Customer Ratings & Reviews

Excellent machine no issues great ice. It has its own app and you can schedule machine to turn on and off

This is the best ice maker I have found. It produces a lot of ice in a short amount of time. It is not loud, and the soft nugget ice is amazing. I purchased of entertaining, but I use this everyday, instead of my ice dispenser in the refigerator door, because the ice is so good.

I always try to leave a positive review. The Opal 2.0 makes absolutely the best ice for ice eating and drinks. However it also has a history of being noisy and has quit working all together after 4 months. Customer support is not the greatest, called after a month to find out if the noise was normal and all they said was do a clean cycle.

Love this machine. Nice ice, easy to set up and is portable if needed.

We love this ice machine! It’s easy to use and perfect little nugget ice!

Design fits well on kitchen counter. The ice is great and makes quickly.

Cool machine makes the good ice. Completely overpriced (if doesn't hold a lot of ice or water, they should include the side tank for this price) and it makes an awful cat squeeling like sound occasionally

We love our portable ice maker. It keeps us from having to run to a gas station when we want a nice cold drink. It keeps us in ice when we are entertaining at our home. We would highly recommended it to others.

Great by BestBuy, Terrible service by GE,this is my second exchanged and machine starting with the loud noise again just before the end of the warranty.Based on engineering documentation, the Opal unit is performing as designed, therefore, this would not be considered a manufacturer's defect. We have created a case # and documented your concern regarding the noise. If in the future your unit experience sounds or noises not deemed normal, we will review your documentation and escalate for alternative resolutions. Please see below regarding normal sounds and noises. This is what i got from them. The following describes the sounds or noises that are normal and what may be creating them. WHIR - When Opal is first turned on, you may notice the condenser fan spinning. BUZZ - When the water pump first turns on, it may be dry and slightly noisy. Once it is filled with water the noise reduces significantly. RATTLE - A rattling noise may be produced from the flow of the refrigerant. This noise should reduce significantly once the refrigerant system has stabilized. GURGLE - When the refrigerant system shuts off, there may be a brief gurgle as the refrigerant stops flowing. HUM - The compressor is a motor. It produces a low tone humming sound while it is running. CHUGGING - When the unit first starts up, the gear motor can make a chugging noise. This noise should be considerably reduced after 15 to 20 minutes, once the Opal starts making ice. CLICK - As nugget ice is produced it drops into the ice drawer. The first nuggets produced make the loudest sound as they fall directly onto the bottom of the ice bin. As the bin fills, this noise reduces significantly. SQUEAK - When Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and may take 10 to 45 minutes. PUMPING WATER - At the start of ice making, Opal will flush the system with water for approximately 5 minutes. You may see or hear water running during this process. This is normal. If your Opal seems loud during this process, it may need more water. This is normal functionality of the icemaker. Although the noise is not expected to be eliminated altogether, as an attempt to keep it at a minimal, we suggest that you attempt to descale the icemaker by using warm, distilled vinegar. Please visit geappliances.com to find detailed instructions on how to properly perform the descaling process.

We were delighted with this ice maker. Definitely needs the external water tank — can go several days without refilling. Depending on the room temperature you can make a bucket of ice in about an hour, turn off the ice maker and have the ice available for about 8 hours before it melts entirely. Or you can keep the ice maker active and it will replenish ice as you use it. Really nice. The mobile app is a joke though and unnecessary.

Love it love it love it saves me money because now I don’t have to go to sonic for their ice. I kept having to pay money for people to fix the icemaker on my refrigerator so this was the next best option and love it. I had one of the other type of icemakers that didn’t make the sonic type ice and it was OK but I love this.

Love this ice maker. I read other reviews before purchasing that said it was loud when making the ice. I found that it’s really not that loud. I hardly hear it when it’s making ice. This is a great machine

makes the good ice and is easy to use and very stylish. I love it.

I love my ice maker. It is quiet, makes ice like it is supposed to do and reminds me when to add water. The ice is wonderful. I had one before and it quit working so I definitely decided to get another one.

I’ve had my eyes on one of these for a while and finally pulled the trigger. I’m not going to lie I’m glad I did. The ice is great and always ready when I want it. The price was a factor in me finally making the purchase which is why I only gave 4 stars but if you manage to find the right deal, I say don’t hesitate.

Makes the best ice ever! Love how convenient it is and easy set up.

Was hesitent at first given it was more expensive than other brands but I honestly think its worth the price tag. It operates seamlessly and produces quality little ice nuggets that make your drink SOoOO much better!

We love the ice produced by this icemaker and its ability to keep up!

Quality ice and made very quickly. It does not keep the ice frozen in the container so the ice will slowly melt and drain into your water reservoir to make fresh ice. Pricey but no regrets.

For what it is, it does a great job. The ice falls fast. Measure the distance between your counter and cabinets. We were about 1/8" too short to put it on our counter which was a bummer. I would be surprised if cheaper versions weren't just as good though.