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Customer Ratings & Reviews

Your price for this item is $429.00
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3776 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,776 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    So convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. It beats having to buy bags of ice for family gatherings

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Opal ice machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the opal ice so having this machine is great!!! We eat ice all the time and it comes in so handy

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this is amazing I love my Ice Nuggets We use every day I recomend it 100%

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Great machine for a short time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this machine when it works. I have purchased 3 of them in the last 4 years. About 14 months is all you are going to get out of it (just outside of the warranty). I clean it with vinegar once a month and use nothing but bottled water in it but it still doesn’t last longer than 14 months. Sadly, I am going to try a different brand on the next purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we appreciate you taking the time to share your Opal journey, we deeply regret to hear about your experience and encourage you to send us a private message on one of our social channels (Facebook, Instagram). Please include your contact information, all pertinent details and a copy of your review so we can research your situation further. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Good ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ice maker making ice nuggets just like fast food restaurants

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Makes great ice but the unit is junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in this ice maker. It makes amazing ice, but within 3 weeks of plugging it in it started making these horrible screeching noises. It was just once every few days at a first and now it is almost constant. It puts itself in defrost mode at least once an hour and is so loud it’s hard to watch tv 20 feet away. I am calling Best Buy tomorrow to return it. We have barely had it a month, and it’s awful. Which is sad because I love the ice it makes. However, it was way too expensive to be this loud and screechy. Now I see so many people have had the same problems with just a couple of weeks after purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase - wife loves it. Best ice at home for drinks

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. WE are happy to hear that you and your wife are enjoying your new Opal Icemaker and that its giving you the best quality ice. We hope it becomes a fast favorite in your kitchen space for many years. We are here if there is anything else we can help with in the future. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife cant live without it, says its the best purchase in the past 10 years we been married.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker! Worth it! Can't figure out the WiFi and the app but that could be an issue with the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, especially if you want the smaller chewable ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Good Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes great ice just like sonic drive in. It is very large and heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is so much better than I expected. We use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    pellet ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ice maker! We love the size of the ice pellets. Makes plenty of ice for family of 4.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Worked well but louder than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine worked very well but it is a little noisy when generating ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Quiet and quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this product!! Ice is like ChickFilA ice. Quiet machine. Best Christmas gift!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it!!! Just makes a little to much noise!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love this ice maker I ni longer use the fridge

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like love this ice machine it a bit pricey but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ice machine. I love how the ice comes out all small. Perfect for ice coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Summer chill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. As hot as ot has been it keeps up with plenty of ice all day

    I would recommend this to a friend