Customer Ratings & Reviews

The ultimate home bar (or kitchen for that matter) is not complete without the best ice and I myself, am absolutely an ice snob. My favorite ice for on the rocks, is a copper press ice ball. However, this method is not practical for everyday use, or for a simple soda or mixed drink. Now, when I think about restaurant ice, my favorite is absolutely the ice you get a sonic. The small chips, that provide a fantastic sipping experience. And when I think ice at home, I think about those half crescent, freezer made ice that ends up clumping together in the freezer holder, blocking further ice production, and one day you just don’t have immediate ice. The (fabulous) solution – The Opal 2.0. The ice produced by the Opal 2.0 is the “nugget” ice. Having this ice at home, is an absolute luxury. The surface area ratio is ideal for drink cooling, and the presentation is superb. Having the right ice, can impress guests or just help make for a happier drink experience. I know I sound silly, but if you care about ice… this is it. AND for those ice crunchers out there, the nugget ice is an ideal size for a simple crunch or two! Ice production is simple. There is a water fill-line. Fill the water to the line, power, and ice begins making. Within 20 minutes of starting up the ice maker, there was a decent pile of ice forming (however, this was not the true nugget ice more like ice shaving attempts at the maker starting up). Within an hour, the original shavings had melted away and nugget ice was flowing. Within either 3-4 hours (not entirely sure, stopped counting) and one drink with nugget ice later. The bucket area had filled up. Corresponding time wise to the advertised 24lb in 24hrs -- producing approximately 1lb of nugget ice an hour. The ice container is smaller than I imaged; however, after scooping a cup of ice, the 3lb sized container is not limiting (a matching scoop is included). The largest caveat once you get using the ice is that water needs to be added. To add water, the ice container is to be removed and water added to the designated fill line (there are two fill lines, one for when empty and the other for when ice is present). I do not find where water refilling is tedious during normal use. If having a few people over for drinks, I’m sure it would be more frequent. Overall, I have found no inconvenience in the refilling process. There is a cleaning protocol (suggested before initial use and once a week). This protocol is slightly tedious, but well worth keeping a clean product. It calls for 5 cups water 1 tbps bleach. I first thought of this as quite aggressive, but the bleach is well diluted and helps to keep the machine clean. There is a specific cleaning cycle that may be activated and once complete, the ice maker is drained. Then, using just water, anywhere from 3 to however many further cleaning cycles occur. This adequately flushes out any residue, ensuring a well cleaned and rinsed maker. A quick note, is that the Opal 2.0 is equipped with WiFi capabilities. I actually have not utilized this feature yet being out of storage on my phone for new apps (or a software update – whoops). Supposedly you can control the icemaker and check status from the application; hopefully I’ll get my act together in the future to utilize this. Even though, absolutely not necessary. Also, if you are someone who the thought of refilling water is detrimental. There is another model of the Opal 2.0 with a water tank, reducing the frequency of water refills. This particular model, comes with the tubing necessary to add the water tank; however, it does not come with one and I did not see on the GE or BestBuy website where a specific water tank for the Opal 2.0 can be purchased separately at this time. There is a water tank available for the first version of the Opal, maybe that is the same tank, but just be aware that there are two versions of this icemaker (along with two color options). One with a tank and one without – and this is the one without. I will admit, a lower profile is achieved without a tank that would not be achievable with. All in all, this is an elegance item. If creating an at home bar experience, wanting to pamper oneself, or enabling countertop ice the Opal 2.0 will facilitate the ice dream drinks are made of. Once again, I know it is comical to go on and on about ice, but when you have a wife who doesn’t do drinks without having ice (or just love a nice piece of nugget ice) – this is the one.

I love this ice machine so much. It has made my whole family really happy.

Have it for a month now. Performs as expected. Very little noise at all!

Love the way they’ve condensed the water to inside the cooler.

Works great love the small ice chuck's and easy setup

I love this ice maker! It makes the “good ice” pretty quickly and it is great to have on hand! I was on the fence for a while about buying it but I am So glad I decided to make this purchase.

Works really well. Worth the price if you want a counter top ice maker

Very nice compact ice maker. Nice for drinks and icing sore muscles.

We love “Opal”!! Best ice nuggets to crunch on while watching TV!!

Love it! This is the best ice and I’m happy to have it at home.

I had been eying this ice maker since its initial release so when it went on sale for the holidays, I couldn't resist! I have been using it multiple times a day since I purchased it!

Great product!!! My wife and I love the Sonic style ice!!

I’ve had this for almost a year, and at about 9 months I started having issues with it. Apparently a VERY common issue where the ice maker says to add water but it’s full of water. Resulting in me having to “prime it” every day by sticking my finger over the suction hole until I get suction back. Due to this my water is consistently dirty bc I have to stick my whole hand in it every day. Sometimes this doesn’t even fix it. I am currently in the process of trying to use my warranty but GE wants to send me a refurbished one which will probably have the same issues based on how many people have this issue. Do not buy this!! Try a different brand.

GREAT product and super fast delivery, A++++++++++

Love it makes great small cubes, maintains cold...

Love using this ice machine. I only wish it kept the ice froze, but it’s constantly makes fresh ice. Clean it once a week if you don’t use the ice a lot.

I have had 3 replacements from the manufacturer and they all are terrible. The unit makes a loud whining noise within 2-3 days of setting up and you have to turn it off to stop it. The model has to be defective overall. I can't find one that actually works.

Had it for less then two days and it’s stopped working makes a loud noise like its struggling cleaned it had it clean it self and starts to make the noise right away idk what’s wrong with it but for $500+ dollars I’m not happy.

i gave one star because after 7 months it stopped producing ice. connecting to the built-in wifi was difficult at first time. i did like how fast this ice maker will produce ice in short time

Absolutely love this!! Best crunchy ice ever! No more going to fast food restaurants to get crunchy ice