned:Capacity, LightingCons mentioned:Freezer performance
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new it has a lot of great features like the door with in the door lots of lighting lots of space as well. The autofill water is good as well. Only negativ3 for me is the ice comes out a little smaller than id like but other than great appliance
I would recommend this to a friend - Cons mentioned:Freezer performance
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a different refrigerator that had food particles in it and the refrigerator was dirty. The ice machine didn’t work and it had multiple dents on the front.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings - Oh my! We're incredibly sorry to hear that this has been your experience with this refrigerator. This is certainly not what we want for you and not the standard we want to set. Please reach out to us on any social media platform with a picture of the dirty refrigerator your received so we can assist you further. We look forward to speaking with you soon. -Kacie@GEAppliances
I do not recommend this refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is ok the auto fill feature doesn't work very well. We've had the product less than a year and already are having issues with the defroster.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you making us aware of your experience. We recommend taking advantage of your warranty by contacting our GE Appliances team of experts - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your refrigerator evaluated and repaired as needed. -Vikki@GEAppliances
Mr. Roberts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy delivery service needs to be trained on how to set up a fridge
I would recommend this to a friendBrand response from GE Answers
Posted .For any assistance with installation or delivery, we recommend contacting Best Buy directly. They can be reached at 1-888-237-8289.
Not worth 1500
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He appliance refrigerator has been giving me issues with cooling fan for underside.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please see the article titled “Refrigerator - Not Cooling Enough” on our GE Appliances website for guidance. If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.
- Cons mentioned:Freezer performance
Poor quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Ice maker stopped working after 3 week. No temperature indicator and the electronic panel stated to act up after 6 weeks.
No, I would not recommend this to a friend - Cons mentioned:Freezer performance
Bad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is too small and too slow to make more. The freezer door would never fully close causing everything in the freezer to ice over.
No, I would not recommend this to a friend Overall good.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping issues. Minor part - side tray broken. Good otherwise
I would recommend this to a friendGood for 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the first 5 months. Ice maker stopped working and service call revealed the compressor is bad and needs to be replaced. We have been without a refrigerator for over a week and still counting due to part delays.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that your refrigerator is not working as expected. We know this is very inconvenient, especially after just a few months of owning the unit, and we completely understand your disappointment. -- We're confident that this concern will be resolved once the parts are delivered, and we truly appreciate your patience during this process. -- Please know you can always reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA