Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice qualityCons mentioned:Price
Only worked for 4 days. :(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so DISAPPOINTED! I love the nugget ice and it worked great for 5 days and it will no longer draw water from the tank. It still works if I pour water into the onboard basin, but that's not what I paid for. There are tons of ice machines that require constant water additions that aren't this expensive. I'm returning this weekend. The packaging on this one appeared repackaged and I'm not surprised. I feel like I probably received a return but judging from the latest reviews I guess I'll have to find another ice maker.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Nugget Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, shipping, and product. The ice is perfect!!
I would recommend this to a friend - Pros mentioned:Ice quality
Makes the drinks cold!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works awesome....wish it was a little bigger. works fast. great machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. We will pass along your suggestion on a bigger unit as well so we may use that for ideas or changes in future builds. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised so far. Fast and dependable. Easy to clean
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice machine for nugget ice lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine is very quiet and produces ice fairly quickly. It produces the Nugget ice!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello fellow nugget ice enthusiast! We’re glad that you’re loving your new Opal Ice Maker and that it is working quietly and efficiently to make you that delicious “Good Ice”. Thanks for choosing GE Appliances and please reach out anytime if there is anything we can assist with. Have a great day! Lauren@GEA
- Pros mentioned:Ice qualityCons mentioned:Reliability
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one died after 14 days and I had to submit a support call. It took about three weeks to get a replacement. So far the replacement is holding up pretty well but just pray you don’t have to engage with support for this thing because it’s a nightmare. Email instructions don’t make any sense, takes them forever to get back to you. I had pretty high expectations because this is a $600 ice machine that only does one thing. When it works it’s amazing and my wife loves it, when it doesn’t well you know the rest
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Love the chewable ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great chewable ice just wish it kept it cold so it didn’t melt so fast I. The machine does put off a lot of heat which could be a problem for your cabinets.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Nuggets maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought last month & amazingly the best chewable ice i ve ever tasted
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing nugget ice maker, so worth it. Would definitely buy again.
I would recommend this to a friend - Pros mentioned:Ice quality
The good ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as it’s advertised, this is the good ice! Very nice
I would recommend this to a friend - Pros mentioned:Ice quality
New habit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have! It makes ice constantly. I also enjoy chewing ice now.
I would recommend this to a friend - Pros mentioned:Ice quality
AH-MAZING!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best! The good ice in the comfort of our home!!! Perfect when my mom had to have surgery and couldn’t eat!!
I would recommend this to a friend - Pros mentioned:Ice quality
A++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. makes ice and taste better than the mcdonalds coke!
I would recommend this to a friend - Pros mentioned:Ice quality
Its perfect !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! With the money, the ice is soft and small - once you use some it automatically makes more.
I would recommend this to a friend - Pros mentioned:Ease of use
ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my husband and kids love it works great easy to used we all love it
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive but we buy ice constantly. I think it should pay for itself in a few years. Be sure to use distilled water.
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect ice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.. its constantly running. Ice cubes are soft. Plenty of ice for the whole fam!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are also enjoying the famous nugget ice! We hope you and your family continue to love it for a very long time. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
- Pros mentioned:Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of caring for it and it’s operation.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say about this ice machine, other than that I love it?
I would recommend this to a friend - Pros mentioned:Ice quality
Good Ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Makes ice fast. The GOOD ICE. It keeps up with my family of four. Also my wife loves this nugget ice. A little expensive but a nice product
I would recommend this to a friend