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Customer reviews

Rating 4.4 out of 5 stars with 486 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate its compact size and sleek design, while some find the noise level and the need for frequent cleaning to be drawbacks. The water tank's design also received mixed reviews, with some users finding it inconvenient to refill. Although the WiFi functionality is a plus for some, concerns about reliability were also raised by several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 486 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not the best and very pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice fast but within 3 weeks the machine started to make loud squeaking sounds and leaked. We took it back to Best Buy and they did nothing to remedy the situation

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price, Water tank

    Rated 4 out of 5 stars

    So easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a gift for my husband and he loves it. Ill be honest, I didn’t much care for buying this thing do to the price tag, I definitely use it more than i thought i would but I can’t say its truly worth its price. Its much smaller than i thought it would be, i tried saving a few dollars by buying the one without the side tank but i feel like i spend all day pouring water in the the small tank thats built in. If you’re anything like my husband who HAS to have ice in ALL of his drinks i would suggest to buy the side tank one.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      Thanks for sharing your review with us. We're pleased to hear your husband loves this gift! This is definitely an excellent gift for an ice lover. If you need anything, reach out to us anytime. Best! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great ice. Takes up little space and make ice quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Beautiful Diamond Ice Chunks..

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Fast efficient and fast. Amazing diamond like ice piece. Love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for about a year then something goes wrong with it so buy warranty for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect ice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second brand of ice maker and I like this one best. It is very fast and doesn’t require daily replenishment of water. I also got the extra side tank and that helps too. Love the ice from this maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It works seamlessly and makes ice SO FAST!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Works Well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker works like a champ! Produces ice and keeps it snappy and good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. It works well and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE profile opal 2.0 ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use. We have bought 3 countertop ice makes in the last 18 months and they quality does not begin to compare to the GE brand

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the ice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ice maker. I use this ice instead of my ice from the refrigerator ice maker. The only negative so far which has nothing to do with the actual machine is the way it was packaged when it was sent, there’s a dent in the front. You could tell the box was thrown around. There was no reinforced packaging when it was sent.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice maker. I do clean it monthly nd use distilled water. I had read it s noisy but I have not had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Slick design it looks very modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the design it looks very nice and matches my appliances. The bad thing is that you must take out the whole drawer to be able to refill the water. And you need a pitcher to be able to easily fill the water. The ice is soft to bite and crunchy .

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are happy you are enjoying your unit and its working good for you. We take our customers reviews seriously and we use your feedback for us to use in improving on future builds and ideas moving forward. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice make

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I have made! It is worth the cost! I was afraid we would burn it out because we use ice 24/7! Commercial grade!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off...get the side tank. I originally purchased without the ice tank and I had trouble with the sensor not recognizing the water. I exchanged for the one with the side tank and it works great. The nugget ice is amazing and having the side tank means you don't have to add water all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Best ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ice. Good improvements from last model. More room for water reservoir and the ice doesn't semm to melt as quickly. The wifi controls aren't the best

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for your feedback on your ice maker. We're thrilled to hear that you're enjoying the improvements made in this model and that it produces your favorite ice. We appreciate your input on the Wi-Fi controls, and we'll certainly take that into consideration for future enhancements. If you have any further comments or suggestions, please feel free to share. We hope the ice maker continues to meet your expectations and provide you with the perfect ice for your needs. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Ice is dense and melts VERY fast. Other than that, it is easy to use.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear that you are loving that famous nugget ice with your new Opal icemaker. We just know it will be great for those nice cold drinks and it will be a fast favorite in your home! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this ice I have had this for one month the interior light which I never use went out I contacted GE who said that the unit has to be replaced they would send me a replacement unit which they never sent me any of the information to follow through to do so thankfully Best Buy is a Best Buy accepted their return and exchange. I did happy issue with my machine making a loud screeching noise but determined determined that since I leave my machine running 247 that I needed to unplug the machine and let it really defrost for about an hour and that issue corrected itself.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - while we're happy to hear that you love the ice from this Opal icemaker, we're also very sorry to know that you had to replace your unit after such little time. We know this isn't ideal, and we completely understand any frustration this may have caused. -- We're confident that your new unit will make our wonderful nugget ice for many years to come, and please know you can always reach out to us on social media if any questions or concerns come up. Have a great one. - Pablo@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahh this is amazing, I can't even tell you how happy this makes me. Did purchase the additional water tank for the side. Also got the water filters to go in the tank, great investment. ice is very similar to sonic.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. It makes ice quickly as advertised. Make sure you by the recommended water filter. This ice make does not come with a filter.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      Thanks so much for the awesome review! We're glad to see how much you're loving the ice maker. It's definitely a great treat to have in any home! If you have any questions, please be sure to reach out to us. Stay in touch! Mike@GEA GE_Appliances