Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
WORKS GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS EXCELLENT! MY AUNT LOVES IT!! She's been asking for one and I got it for her on Christmas.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our ice maker bit the dust so we bought the people ice maker. Family loves it!!
I would recommend this to a friend - Pros mentioned:Ice quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product quit makes perfect ice chips it’s amazing
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, we appreciate you leaving a review! It's a pleasure having you in the GEA family and we're glad you love the ice maker. Take care! -Don@GEA
- Pros mentioned:Ice quality
GE Ice Maker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must own in any house!! we use our icemaker daily and love it.
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
Thanks for taking some time to rate this awesome ice maker! We're so happy that you now get to enjoy the delicious nugget ice any time you want. It's definitely a favorite product to have. If there's anything you need, let us know anytime. Take care! Mike@GEA
- Pros mentioned:Ice quality
Yummy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the ice is awesome. Similar to sonic ice but easier to chew.
I would recommend this to a friend - Pros mentioned:Ice quality
Good ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ice maker making ice nuggets just like fast food restaurants
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome! Easy to put together and even easier to use.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad setup went perfectly! Thanks for the review and have an amazing day! -Sylvia@GEA
- Pros mentioned:Size
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker, larger than my first and it's awesome!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you love your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years! If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Pretty good I’ve maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I would have rated it 5 stars but after owning it a couple weeks I have noticed water leaking out of the pull out drawer. Ice is good. Remember it’s not refrigerated so I’ve does melt but is recycled back through the machine
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - we're happy to hear that you think this Opal is a pretty good icemaker and you like the ice. At the same time, we're sorry to hear that the performance of the unit hasn't fully met your expectations. Please know we will share your feedback with our product and design teams for future design consideration. -- We recommend referring to the "Care and Cleaning" section of your manual to learn more about any remaining water from the slight melting of the ice inside the bin. You can find a copy of the manual here: https://content.syndigo.com/asset/6156244d-7fe1-4d30-bf7b-ce7ecd405b25/original.pdf -- Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA
- Pros mentioned:Ice quality
Sonic Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Perfect Sonic ice without leaving your house.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Very happy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Worth it! Can't figure out the WiFi and the app but that could be an issue with the WiFi.
I would recommend this to a friend - Pros mentioned:Ice quality
THE Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes THE ice. Sonic ice. The best ice. You want that ice that makes your wife happy?
I would recommend this to a friend - Cons mentioned:Price
Does it’s job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like love this ice machine it a bit pricey but you get what you pay for
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine. It makes a lot of ice. It’s quiet, I hardly know it’s on. The machine itself is bigger than I thought.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as it gets for ice. I would get one if you like fountain style ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for choosing GE Appliances for your home. We're happy to hear you're happy with the ice and are always here should you have any questions. Have a great day! -Gina@GEA
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes good ice, makes ice fast, every one likes this ice maker
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - It's awesome to hear that everyone is enjoying your new GE Opal icemaker. It really does make some of the best ice in the world. We appreciate you taking the time share your insight. Have a wonderful day! - Don@GEA
- Cons mentioned:Price
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is thee best appliance I’ve ever bought. Might be a little on the spendy side but worth every single penny!
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife's Birthday Present! She love's it! Works so good. No complaints only praise!
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Makes great ice but the unit is junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed in this ice maker. It makes amazing ice, but within 3 weeks of plugging it in it started making these horrible screeching noises. It was just once every few days at a first and now it is almost constant. It puts itself in defrost mode at least once an hour and is so loud it’s hard to watch tv 20 feet away. I am calling Best Buy tomorrow to return it. We have barely had it a month, and it’s awful. Which is sad because I love the ice it makes. However, it was way too expensive to be this loud and screechy. Now I see so many people have had the same problems with just a couple of weeks after purchase.
No, I would not recommend this to a friend Best purchase ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice machine. We have had it a year and a half and it still works like it’s brand new. This is the most used item in our house. Must buy!
I would recommend this to a friend