Customer Ratings & Reviews

This thing is amazing! Excellent ice output and far quieter than I had anticipated. Really nice build quality as well. Built in ice makers are a fortunate and break all the time. This is a great alternative and a much better price point.

I have been reading lots of raving reveiws about this machine, but my experience was quite different. We set it up and got it running and it made ice, but it was sooooo slow to produce. We ran it for two days, no one used the ice and it filled about 1/3rd of the ice bin. The machine went defrost mode every hour or so melting the ice and starting the process over. Also, this thing is loud! Some reveiws say the noise is tolerable, not for me. I could hear this thing from several rooms away with the doors closed. When we were in the kitchen, everyone had to raise their voices to hear over the ice machine. This ice machine cost me almost $600. I expected a lot more for my money. I returned it and am waiting for a replacement. I will update my review if the new one works. On that note, Sonic sells ice by the 10lb bag for $2.99. $600 / 2.99 = 200 bags of ice or 2000lbs, just sayin...

Excellent product, easy setup. Instructive were a little iffy, but overall a solid product

Easy to install and the ice making part was quick once you install the parts and do your first 5 flush to clean the equipment.

Great so far. Only thing is the build up that It does get while using. Other than that it’s perfect.

I love this thing so much. The only difference in this one and the first two I got is the size of the side tank. I have to fill this one up sometimes two or three times per day depending on how much ice I use. But other than that I live it so much.

Works ok, but makes one very slowly. Also when it goes into defrost mode it makes this squealing and groaning sound that is so loud it wakes us up at night.

love it, use it every day. Best Buy made it easy to purchase online, drove to the store and they brought it out to my car. Couldn't be any easier

I like the convenience of the ice machine BUT it’s way too loud for me. Also it seems to take a very long time to make the ice.

Absolutely love this product this was money well worth spending. I love that we can set timers so we can wake up to ice and it shuts off at night.

It works well and quickly, It is super expensive though. I dont think I would buy it again given the option and I would just opt for freezer ice instead.

I have had the ice maker about 9 months now, and we have enjoyed it more than we thought. It does have a consistent sound when making ice that is louder than we expected, but it was easy to see past that. However, it now makes a high pitched squealing sound when making ice and its unbearable. We are looking for repair options currently. While we love the ice I expect to not have these types of issues after only nine months for the price.

It makes ice. It's a little noisy. Wish it had an option to connect a water line. It makes a strange "farting" noise every so often.

Love the machine but was damaged in shipping and had a huge dent in side. My mother was very I’ll and it was ordered for her so we did not return it due to her needing it.

Loved the ice....BUT-- maybe ours just had issues..... SCREAMS during defrost and it keeps saying add water , when it has water.... and just out of GE warranty and its dead--- get the Geek Squad warranty( you will need it).

I absolutely love this machine, the ice is amazing! I am very upset and discouraged because it has stopped working. The Add Water light is on, even after refilling it. It will no longer make ice amd we have only had it for less than a month. Im so disappointed.

The 1st one was broken right out of the box, it had a bad ice level sensor and would only make ice after turning the unit off and then back on. GE told me to return it and I did. In retrospect I should have just stopped right there, but the wife loved the ice. Picked up a second unit and that one had severe issues with it's software, GE's so called "Smart HQ"...worst app I've ever interacted with, period. GE could not fix the issues and emailed me, they said "if" they found a fix they'd get back with me...really that's what they said. Took it back! It did make great ice, but at $600 it needs to work well when new at least, lol.

Do not buy this ice maker. Mine started getting an oily sludge in it and GE did nothing to help after sending them the photos and sounds coming from the machine. I cleaned it every week or more with their cleaner, vinegar and bleach and nothing worked. They refused to fix it or send me a new one. Didn’t want to make my family sick with what was getting into the ice.

I love the machine overall but two months in and it’s already having issues. Once the ice tray is full and ice is removed it no longer senses and continues to make by itself. I have to turn the unit off then back on again, this is rather annoying.

BEST I HAVE MADE IN LONG TIME !!!!! WOULD BUY ALL OVER AGAIN , BEST PROUDUCT OUT THERE !!!!!!!