Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this ice maker more then any ice maker ive ever had!!!!
I would recommend this to a friend - Pros mentioned:Ice quality
Very nice ice maker...looks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! So far so good....this thing is great. The ice is just like Sonic! I highly recommend, however we’ll see if it lasts a few years.
I would recommend this to a friend - Pros mentioned:Ice quality
PookyGal’s Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love and love this ice maker…I set it for an hour before I get to work so when I get there I have ice. Best ice ever!!!
I would recommend this to a friend - Cons mentioned:Price
Amazing product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing a bit expensive but i dont regret it
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Ice Maker! Best Ice Ever! I also love that it matches our fridge. it’s not loud at all and makes ice pretty fast.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It very good aquality and make a lot for ice good product
I would recommend this to a friend - Cons mentioned:Noise level
Ice Machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well for us but it’s already making sounds so that’s concerning
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you letting us know your experience with your ice maker. We understand your concerns about the noise your unit is making. While there are some sounds you can expect from your unit, if you believe the sounds are unusual or excessive, please contact Opal at 1-866-907-6718.
- Pros mentioned:Ease of use
I Recommend This Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and fits nicely in our kitchen. I would recommend if you like the perfect ice cube.
I would recommend this to a friend - Pros mentioned:Ice quality
Opal 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my husband for Christmas!! So far so good. We love the crushed ice! This picture was in the first 20 min.
I would recommend this to a friend - Pros mentioned:Ice quality
Works great in the RV basement!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hospital ice at home and on the road! Its a great find!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ease of use
Ice..Ice..Baby!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is called the good ice y'all! Love this machine works great! Had it couple months now no issue's.
I would recommend this to a friend Work great lots of ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking at ice machines for months. We looked at reviews and bought this one . It’s been great no problems at all the cleaning is easy no worries.
I would recommend this to a friendThe best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is easy to set up and is an amazing addition to my office. I can get ice easily and it is fairly quiet. I had a prior ice maker that was making a lot of noise. This one you hear little pitter pats but nothing loud. Must have if you love pebble ice
I would recommend this to a friendIce maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since purchased, this ice machine is used daily. I use distilled water to prolong the required weekly cleaning, and it is paying off. The city water we have is filtered but still has calcium that deposits over time. So far , no noise is coming from the machine as some have complained due to water quality being used. My wife and I enjoy the “rabbit ice” and will for years. Our 3 year old granddaughter loves to eat the ice too.
I would recommend this to a friend- Pros mentioned:Ice quality
AMAZING!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is AMAZING! We use it everyday. It’s a game changer for smoothies, and margaritas.
I would recommend this to a friend - Pros mentioned:Ice quality
Best small pellet ice cubes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t ask for any better ice machine with pellet ice!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
We're so glad to hear about how much you're enjoying this ice maker! This has quickly become a popular product to have. We hope you've connected to the WiFi for more awesome features. Make sure to keep in touch with us! Mike@GEA
- Pros mentioned:Ice quality
Matty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonic like ice without going to Sonic…anytime of day
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks for taking the time to share your feedback. We’re so excited to hear that you’re loving your new Opal Ice Maker and that you’re enjoying that delicious nugget ice any time of day! We hope it continues to impress for years to come. Stay cool! Lauren@GEA
Already broken!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the occasional noises like everyone else have said. I run the cleaning function every 3-4 weeks with distilled vinager then bottled water. One day it was making much louder noises and "moans" that you could hear all the way across the house. Then a couple hours later it leaked out all the water from the machine and side tank all over my countertop, cabient and floor. I took the back panel off to see what it could have been. It looks like something has completely broken apart which caused all the water to drain out. Not happy since this is one of the most expensive nugget ice maker you can buy. We expected better quality at this price point. Bad thing is were also past our return date so were stuck with trying to fix this machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We understand the frustration and disappointment this experience with your ice maker has caused. We're not sure if you're aware, but this machine does have a one year limited warranty starting from the date of purchase. We recommend that you review pages 19-20 of the owner's manual for information on how you could possibly take advantage of the limited warranty. Please let us know if you need additional assistance. Warm regards. -Don@GEA
- Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for every kitchen. The ice that this machine makes is awesome.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my new ice maker! The ice size is perfect. Perfect ice for my margaritas!
I would recommend this to a friend