Customer Ratings & Reviews
- Model:
- PVD28BYNFS
- SKU:
- 6368988
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the door design, overall performance, and capacity of the 27.9 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the elegant LED lighting, quiet noise level, and convenient water dispenser. The size and separate temperature control are also well-received features. However, some customers have expressed concerns about the freezer performance.
This summary was generated by AI based on customer reviews.
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.N/Amemdkdndmxmdmemmekdkemmekxkjxjfkekfkfkxkkxkdkdkfkekkene
I would recommend this to a friendWorst experience with Best Buy Third-party del
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY from Best Buy. Their third party delivery don't know what they are doing. They showed up the first time and can't unscrew the water line that connects my old refrigerator. Had to pay a plumber to unscrew what the third-party delivery technician can't. I rescheduled the appointment only for them to show up without my order. I was put on hold for almost an hour while they are trying to locate my order. Best buy agent can't get the third party agent to confirm if they have my order in their storage. Now I have to wait for Best Buy to call me once they get a reply back that they have my order and reschedule me the third time. Their third-party delivery will screw you up if you oder from Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Avoid buying GE refrigerators w door ice maker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My GE french door refrigerator with ice maker on door is less than five years old and suffers from numerous problems, including a frozen internal drain that causes condensation water to leak out of the left door, the deli drawer is now basically an extension of the freezer (with everything rock solid inside), the temperature at the top is luke warm and down low is near freezing (with no apparent way to adjust), and the front panel doesn't recognize the chip in the new filter I just installed so I can't get water out of it anymore -- so there's nothing they can do for me without an expensive service call since it's out of warranty. Amazingly poor quality all the way around. I will never buy another GE appliance again and will spend the rest of my life trying to spare others the miseries I've had to deal with.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Pe3t03, we are sincerely sorry your refrigerator is experiencing these issues. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
- Cons mentioned:Freezer performance
freon not included...apparently
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOA. after a day of not getting cool the tech came out and said there was no freon in the system so ill be getting a new fridge. who forgets to put in the freon at the factory. or it leaked out. my fault for not making sure it was at least blowing cold air before the delivery guys left.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for connecting with us! We’re so sorry to hear that your refrigerator isn’t cooling properly! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! We highly recommend taking advantage of your warranty by scheduling service with a GEA technician, which you can do by calling 1-800-432-2737. Thank you for being part of the GEA family. We look forward to hearing from you. Best regards – Matthew@GEA
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid top dollar for this GE refrigerator 18 months ago. The compressor & inverter went bad and GE does not care. Parts not available for a minimum of 3 months. I’m supposed to go straight the holidays with no refrigerator. Horrible product, horrible customer service. Do yourself a favor and do not buy.
No, I would not recommend this to a friend- Cons mentioned:Freezer performance
3 years and stop working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years and it stopped cooling. I called GE and no warranty to cover the problem. I decided GE because or reputation, I won’t do it anymore
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to look into this further for you and get some more information. Would you mind sending us a DM/PM on any of our social media pages?
Died after only 8 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge and it is dead. Customer service is horrible. It has been 4 weeks this Thursday we have been without a fridge and almost 5 weeks before it is fixed. They sent me a whopping $200 to replace the food we lost and it does not come close to what we have spent in ordering out and will need to spend to replace the stuff in the fridge.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Oh no! We're so sorry to hear that your new fridge is no longer working properly. We understand how disappointing and frustrating it would be not to be able to use your unit when you need to. If you could please reach out to us via private message on social media, we would be happy to help to look into this further. Kind regards. -Don@GEA
Do not purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE. Compressor and inverter failed after two years. Currently doing research and there’s a huge class action lawsuit concerning this. Already paid out of pocket for certain repairs not covered by the warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my. This is certainly not the experience we want you to have with your refrigerator. please send us a private message on any of our GE Appliances social media platforms with your full model and serial numbers, service confirmation numbers, as well as a copy of this review. We look forward to speaking with you at your earliest convenience.