Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
Sonic at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to have in the kitchen if you have the counter space. The option to connect via WiFi is difficult from what have I have experienced. This machine ONLY makes nugget ice despite the information on the web page. In love it so far.
I would recommend this to a friendMakes the good ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that I paid over $500 for an ice machine and it doesn’t keep the ice frozen. You have to dump it in your freezer or it will melt.
I would recommend this to a friendIce maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and it works great. It's nice with the reservoir on the side and no hassle of opening the ice holder to add water
I would recommend this to a friendLove this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product this was money well worth spending. I love that we can set timers so we can wake up to ice and it shuts off at night.
I would recommend this to a friend- Pros mentioned:Ice qualityCons mentioned:Noise level
Nugget ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the ice was amazing..but 3 weeks later it started making a noise like a airplane (hubby video it.) Think it had compressor problem. This is the 2nd nugget ice maker i have tried. The first one (different brand) lasted 3 months. So i have gave up on them.
No, I would not recommend this to a friend Buyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this ice maker. Mine started getting an oily sludge in it and GE did nothing to help after sending them the photos and sounds coming from the machine. I cleaned it every week or more with their cleaner, vinegar and bleach and nothing worked. They refused to fix it or send me a new one. Didn’t want to make my family sick with what was getting into the ice.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your feedback. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@GEA
- Cons mentioned:Cleaning
Mold
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research due to mold issues... There is a UV light in the upper resevoir that is supposed to kill bacteria. The light is not strong enough. The monthly cleaning is not enough to keep it free of mold and mildew. I have had this unit completely disassembled about 4 times ro extensively clean, but I have given up. Way too much maintenance.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. For help with this concern, we recommend you contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances
GE Opal 2.0 portable ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on May 23, 2021. Loved it until today. Cleaned unit and now it keeps highlighting to Add Water but bin is full. Turned it off and still not working
No, I would not recommend this to a friendBest Ice!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this ice maker. Definitely need to maintain with regular cleaning, but so worth it!
I would recommend this to a friendGE ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent when you add on extra warranty, for ex. Best buy total tech memebership. A++++
I would recommend this to a friend- Pros mentioned:Ice qualityCons mentioned:Noise level
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to clean and noisy. But makes really good ice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there,
Thanks so much for taking the time to review your Opal ice maker. We can understand how difficult it can be to clean sometimes, but are glad to hear you're enjoying using it. If you have any questions, you can reach out to us anytime. Enjoy your nugget ice! Mike@GEA
Ge Profile-Opal 2.0 24lb Nugget ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I ordered came in all dented and beat up. The 2nd one I ordered came in perfect condition. Ge really needs to step their game up on the packaging of such an expensive item. Overall very satisfied
I would recommend this to a friendGreat product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our purchase. The ice maker is fast and quiet.
I would recommend this to a friendBest ice maker when it is working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great ice maker till the ice maker decides it no longer wants to make ice. I have owned 3 in 2 years and they do not last.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. We'd like to review this further. If you're still in need of assistance with your ice maker, please reach out to us with a private message on one of our GE Appliances social media accounts such as Facebook or Instagram.
- Pros mentioned:Ease of use, Ice quality
Best Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this ice maker. It makes the best ice and is super easy to setup and use.
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
Thanks for taking the time to write about this neat ice maker! We're pleased to hear setup was easy. It truly is indeed the best ice to have. We're glad you get to experience this joy with so many others. Let us know if you need anything. Mike@GEA
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Only thing is the build up that It does get while using. Other than that it’s perfect.
I would recommend this to a friendBest Ice Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole family loves this ice machine, even my two year old. The side reservoir is necessary otherwise it goes through water very quickly. Haven’t had a single problem with the machine.
I would recommend this to a friendNugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy setup. Instructive were a little iffy, but overall a solid product
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancée really wanted this and I understood that we’d get an ice maker but she showed me she wanted this one and I got a little sticker shock but I will say it’s well worth it. Used it everyday since purchase.
I would recommend this to a friendWorth every penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! This machine is quiet and quick, and makes all of my beverages even better. This thing is definitely worth tbe price.
I would recommend this to a friend