Customer Ratings & Reviews
- Model:
- XPIO23BCBT
- SKU:
- 6465026
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate its compact size and sleek design, while some find the noise level and the need for frequent cleaning to be drawbacks. The water tank's design also received mixed reviews, with some users finding it inconvenient to refill. Although the WiFi functionality is a plus for some, concerns about reliability were also raised by several customers.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a few weeks but Seems to work great. Would recommend.
I would recommend this to a friendLove this thing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love good ice, then this is definitely the ice machine you need.
I would recommend this to a friendLove 10/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Pro tip never add the side tank it’s what causes internal mold
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
Perfect Ice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine...the nugget cubes are just right, and it produces enough to take care of my family's needs.
I would recommend this to a friendWife loves it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife. She loves it this machine and uses it everyday.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so pleased to know that you are a great husband! "Happy wife, Happy life" is what they say. This truly is a great Ice Maker that provides you with that "Good Ice" that everyone is always talking about. We love it and are so happy you and your wife do too. If you have any questions about any of your GE Appliances, please let us know. We are always happy to help! Joyce@GEA
- Pros mentioned:Ice quality
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Family loves it! We bought another brand at first, and as soon as we put water in it, it started leaking. Decided to buy a better brand and put more money into it as my family really wanted one of these type of machines. It was a great decision.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thanks for taking the time to review your ice maker. We're so pleased to hear that you and your family love this machine! It's certainly great at keeping up with high demand. Thank you for trusting the GE Appliances brand. Have a fantastic day! Mike@GEA
Investment well spent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my investment. A close friend owns one and I loved it...figured it was time for me to purchase for my own home.
I would recommend this to a friendlove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, wish there was a pause button, it makes ice everytime i scoop
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we appreciate your review! It’s great to learn that you are loving your new Opal Ice Maker and that it is making plenty of delicious nugget ice. Unfortunately, there is not a pause button. However, using the Opal's Connected feature, you can schedule when the Opal comes On and goes Off using the iOS or Android GE Profile Opal app. When the schedule is enabled, Opal will check to see if it should be On or Off once every hour, at the top of the hour. We hope this helps and please feel free to reach out anytime if you have any questions, as we’re happy to help. Have a wonderful day! Lauren@GEA
LOVE IT!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT DOES EXACTLY WHAT I SAYS IT DOES. MAKES "SONIC" ICE. NEVER A PROBLEM . HIGHLY RECCOMEND FOR EVERYONE.
I would recommend this to a friendConsistently working day and night!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy is quiet, efficient and consistent.
I would recommend this to a friend- Cons mentioned:Noise level
Get the insurance!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a mothers day present. Has made awful noises since we've had it and recently started making an extremely loud buzzing noise. Now when you put water in the tray it just leaks through the cracks and bolt holes of the machine. Was nice when it did work, but if you're buying be sure to buy the insurance on it. Glad I did since I'll be returning it less than a month after purchasing it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear you've had this experience. We will share your feedback with our engineering and design teams. We have some great information on our site if you'd like to check it out before you return it. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
1 Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ours worked for just under a year and then started to make snow cone consistency ice. Seems like this problem is uncommon but while it worked, it was nice
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For help with this issue, please follow the suggestions in the support article on the GE Appliances website titled: "Opal Ice Maker - Ice is Slush". If this information doesn’t prove helpful, we recommend contacting Opal Support at: 1-866-907-6718, M-F 8-8 EST.
Best ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice is the best! I use the same distilled water and it just makes drinksntaste better and get cold faster.
I would recommend this to a friendNice Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bluetooth. Turn it on when leaving work and fresh ice when i get home
I would recommend this to a friendVery Nice Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice machine. Fast good ice. Works great especially if you use clean filtered water.
I would recommend this to a friendIce machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg! My family and I love this ice machine. The best purchase ever
I would recommend this to a friendBest I’ve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great very satisfied, very quiet easy to assemble looks great on my counter
I would recommend this to a friend- Pros mentioned:Ice qualityCons mentioned:Reliability
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke before 3 months. Perfect ice when it does work
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your Opal isn't working as intended. Please reach out to Opal support on our website online or by calling 1-866-907-6718, as they are best equipped to assist.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and value for the money. Would recommend to everyone.
I would recommend this to a friendOn a whim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for family on a whim. So glad I did, worth every penny
I would recommend this to a friend