Customer Ratings & Reviews

I love this fridge! I use the middle drawer for snacks. It’s the perfect level for the kids to open and get their own snack. The quick grab door for things like milk and juice is amazing. I feel it saves energy by not having to open up the big door. The full lighted back makes it easy to find what you’re looking for. No more food getting shoved to the back and hidden to spoil. I think I keep this fridge more organized just because of the functionality. Freezer is very roomy too. Best feature is the autofill water. It allows me to multi task while I’m filling my cup to walk out the door to work.

Best refrigerator I have had in a long time. I have been around a while and had 3 children to test/destroy every house hold appliance we have/had. This refrigerator has a lot of room and runs very quiet. Feature rich and looks great. Ice maker could be a larger, but works great for us. I have stuck with GE over the years because they have lasted longer with less problems. One thing I miss from the old refrigerator was the real time temperature vs the set temperature indication. Overall so far it has been great and wife loves the bottom freezer access and space.

The refrigerator is beautiful. It is working very well and is spacious and a wonderful size. I would recommend this product and store to anyone. The young lady in the store that sold us the product was very knowlegeable.

It took me awhile to pick a refrigerator & I have to say I am very happy with this purchase. I really like the brightness of the interior and the sleek appearance. Also the right door can open partially to access the bottom drawer, and the shelves on right side. This Keeps fridge nice and cool while still being able to access items. The bottom freezer is spacious, and the drawers open all the way. Love it.

Had it just a month now, but loving it. Plenty of space, nicely organized, and seems high quality. Very quiet. Love the light wall that illuminates all within. Nice looking with touches of chrome on handles. Plate under water dispenser is removable to clean water spots. Since this is a G.E. product, there should be no issues getting service if needed whereas we experienced various issues getting service for the Samsung product this replaced.

Love this refrigerator. The LED backlighting makes it easy to see everything. The extra drawer is convenient and you don't have to open the entire compartment to get a small item. The ice maker in the door makes it more roomy inside when you have large casserole dishes. The only complaint is that the ice dispenser motor is a little loud when you are getting ice cubes but the auto sensor for water dispensing is awesome.

My rating is pending a service call by GE. If the issue is resolved, I will change the rating. Pros: Shiny. Nice and heavy (didn't fall over in the truck). Magnets work on it (unlike brushed aluminum). Good lighting, lots of space to display LEGO sets I guess (definitely don't put anything perishable in it). Cons: Does not cool things (which for $3000 you think it would). The following issues will remain true even if my lemon of a refrigerator is fixed: The installation instructions are vaguer than IKEA instructions (which do not have any words). They are poorly written and encompass several models as well as previous versions, so they include unnecessary steps. The door in door is a gimmick that is questionably useful. There is no barrier between the shelves and the body of the refrigerator, so when you open the door in door you still have access to the interior of the fridge. Maybe it helps keep cold air in a little because the opening is slightly smaller, but I doubt that it is significant. The wifi and app are utterly useless. As soon as I began having the issues (outlined below) I installed the app and connected to wifi to see if there were diagnostics available. Nope. The app requires an account and then 15 minutes later I had access to the exact same features as the control panel on the door of the fridge. No "current temperature" reading, no alarm that the fridge is well above the set temperature, no indication that there may be a problem (which there absolutely was). The following is my experience with the refrigerator, which will be updated as necessary. I installed the refrigerator on the evening of 6/3/2020 and let it cool overnight. On 6/4/2020 (evening nearly 24 hours later) the ice machine had produced 2 bins full of ice and it seemed that everything was in order, so we transferred everything from the old refrigerator. When I went to dump the second bin of ice, I noticed that the ice was thawing a little bit, but figured that was due to opening and closing the door repeatedly during the transfer process. Just in case, I put a tray of water in the freezer to check overnight. On 6/5/2020 the tray in the freezer was still water, and everything in the refrigerator was thawing. I called GE and they have scheduled a service call for 2 weeks from now, so I currently have a $3000 paperweight in my kitchen.

This fridge is THE best appliance I have ever purchased. The features I love the most are the adjustable temp drawer, (I swear out luncheon meats are staying fresher for longer) the lighting in the fridge makes it effortless to spot what you need in the back and the ice/water dispenser have great features that give an extra nice touch. Plus, with our yearly membership, BestBuy delivered and installed the fridge for free, plus our Warrenty is over and above the manufacturers.

This is literally the first fridge I’ve ever researched and purchased myself. My previous ones always came with the homes I’ve purchased. I did a lot of research before making my decision and I have to say that I’m so glad I chose this fridge. The backlit wall is amazing! The door in door is one of my most used features. I love that the freezer drawer doesn’t automatically shut on me as I’m trying to reach for things (my previous 4 door fridge constantly did that and it drove me nuts). I decided not to go with the counter depth fridge so that I would have more room inside and I’m glad I did. It’s quite a beast of a fridge ( they had to remove the front door to get it in the house) but we go through a LOT of produce in our home and needed a fridge that would hold it all. Also the produce drawers are slow close! The auto fill water feature is really neat, we played with it with different sized cups just to test it and it never failed us. Don’t let the price tag turn you away. It’s worth the price!!

High quality refrigerator, very quiet and too big storage capacity. The only problem is small ice cubes space.

I’ve had my new refrigerator for a few weeks and so far it’s been great. I’m very pleased with the performance so far. This is my second GE Profile French-Door refrigerator I’ve had — the first one lasted for 14 years, and was still operating when I replaced it with this model, so if I get as many years out of this new one I’ll be thrilled with that. This new model has an additional 3 sq feet of space which is great. I love the light wall and the temperature-controlled deli/snack/meat drawer is wonderful. The freezer section is fabulous — My other freezer drawers were “packed” but with my new GE Profile, I still have plenty of room. The “in-door” icemaker is a plus, and the “metal” mechanism is a real plus, so much better and sturdier than plastic — I love the fact that it doesn’t take up a shelf in the fridge or take up room in the bottom freezer, and removal of the ice bucket is very easy. I had read some reviews prior to my purchase that said the water filter was difficult to change, but when I checked that out, I didn’t experience any problems with that. The shelves are wider, which is nice, but the one thing that would make them better is “if they slid out” (my old GE Profile offered that feature, and it really came in handy). I looked for this feature in other manufacturers and no one offers this feature — maybe GE will bring it back. I really like the “soft-close” drawers. The “door-in-door” feature on the right side of the refrigerator is okay — it wasn’t a make or break deal for me — so far, I’ve probably only utilized it a couple of times — maybe because it’s just not something I’m accustomed to, but once I’ve had the unit longer I’ll use it more. Overall, I’m very happy with my purchase, but I really wish they had offered this model in “Black Stainless”!

Glad we got the 2nd drawer model. It is worth it. The back wall lighting is great. The autofill water dispenser feature is cool too. We has a GE counter depth refrigerator, but it was just too small inside and was not able to store much. This sticks out about 5" further, but it's worth it to have the extra space.

We purchased this refrigerator to replace our 16 year old side by side. Obviously this was a giant upgrade in space, and we absolutely love it. It’s so well lit, and very easy to see everything inside, even in the drawers. The sensor water fill is a nice option too. It helps save time when filling larger containers/bottles. Love the middle flex drawer, it gives you so many options. We use for drinks and holds a ton. The Wi-Fi is nice too. When my son didn’t close the freezer all the way it sent me a text to tell me the drawer wasn’t closed. I thought that was pretty cool, and helpful. The refrigerator is larger than our old one, and we did have to alter our older kitchen cabinets to allow it to fit, but it was definitely worth it. So far we couldn’t be happier.

Wow! My wife and I LOVE this refrigerator. This thing is super quiet (we can barely hear it standing right next to it) and it is very roomy! It has an extremely high quality look and feel. We really like the snack drawer below the french doors. We keep things like sliced cheeses, yogurts, etc. in there. The ice maker works great and I like the size and shape of the ice cubes it produces. The BestBuy installers did a great job installing it and cleaning up after themselves. So far everything works exactly as designed, no problems whatsoever. I did read some bad reviews of this model here, but we have not experienced any of the issues described by others. I have seen this before. Sometimes manufacturers have production issues with early units, but those issues eventually all get ironed out by their Quality Assurance (QA) people. BestBuy had it in stock and gave us a great price. Overall we are quite impressed and very happy...

This fridge in 3 words: SPACIOUS. CUSTOMIZABLE. APPEALING. There are so many pros that were an upgrade from our last fridge! 1. the depth of the fridge adds so much storage space. 2.The drawers with customizable adjustments to fit your storage is so useful. We are now able to keep our fridge more organized with a meat section, frozen packaged foods, fresh fruits, veggies, etc. The snack/ wine drawer is perfect. I love that you can customize the temperatures to each section. 3. The finger print resistant door is a plus! Also the LED from the back of the fridge lights up everything in the fridge well. The fridge is pricey but 2 weeks in and my whole family really enjoys the fridge.

Had a great experience with the delivery. Perfect fit in our space and like the freezer on the bottom. Previously had a 20 year old GE Profile that has a new home in the garage.

This thing has every feature we wanted and a few we didn't care about that ended up being some of our favorite things. Really good stuff: The LED back-light makes the choirs of heaven sing every time the door opens The door in door wasn't on our checklist but with the swivel bin it is the best thing we didn't know we needed Things that prevented this from being perfect: The snack drawer and freezer hit temps perfectly but the fridge runs hot, it struggled to keep temperature below 40F even when set to the lowest temp setting, 34F I beleive... until I found in the app a setting for "turbo cool" that seems to not be accessible any other way than via the App and since I have engaged that setting it has been holding temp just fine Magnets have scratched the "stainless steel" finish after just a month The ice machine leaves water drips after dispensing ice Besides some very minor inconveniences this is as close to ideal as any refrigerator we had looked at, 2 or 3 minor tweaks and this thing would be perfect

Replaced an LG 4 door with this model of GE. Love the sensor water dispenser. Ice dispenses a little wild and misses the glass occasionally. Open door alarm goes off once in awhile even though the doors are closed. Opening and closing the left door solves the issue. Keeps food cold and fresh. The wall of lights gives great view of the interior. Would recommend this model.

I love this refrigerator. It has plenty of room & lots of smaller compartments for bottles & such; a shelf in the freezer to organize & it is silent. It’s very pretty. Needs a small adjustment of the doors, which are off a bit, very pleased with this purchase & highly recommend.

Great features and large capacity. We like the auto fill water dispenser and cold temp control of drawer above the freezer. The door in a door is most convenient especially with swing out shelf.