Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Good size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size doesn’t take up a lot of space but is a little on the heavy side
I would recommend this to a friend - Pros mentioned:Ice quality
Pellet ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my pellet ice machine you get spoiled on the ice
I would recommend this to a friend - Pros mentioned:Ice quality
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre a sonic ice person, this is a must to have.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker v2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my Wife love it ! At home Sonic ice lol great buy. If you have the cash.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Nugget ice maker ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Nugget ice maker ever. If u like small ice that’s fun to chew on and keeps drinks cold this is it!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes plenty of ice, more than we use daily.family loves the small ice pellets
I would recommend this to a friend - Pros mentioned:Ice quality
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this is awesome, wanted bar ice at home for years. Makes ice pretty quickly but lets face it it is relatively small so it will handle a few guests but not a big party.
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes the perfect nughet ice. Even begter than Sonic’s. Machine kis large/bulky, but produces ice fast.
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
Thanks for sharing your thoughts with us. This ice maker has quickly become a favorite product with our consumers. We're happy to see that you're enjoying the quality of ice it produces. If there's anything you need, we're here anytime to help. Best wishes! Mike@GEA
- Pros mentioned:Ice quality
Tiny ice lover
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker! We use this thing everyday and love it more and more.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - thanks for taking the time to write a review. We’re thrilled to hear that you’re enjoying your Opal Ice Maker so much and that it’s become a daily favorite in your home. We’re here to ensure you continue having a fantastic ice-making experience, so feel free to reach out anytime if there is anything we can assist with. Thanks for choosing GE Appliances and have a wonderful day! Lauren@GEAppliances
- Pros mentioned:Ice quality
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has become our new favorite appliance! Perfect pellet ice is made perfectly and always ready when needed. Has helped increase water consumption which is a win-win!
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this machine has worked flawless. There is not one thing I can say bad this far. It does exactly what it’s supposed to and as stated.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My whole family loves this ice maker. Definitely a more expensive option than others but the ice is that perfect crunchy ice! Super easy to use and clean.
I would recommend this to a friend - Pros mentioned:Ice quality
Love this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love this. Use this every weekend, pairs great with my bartesian drinks
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect ice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far one of my favorite purchases ever. I love, love, love my ice maker! Keeps ice constantly with just filling the reservoir every few days.
I would recommend this to a friend - Pros mentioned:Ice quality
Love My Opal2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much improved over the 1st Opal. Fast , ice in 20 minutes from start up.
I would recommend this to a friend - Pros mentioned:Ice quality
Nice Ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this ice maker. A great alternate to the crushed iced from fridge.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really enjoy the ice. We used every day. I recommend it if you can afford it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Cons mentioned:Noise level
waster of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this ice maker was a complete waste of money. About 6 weeks before we had had it a year, it started making a terrible grinding noise( apparently a common issue). We reached out to GE, and after a lot of back and forth, we were asked to film the noise. So we did. Then they finally decided that they would send us a "new" machine with no warranty. once it was received, we sent the other one back. After 6 days with the "new" ice maker, it started telling us to add water, and would not make ice. we learned this is ask a common problem with this machine. clearly we were sent a refurbished machine instead of a new one. Since we were without a warranty, we donated the ice maker to Goodwill and vowed to never purchase another GE product again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this matter to our attention. We're sorry that you had this experience with both of your ice makers. We'll let our team know of this for future consideration and we understand your decision to donate the unit. We hope to have the opportunity to earn your trust in the future.
- Pros mentioned:Ice quality
Shelia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This counter top ice maker is perfect for me and was a great price
I would recommend this to a friend - Pros mentioned:Ice quality
I LOVE this ice maker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this product. Produces ice very fast. Great quality small chunks that make up the “good ice”. My neighbors even come over to get bags of it.
I would recommend this to a friend