Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
Opal ice machine review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family got this for my birthday. Best BIRTHDAY present ever! If you are addicted to Sonic ice this is for you. Very easy set up and use. It is pretty big so make sure you check your measurement. You will not regret this purchase. Hope this helps if you are in the market. Thank you family.
I would recommend this to a friend- Pros mentioned:Ice quality
Small ice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great !! We just leave on all the time it stops by itself when is full and we always have ice when we need to.
I would recommend this to a friend - Pros mentioned:Ice quality
Expensive but meets my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice it makes, expensive but the only one that meets my needs.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are liking your Opal portable ice maker and it’s working great for you so far. We hope it continues to impress for many years! If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
Best Home Ice Maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second of these we've owned. Hard water eventually took the first one out after four years. Not the manufacturers fault, mine for not cleaning often enough. Only filtered or distilled water going in this one. Vinegar is the best (and cheapest) cleaning solution.
I would recommend this to a friend- Pros mentioned:Ice quality
Almost like Raisin Cane's ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super ice machine. This thing makes ice and quickly. Its very close to the ice from Raisin Cane's.
I would recommend this to a friend - Pros mentioned:Ice quality
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's expensive but it is well worth it if you love Nugget ice. I am so happy with the product and can't wait to show it off.
I would recommend this to a friend - Pros mentioned:Ice quality
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BEST purchase ever! The ice is perfect for cocktails and drinks! Even my dog loves the ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I not say about this product.. I will just say this product everyone need to have at home.
I would recommend this to a friend - Pros mentioned:Ice quality
WORKS GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS EXCELLENT! MY AUNT LOVES IT!! She's been asking for one and I got it for her on Christmas.
I would recommend this to a friend - Cons mentioned:Noise level
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Not loud like other reviewers indicated.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are happy that you like your Opal portable ice maker and it’s working great for you so far.. Your review means a lot to us and we hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ease of useCons mentioned:Cleaning
Not as good as I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good but it is kinda a pain to keep clean, after a few days the water tank starts to smell and the ice tastes funny and you have to sterilize it all over again, they really need to upgrade the UV light to make it kill bacteria better
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Wonderful Ice. Beautiful on the counter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months of incredible ice, We are still in love with this machine.
I would recommend this to a friend - Cons mentioned:Reliability
Started out great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit stopped making ice after 1 year. We did the recommend cleaning and care its entire life but failed to keep working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry to hear your Opal stopped making ice. We can understand how upsetting this would be and would like to get a little more information. When you have a moment, please reach out to us via a private message on GE Appliances social media, like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you!
- Pros mentioned:Ice quality
Great Countertop Ice Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product; works as advertised, makes ice on a continuous basis and has solved for our ice making needs.
I would recommend this to a friend - Pros mentioned:Ice quality
Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine if you like the soft Sonic style ice. Machine makes plenty of ice each day for a family of 5.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. I love that it is so quiet. And makes ice super quick
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to review your new machine! We're thrilled to have you as part of the family and to know you're enjoying your Opal. We're always here should you have any questions. Have a wonderful day. -Gina@GEA
- Pros mentioned:Ice quality
Sonic ice at home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker ever, we don't use the fridge ice any more.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for your purchase! We are so happy to hear you are loving your Nugget Ice! This is considered the "good ice". We are so glad you are enjoying it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Ice quality
Great Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ice is all I can say. Everyone that comes over wants to eat the ice
I would recommend this to a friend - Pros mentioned:Ice quality
So convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. It beats having to buy bags of ice for family gatherings
I would recommend this to a friend - Pros mentioned:Ice quality
Love the ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.probably the best thing I've bought in years. loving the ice, the water bin makes it easy to keep it going, Thanks.
I would recommend this to a friend