Customer Ratings & Reviews

Absolutely love this AC unit. Has so many features that other units don’t. My favorites are it’s Wi-Fi connectivity and mobile app.

I like so much, and my room look very beautiful, i can use my cell for manager my Ac

not happy with purchase. first unit was damaged. returned to store. when replacement was delivered , it was same unit in different box.

WIFI Trick at end of review.. We have small side sliding windows in the living room where we watch TV and write etc. We have a large noisy rolling AC in the attached dining room. But it at full power can't cool the large common area. So I read up on this and gave it a try. The quiet mode is very quite, can't hear it with the TV running. This with the AC in the dining area creates a nice layer of cool you can feel as you come down the stairs on a warm day. It will take two people or someone who lifts 50+ all the time. It needs 10 inches below the window. Wifi, (Trick to get it working at end of review) Wifi gives you some features like it can based on your phone location adjust the units temp or turn it on off when you are out of the house. App mentions schedule, but I could not find that in the app. You can do it with Alex etc. The App and Alexa don't know all the features, so there is no mention of Quiet or Eco mode. But you can set the temp and basic modes and fan speed. WIFI trick for some units. Wifi trick. If the app instructions don't work for you. The app does not have the right instructions to do this for some units. GW Support was very helpful. If you get a unit with no WiFi sticker it works with Bluetooth on your phone to connect. But getting the Wifi Light flashing needs a trick. Open the App and start the process to add the AC. When it tells you to press the Wi-Fi until the light flashes, and that doesn't work, do this instead. >>Unplug the unit for 30-60 seconds. >>When you plug it in, immediately start tapping the Wi-Fi button rapidly until the light starts flashing. One press or a long press will usually fail. There is a very short time when the press has to happen and the tapping helps you get that moment. >> Then tap the "Light is blinking" button on the app and follow the rest of the instructions.

We installed this as a second air conditioner in our RV in case the rooftop one dies. (We are living in ours full time now). Plus it'll help cool us down when we hit the triple digits again lol. We did not have a double hung window so we had to modify. We are impressed with the unit. It is extremely quiet and cold! We haven't tried the Wi-Fi or any of that crap. It's only been installed 2 days now so hopefully it lasts a while.. installation wasn't terrible. Free delivery was the next day. I only had to yell at my wife once (kidding), If you can't lift 70 lbs then you better fix your diet, get off your butt and start training!

Best little Air Conditioner. Very heavy but I love I get the light from the window and how quiet it is. Pretty easy to set up the app once you use the QR code for the warranty, it brings you right to the app from there.

My sister in-law bought this air conditioner and said it's the best one she's ever had. So, I decided to check it out. I went to Best Buy after comparing prices with local competitors (and Amazon). Made the purchase, brought it home and installed it in my bedroom window. After several days of use, I can honestly say my sister in-law was spot on! This is the quietest, coolest air conditioner I have ever used. It's a bit heavy so having two people to hang it in the window would be helpful. And be sure to allow for clearance on either side of the windowsill.

I’ve had this air conditioner for about a month now and it is hands down the best window air conditioner I’ve ever owned, so much so I bought a second one. The installation is much easier than standard window units, and I can still see out the window. The unit cools very well for its size. Features are pretty standard. This thing is QUIET! It’s hard to express how much less noise this makes compared to other window AC units. At the highest fan and cool settings, it’s only about as loud as the “fan only” setting of my old AC.

Got this to replace my floor unit. Which I use for hot 2nd story bedroom of over 500sf 1. noise, this thing is quiet !. 2. power, does not use a lot of power 3. It cools room and more with little to no effort. 4. App and auto settings are great. 5. install was super easy. Over all would recommend this unit. So I live in Texas which is on the regular over 100 daily. My room is over 500sf 2nd floor and gets direct sun for 90% of the day. so it tends to be more on the warm side. I am a Combat , and I sleep real hot. I spent a lot of time and money making a noise and light sensitive room where I can relax enough to sleep. this guy does the trick.. Although you can still hear the compressor kick in at times, its no where near the other countless units I have tried. It not only helped the room keep at a good temp, it actually takes some of the stress off house unit and we have seen a decrease in electric bill. I don't write many reviews unless something is worth it. This is worth it. easy install, quiet and the app is actually pretty good..I have it set on a time and pre sets..By the time I am ready for bed, room is good to go!.. Combat Infantry Vet approved. LOL

I've "suffered" for nearly ten years with a standard 8000-ish BTU window unit. I even had installed an aftermarket soft-start capacitor so it would make it quieter. It was fine, but it was time for an upgrade. I knew about the other brand (starts with Mid) and how the window closed down around the unit, but I saw GE had one and it closed the opposite way and I was sold. First thing to get out of the way. You can read reviews and you can watch all the videos you want. None of it will do justice just how quiet this thing really is. It's not just having the compressor outside the window, they really went all out to make this thing quiet. It does have a soft start option built in, this means when the compressor kicks in, you don't get that loud, annoying "thunk" like your standard window units. Anyone who has worked with small engines knows how noisy even standard high end motors can be and how quiet a high end Honda motor can be. This is much like that. I ran it today, it was sunny and 70 with a 30mph wind (we're turning into Chicago apparently). My room faces the sun and it's the middle room on the front, so even on cooler days with the sun out, my room can hit nearly 80 degrees. It cooled the room down in about ten minutes and kept cooling all night... then the temp dropped to 45 (because, Michigan) and I had to turn it off. I won't really know how well it works until summer, but so far I like it. Installation is... well, it's installed. The instructions are about as bad as you can get. Yes, they say what all the parts are and what to do with them, but it's not laid out very well and by the end of it, I sort of made my own way and it worked out fine. I was able to close my window and have it sealed off, so that's what's important. One thing that really bugged me was it developed a rattle and it was driving me crazy trying to find out where it was. Somehow, after installation, the metal plate just under the window was making contact with the inside bit that makes up the extension portion of the unit. This was solved with just a small bit of foam to make it quiet. I'm not going to knock a star for that, maybe your installation will be better. Overall, I'm happy with it and I hope it lasts.

The design of this unit is exactly what I wanted. It enables me to see out of the better part of the window and sits below the window sill. It’s very quiet and cools the room extremely well. I’ve been using this for over a month and I will be purchasing another one. One of the best features is there is NO flimsy plastic curtains on each side like a regular window unit. Since the opening on each side is so small, GE provides stiff foam insulation board that gives a much better seal and so, so much better and clean look. Goodbye flimsy plastic side curtains.

I bought this unit for my rec room/TV room, which isn’t adequately cooled by the central air conditioning system. My install was more complicated than most, because I cut a hole in my exterior wall and put it through that hole, instead of using a window. Because I have slider windows. it runs quietly, and cools the room really well. I don’t run it all the time, just when we’re going to be watching TV, and it cools the room quickly. I even pulled some of the air down the hall and into my sons room as well. I have only had it install about a month, but so far I’m very happy with it I don’t use the app on my phone, I just walk over to it or use the remote control. I love that the bracket is integrated with the unit so you don’t have to go buy another part. It is heavy, so bring a friend!

Easy to install with some prior planning. Unit is quiet from the inside and keeps up with good cold air. The Eco setting and wifi controls are nice. This unit does have a "slinger ring" around the fan to throw water against the condenser coils, making the unit quite noisy on the outside. Just be aware of this if your neighbors are close.

For me this is a five star review. My 20 year old central air system went in June and I needed relief FAST. Estimates I received to replace were in the $5K and $6K area at minimum - I purchased two GE Profile units and my house is FREEZING. They are efficient, as I already got my electric bill for July and it was less than it would have been, and that's running two units pretty much 24/7 - They installed VERY easily with good instructions. I have one upstairs and one downstairs. And my house is not small - it's in the 2000 SQ ft area - The two units run quiet and cool both levels. Five Stars.

This GE Profile window AC is perfect for our bedroom. It cools the room quickly and runs much quieter than other units I’ve had. The remote and app control are super convenient, especially at night. I love the sleek designit doesn’t look bulky in the window. Great performance and very easy to install. Definitely worth it for a peaceful, cool sleep.

I’ve been using this AC unit during some really hot weather, and overall I’m very happy with it. It is much quieter than most window AC units I’ve used before, which makes a big difference, especially at night. On a hot humid day my room was hot and humid but I switched the settings from “Cool” to the “Dry” and the performance actually improved. The air felt more comfortable, and the unit seemed to run more efficiently. If you’re looking for a reliable, quiet AC that works well in the heat and gives you flexible settings, this one’s a solid choice.

Overall it works very well - VERY quiet in the "quiet mode" and cools quickly. That said, this unit is VERY heavy (85 lbs) and is a TWO person job to install. This is NOT your typical window AC install! Plan on a few hours (yes) to install and get set up. Be careful of any exterior window trim, siding, etc - anything that can bend or get caught as the rear screw supports can get caught easily on trim (J channel, etc). THE REMOTE - is printed with silver printing, very hard to see in dim light. The WiFi also takes patience to set up, but once set up works great with the app.

Works great. I used it on med and it kept my room very cool that I had to use a comforter. Also, the install was very easy. It’s very heavy, so it’s a two person job.

I love this low profile ac unit. It is much quieter than my previous old school window unit. Due to size it does take two people to lift to install, but it was still the quickest easy to do install process. Also, shout out to the Oxford, AL store for making my curbside order go smooth and quick. I was in and out in less than 10 minutes and everyone was super nice. I haven’t used all features yet but this unit has my bedroom ice cold in less than 5 minutes. Worth every penny. I will be buying more.

Positives: extremely quiet, air is cold, and I really appreciate having my window not being blocked, allowing for daylight. Negatives: the vents can only be pointed in 2 positions upward, not left or right. This is a huge problem and not mentioned anywhere in the product description! We have the unit installed at one end of the room and have a fan and cardboard on top to direct the air to the left, where we sit in the kitchen. Not ideal and definitely would have been a deal breaker if I had known prior to ordering online. Other negatives: display is not backlit, you need to turn a light on at night to navigate the controls. The app is sub-par, does not offer all the options that are on the control panel; emailed support when I realized I couldn't put the unit in sleep mode remotely. They replied to ask which model I had and I haven't heard anything from them since replying to them weeks ago. I'd give it fewer stars if it weren't so quiet and styled so I have my window view. I would not recommend or buy it again. I would like to exchange it for the next size up if the vents were left/right directional but there's only a 2 week return window. I feel that this product is not worth the price paid.