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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restaurant grade ice at home! 100%Satisfied. Really enjoying this summer!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for sharing your feedback! We’re happy to hear that you’re loving your new ice maker and enjoying restaurant quality nugget ice at home. Your satisfaction means a lot to us, and we’re honored to have contributed to your summer enjoyment. If there is anything we can assist with, feel free to reach out anytime. Have a great day! Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Cleaning, Noise level

    Rated 1 out of 5 stars

    Horrible Product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Jan. 7, 2023 and It is HORRIBLE!!!! DO NOT BUY THIS PRODUCT!!!! Not only does it make terrible sounds, I have to clean it every week even before the cleaning light is on. I have only used distilled water and it still is high upkeep. Very pricey when you pay 1.40 per gallon of water. I have kept it clean and done everything right and it has mildew that is along back side and in water reservoir only. Not in tubes and not is side tank. Just the part after it goes through the machine. Do yourself a favor and purchase a self cleaning ice maker.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to leave a review. We're sorry to hear that you're not having the best experience with your ice maker. Some noises are to be expected with this machine; however, if you feel the sounds are abnormal, we recommend contacting Opal Support for the options available under the one year limited warranty. All the best. -Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Dont forget to clean it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for nugget ice. it's a bit of a pain to clean every week but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to figure out and makes that perfect Sonic ice we all ❤️.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your feedback! We're delighted to hear that your ice maker has been fast, easy to use, and capable of producing the perfect Sonic ice that you love. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your ice maker and that delightful ice! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! I have nugget ice in a matter of minutes! Cant be without it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ice maker. It produces a great amount of ice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works just fine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of noisy and there’s no insulation so the ice is constantly melting making it very inefficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine really performs. Love the ice it dispenses. This is my second purchase. My son loved ours so much we got him one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Always at your fingertips!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy. No more under the counter ice maker for me. The nugget ice so wonderful

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's great to hear that you're loving you icemaker. The nugget ice is the best! Take care! - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love the chewable ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great chewable ice just wish it kept it cold so it didn’t melt so fast I. The machine does put off a lot of heat which could be a problem for your cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect ice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes perfect sonic style ice. A must have for my family!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My favorite portable Icemaker.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite portable ice maker I have ever owned. Everyone that comes to my house goes straight to the icemaker. We all love to eat ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    ICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love it.... Make ice really quick & that's the best kind of ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. No need to go buy the soft ice from Sonic anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing my wife loves nugget ice super happy with my purchase just like sonic!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker works to perfection. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant stop using it i have anemia and cant stop eating ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nugg ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker family of 5 use it every day multiple times each.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Only worked for 4 days. :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so DISAPPOINTED! I love the nugget ice and it worked great for 5 days and it will no longer draw water from the tank. It still works if I pour water into the onboard basin, but that's not what I paid for. There are tons of ice machines that require constant water additions that aren't this expensive. I'm returning this weekend. The packaging on this one appeared repackaged and I'm not surprised. I feel like I probably received a return but judging from the latest reviews I guess I'll have to find another ice maker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ! Just make sure you use distilled water if in Florida and clean when notification says clean

    I would recommend this to a friend