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Customer Ratings & Reviews

Your price for this item is $429.00
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3775 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,775 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is quiet and efficient. It is quick to make ice which is clear and crunchy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Crunchy Ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great crunchy ice! The ice is a bit addicting.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new ice machine. The ice is perfect for chewing. Perfect for us! Expensive, but we feel that it is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water Drips Out When You Open Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall makes great "sonic" ice! That being said, every time you open the door to get ice out of it, a moderate amount of water drips out onto the tray in the front. Which is why I guess they included it, but I would expect that the design itself would be a little better for this not to occur literally every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ice machine. My wife has always wanted the "good" ice. Price was more than I had wanted to spend, but after using it, it is worth it. I'm surprised at how long the ice keeps in cups. I thought with the small size, they would melt faster, but they are great. The only con is setting up the wifi to work with my phone. I tried the first day, and couldn't figure it out. Haven't spent much time on it, but it is not as easy as a bluetooth connections and GE's website gives very little help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase unless you want problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review from someone who was very hopeful. Our refrigerator broke and this was going to be a quick interim solution to have ice. Oh not so easy. We followed every instruction 100% because we really needed ice until we can decide on our fridge. But to my surprise, this $500 machine does not do anything that is promised. You fill up the water tank and it literally dumped water into the ice tank, melting all of your ice and then makes more ice but it can’t make enough ice to fill up the ice tank I really do not recommend this to anybody unless you want to deal with problems. You can see in the picture that the water falls and melts the ice. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – Thank you for taking the time to write this review! We’re so sorry to hear that this ice maker did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! If you continue to experience issues, we highly recommend contacting Opal support by calling 1-866-907-6718 M-F 8-8 EST. We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect size of ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it’s just so perfect and the ice I like the size of the nuggets.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, there is always ice in the container. Better then the dispenser one

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    A great Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nugget ice. Its great in drinks and blends really easily. I like how quickly it produces ice. Its a really nice ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The perfect at home ice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working ice machine. My wife loves it, she's say the ice is better than Sonic's! We use this everyday and it makes plenty of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love eating ice and this is the best ice maker. It is expensive but totally worth the money. We use it all day!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Excellent Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the ice everyone loves to crunch on! You can control easily with an app on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice in town!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far exceeded my expectations and is still the best ice you can get!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for leaving your review. We are glad to hear that you are enjoying the famous nugget ice! We hope it continues to impress you for a very long time. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Dream machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the BEST purchases I’ve ever made! The ice maker makes high quality super tasty ice! We are obsessed with this ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice machine. It makes ice the exactly the same as Chick-fil-A. Very happy I bought it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, we couldn't be happier to see how much you're loving your new ice maker! We're wishing you the best and you make a great addition to the GEA family. - Guy@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product quit makes perfect ice chips it’s amazing

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you leaving a review! It's a pleasure having you in the GEA family and we're glad you love the ice maker. Take care! -Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice machine ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my ice machine.! Great appliance to have in the home. Makes ice quick! So happy I decided to purchase this!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    You will be very pleased if u like nugget ice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great machine. This thing makes ice so quick. I am very happy with the purchase. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    LOVE LOVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! We don’t have an ice maker in our freezer so this is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    best investment you'll ever make

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best purchase i ever made, i got it for my wife and it has paid dividends over and over, best ice ever

    I would recommend this to a friend