Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Best Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine it keeps me in plenty of ice just the way I like it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to review your lovely GE Profile Opal Nugget Ice Maker! We’re thrilled to learn that you are loving your new ice machine and that the quantity is just the way you like it. Thanks for being a part of our GE Family and feel free to reach out anytime if there is anything we can assist with. Stay cool! Lauren@GEA
- Pros mentioned:Ice quality
Crunchy ice @ home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to reduce trips to gas stations during covid—The ice is filtered & crunchy making teas juices water all taste great!
I would recommend this to a friend - Cons mentioned:Cleaning
Opal 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great !! You have to clean it often. That is the trick.
I would recommend this to a friend - Cons mentioned:Cleaning
high maintenance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because I saw reviews on youtube that this ice machine like all others eventually develop black mold and it is impossible to clean jt.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
You wont be disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Plenty of ice for our family of 8. Everyone loves it. The ice is the perfect size!
I would recommend this to a friend - Pros mentioned:Overall performance
Ice box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! What a great invention! My wife is so happy!
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice maker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for family. Everyone that comes goes straight to the ice maker for a cup
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice but it came dented....also rather noisy.
I would recommend this to a friend - Pros mentioned:Ice quality
This is the GOOD ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the good ice. The good ice chips you get at certain restaurants and the hospital. Very easy to use.
I would recommend this to a friend - Pros mentioned:Ice quality
best investment you'll ever make
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best purchase i ever made, i got it for my wife and it has paid dividends over and over, best ice ever
I would recommend this to a friend - Pros mentioned:Ice quality
Russell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best nugget ice maker on the marked. Works indoors. Love it.
I would recommend this to a friend Water Drips Out When You Open Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall makes great "sonic" ice! That being said, every time you open the door to get ice out of it, a moderate amount of water drips out onto the tray in the front. Which is why I guess they included it, but I would expect that the design itself would be a little better for this not to occur literally every single time.
I would recommend this to a friend- Pros mentioned:Ice quality
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine! The nugget ice is perfect! It’s for sure worth the money!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your recommendation and the time you took to share your review. The nugget ice is the perfect size and it is so nice to have a quick, no calorie snack on hand. We are glad you feel like it is worth the money! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Ease of use
Always wanted this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, we absolutely love it. Doesn't fit under the cabinet but still well worth the space it tskes.
I would recommend this to a friend PAPERWEIGHT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the GE Opal 2.0 ice maker for less than 6 months, and it has completely stopped working. I followed all the recommended troubleshooting steps — cleaning, resetting, unplugging, you name it. Nothing worked. The worst part? GE customer service has been completely unhelpful. They clearly know this is a common issue but refuse to offer a replacement or real solution. For something this expensive, you'd expect some accountability. Instead, I’m stuck with an overpriced machine that makes zero ice and a support team that won’t support. Extremely disappointed. Don’t waste your time or money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your Opal icemaker unit has stopped working and would like to look into this further for you. Could you please send a PM/DM on any of our social media pages and please include a copy of this review. Dianna@GE Profile
- Pros mentioned:Ice quality
Must buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PURCHASE. My wife loves the nugget ice and we have not had it 3 months and couldn't be happier with this investment.
I would recommend this to a friend - Pros mentioned:Ice quality
Cool machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes great ice! It is so … cool!! Would definitely recommend
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear your are enjoying your Opal Nugget Ice Maker. This really is the best ice! We appreciate your recommendation. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
- Pros mentioned:Ice quality
GE Profile Opal Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great ice. Scheduling when to make ice is such a convenient feature. Always ready when you want it.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine. It makes ice the exactly the same as Chick-fil-A. Very happy I bought it
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, we couldn't be happier to see how much you're loving your new ice maker! We're wishing you the best and you make a great addition to the GEA family. - Guy@GEA
- Pros mentioned:Ice quality
Perfect Ice Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ice made easy. Much better than Refrigerator ice or filling ice trays. Would definitely recommend.
I would recommend this to a friend