Customer Ratings & Reviews

This GE Profile portable air conditioner is loaded with features and powerful. I would give it 4.5 stars if that was possible. So I rounded up to 5 stars because it is better than 4 stars. The thing that matters most with an air conditioner is how well it cools - and this one is a champ! I use it to cool a 2.5 car attached garage that is also used as a workshop. The garage is about 500 square feet which is technically slightly larger than a 10,000 BTU unit is supposed to cool. But just a little bit, I didn't want to buy a 12,000 BTU unit. The garage is more or less insulated. We recently had several 95-degree days in a row and this unit managed to keep the garage temperature at 75 degrees and eliminated the humidity, which made it very comfortable. It did run almost continuously but it did a far better job than I ever dreamed it would. So, I give its performance the highest possible rating. Setup was easy. The unit is large and comes with a bewildering number of pieces. But - the pieces are a wide variety of fillers and panels to use to fit the intake/exhaust tubes into your window opening. Installation was the easiest I've ever done for a window or portable AC unit. My window is a 31" wide double-hung and the basic panel was perfectly sized and took 10 seconds to fit into my window and connect the hoses. Plug it in and turn it on. Out batteries in the remote and you are set. This unit is very convenient, and if you already have any "smart" GE appliances you can use the same app on your phone to control them all. The remote control has a nice display and sensible buttons and works great. The GE "SmartHQ" phone app works fine. It took me a few minutes to figure out how to connect the AC to the app and the instructions say to press the wifi button on the unit but doesn't show you where that is. Well, it is a shared button on the right hand side of the control panel that you have to press for a few seconds and then everything works as expected. I like being able to contrrol the temperature from anywhere. The reason I would take off 1/2 star is because since this is a portable unit it collects condensate in an internal storage reservoir. A window AC unit drains the condensate outside. The problem is that the tank on this unit is not removeable, and it has to be drained by removing a screw-on drain plug. That's all simple enough. BUT - the drain plug is about 1/2 inch off the floor so there is no way to put any kind of catch basin or bucket under it to drain into. I'm still trying to figure out how to best accomplish this. Luckily it takes weeks to fill up the tank so I shouldn't have to do this often. Overall, I really like this air conditioner. It cools well, is easy to install, and is very convenient to operate.

Great value works as advertised very quiet for a floor model

It didn't get cold and when tried the heat, that didn't work either. We took it back for different unit. Wasnt anyones fault though.

This thing moves a lot of air! We set it up in our master bedroom and it cools the place right down! That room and its bathroom are on the west side of the house and the temps have been over 100 lately, so this has been a welcome help to our regular cooling. Our house is cooled by an evaporative cooler that does a decent job when the temps aren't too high and the humidity is low. Lately, the humidity was pretty high, making the house feels very sticky. With this thing installed, we are able to cool just that part of the house down and sleep comfortably. It is so quiet that we really don't notice it since our door is closed to the regular noise of the swamp cooler. Setup is very easy, although we did have to put it up on a small table because our old house has higher than normal window sills, so the hoses wouldn't quite reach from the floor. The mounting plate has all sorts of pieces, so it fits a wide range of window sizes and orientations. Having two hoses seems to help it cool better than our old one we had a few years ago but that may just be because of this one being a bit larger capacity. It has a lot of settings that allow us to get comfortable quickly and the quiet mode is actually quiet! We live near a freeway, so having it quiet really helps! We set up the smart feature also, but tend to use it only by the controls on the unit itself since it is right there. With even higher temps coming next week, we may need to set it up to come on before we get home so we have a comfy place to come home to.

Just to get it to run you have to power it on and off several times. Ehen the compressor kicks on and during operation it loudly shakes the room and even part of the house.... The vibration is absolutely crazy. I think we wasted 600 dollars. At least it cools once it finally turns on

The dual hose design is pretty cumbersome to install vertically. The unit does not cool the room very well

I’ve had previous portable AC units before to cool down my roughly 200 square foot room. I have central air conditioning but I feel like I need a portable ac unit to really make my room as cool as I need for good sleep. However this AC unit was not way over priced, I also feel like it doesn’t make any difference in the temperature of my room. I am so disappointed that I bought this unit instead of another brand that had worked so much better at a much better price.

It works well, cooled my entire apartment but is too loud. Something inside causing vibrations and loud rattles.

I wanted to like this unit and use in the bedroom above our garage, however it is extremely loud when it comes on, vibrates badly (can be heard shaking several rooms away) and just couldn’t keep the room cool in 95* days. Will be returning the unit and sticking with a window a/c.

Worked great but only lasted 3 months and ge warranty made me buy another and have to send a receipt for reimbursement will see how it goes with that

This ac was reccomended by an associate at my local bb and since getting it it turns off randomly throughout the day. I bought it to keep cool at night and it shuts off at random times during the night. Tried changing settings and everything and still doesnt work

Terrible purchase its 4 months old and it's leaking terribly ! Don't buy this item its poor quality !!!

Poor poor poor. Had since May and broke down id never recommend to anyone

Is not what I expected. Room is still too warm. And machine is too loud to top it off.

Item did not work. Plugged in stays on for 15 seconds and then shuts down

I've always had a room in my house that just won't get cool. No matter what I do, there is always a considerable temperature difference in this room and the rest of the house. I've been looking for a while to find an easy solution that truly solves this problem. This AC unit seems to have done the trick. It has worked great to cool a relatively large playroom on my second story. The unit itself functions really well. It is easy to set up and operate. It comes with all of the pieces needed to connect the unit to a window and seal in the vents so that you don't lose much AC through the window. All you have to do is connect the vent to a window and plug it in, setup is that easy. The unit has a built in thermostat that allows you to set the temp and forget. the unit cools a room quickly and does so in a relatively quit way. I haven't noticed a ton of noise from the unit. Overall, I'm really impressed with this portable AC units ability to cool a room quickly. The only downside is the amount of room it takes up. It is pretty large and given how the vent attaches the window it does not sit flush with the wall. If you are able to live with that, this will do a good job keeping you cool.

We only need AC in our place and our area of the world for a limited period during hotter months here, thankfully, so we do not have central air in our area. This means we need to use portable AC units. These floor based widow units are better for our needs than the "window shakers". Our last unit worked well from a cooling standpoint, once you got used to the noise. It was pretty loud, but turned into that sleep noise eventually. This GE Profile is sooooo quiet!! When this is running it is almost quiet enough versus our previous unit that I had to check multiple times that it was on, I'm not making that up. There is a sound it does make that I really didn't hear until my wife decided it bothered her. Once she pointed it out, I heard it, slight dripping water sound and a squeak or something that really isn't that noticeable. It cools better and more efficiently than our previous unit. Programmable settings, remote and phone app are also nice, conveniences this unit offers over our previous one. We are overall quite happy with this purchase to replace the jet engine like noisy unit we replaced!

We just bought a home and it does not have an air conditioner in the house so getting this came at the perfect time. The downstairs rooms stay nice and cool but the upstairs rooms stay nice and toasty. I wanted to only cool down two rooms and this made it easy to keep everything nice and cool. Moving the unit itself is easy and thankfully this has wheels on it. The unit overall is quite heavy but the wheels really help me move it around with ease. Setup: Setup took around 7 minutes and was easy with the tools that I already had around the house. Having the app is helpful as well and it is nice to precool the room if I am out and about outside of the house. Noise/Vibration: There seems to be a bit of noise and vibration from the unit itself but isn’t anything that is too noisy at all. I would compare it to an older box fan or something along those lines. I have the unit set on a carpet so maybe that helps a little bit. Drain Plug: I like that there is an easy to access drain plug and so far I have not had to use it yet. It seems easy enough to use and I like that there is a warning indicator on the unit for when you do have to drain the unit. Overall I would recommend this unit for anybody looking to cool down a living room or bedrooms. This unit would be perfect. One thing to note as well is when I first turned on the unit there was a metal clanking sound and sounds like a piece is in there somewhere but I haven’t heard the noise since.

I think one of my favorite things about this is that you can control it while you are away. I can leave for work and if it is a nice hot day, I can then use the app and turn this on and by the time I get home have my room nice and cool. Same if just out and about. You don't have to leave your AC on, just turn it on when you are ready. This also seems to cool my room a bit faster than my other Unit. I believe that could be due to having the 2 hoses. Even if I left my room door open, my room still feels cool when I get home. I live in an apt. and have the master bedroom. It is maybe just a little bigger then 2 king size beds. I also like that they still provided a remote control. I find this sometimes easier to use to turn it on and off when in bed instead of having to use phone and unlock my phone and then open the app up. If I am wanting to do more than just turn ac on, than the app is great to use. Like if you want to set timers up. With summertime, I get home around the same time so I can set this Mon-Fri to turn on 15 min. before I get home and then if I happen to work on my day off, I can then go in and manually turn it on when I am heading home. the 2 hoses are nice, but it was a tad bit harder to set it up in the window. But was still fairly easy to do. Overall, I am well please with this ac unit, and I recommend getting.

The GE Profile 450 Sq. Ft. 10,000 BTU Smart Portable Air Conditioner is a great unit for cooling any small to medium size room. It comes with Inverter Technology for Energy Savings. The unit comes well packaged in a box that was shipped to my home with no issues. However, the box is extremely heavy due to the weight of the air container and the other contents inside of the box. The unit comes with 2 hoses that come out the back of the unit and to be vented outside. One hose pushes heat from the air container outside while the other hose brings in fresh air from outside instead of recirculating the same air inside of the room its in. The air conditioner can be paired with the GE app, which allows you to control the unit from your smart phone or device. The air conditioner does a great job cooling the room it’s in. I have a room that’s not getting as much air as the other rooms in the house, and it tends to get a bit warm during very hot summer days. Having this unit in the room to help cool it off was definitely much cheaper than what a Heating & Air company quoted me to get adequate air to that room. The air conditioner runs quiet and does a great job cooling. So far I’m happy with it.