Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned it for nearly 3 months. It’s exactly what we wanted. My wife loves it.
I would recommend this to a friendicemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just got home took about 20 minutes total to set up and due cleaning on maker. Made ice after that in about 20 minutes so far so good
I would recommend this to a friend- Pros mentioned:Ease of use, Ice quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, love the reservoir so there is always ice, and especially love the small ice!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks for sharing your feedback! We’re thrilled to learn that you’re loving your Opal Ice Maker and that you found the setup to be easy. We agree that having a reservoir of delicious nugget ice on hand is super convenient and we’re glad you’re loving it too. Thanks for choosing GE Appliances and have a wonderful day! Lauren@GEA
Icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice bucket shouldn’t be more heat protection don’t melt the ice glass bucket is not insulating
I would recommend this to a friendGreat value for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! In the past I used to have one automatic connected to water/drain but electricity and water bills through thw roof as it was constantly making ice/melting. Not with this one, make sure you connect the side tank
I would recommend this to a friendGE Profile - Opal 2.0 24-lb. Portable Ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile - Opal 2.0 24-lb. Portable Icemaker with Nugget Ice Production and WiFi - Black stainless steel. This is a great and easy way to add an ice machine anywhere you want to in your kitchen or any other room in the house!
I would recommend this to a friend- Pros mentioned:Ice quality
Super disappointed!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, we’ve had it for just over 2 months and it has quit making ice. That was my fear. Works great until it doesn’t. We’ll see how warranty issues are handled and update when we hear something. We did get the extended plan with BB as well. Don’t think that helps until the manufacturers 1 year warranty is over.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Not worth the investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes great ice but it groans like it’s dying about four times per day and is extremely disruptive
No, I would not recommend this to a friend Good but challenging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a lot of counter space for the tubes to not fold preventing water to pull from reservoir to ice maker.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to reach out about your Opal Ice Maker. Our apologies that the counter space requirements for this unit are different than what you expected and we certainly understand how challenging that could be. We will be sure to forward your feedback to our design and engineering teams, as they value your honest opinions and are always looking for ways to improve our products. Please feel free to reach out anytime if there is anything we can assist with and thanks for being a part of the GE Family! Take care. Lauren@GEA
GE Profile - Opal 2.0 38-lb. Portable Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank and Built-in WiFi - Stainless Steel
I would recommend this to a friendGe ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product. It is very easy to use. Thank you.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like and it’s been easy to use. Sure to become a fast favorite in your home for many years!
Could be great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the machine overall but two months in and it’s already having issues. Once the ice tray is full and ice is removed it no longer senses and continues to make by itself. I have to turn the unit off then back on again, this is rather annoying.
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad to hear you are loving your Opal Icemaker but are sorry for the issues you are having. We recommend that you try cleaning and descaling the unit to see if that helps. If you have hardwater this could be part of the issue you are having. We have a great video on our site if you'd like to check it out. You can contact Opal Support at myopalservice.com or call 1-866-907-6718, Monday through Friday, 8:00 AM - 8:00 PM, EST.
- Pros mentioned:Ice quality, Size
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Makes ice quickly, easy to clean. Doesnt take up a lot of counter space.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - It's great to hear that you're loving your GE Profile Opal ice maker. Thank you for taking the time to provide your valuable feedback. We wish you all the best. - Don@GEA
GE Profile Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, but a lot of manual labor to clean the machine.
I would recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ice machine but I was very disappointed when a part part on the back of The machine was not in the box and we are still waiting on the part.
I would recommend this to a friendIt makes the Good Ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say more like 4.5 stars It is a bit pricey, but it does hold a lot of ice. It is fairly quiet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your feedback. Its our customers reviews that help us improve on future builds, so we appreciate you taking the time to let us know about your experience. We hope your icemaker becomes a fast favorite in your kitchen. If there is anything else in the future, we are happy to help!
Great but short life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one the first one didn’t last a year. Be sure to get a warranty
I would recommend this to a friendNice Ice Machine, but not cheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Nice quality machine. Hopefully it will hold up over time.
I would recommend this to a friend- Cons mentioned:Noise level
GE profile Opal 2.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisier than my refrigerator even though it’s brand new
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi – Thank you for sharing your experience with your ice maker. We appreciate your concerns when it comes to the sound level of this machine. Some noises are to be expected, however, If you feel the noises are abnormal, we recommend contacting Opal support for further assistance. Kind regards. -Don@GEA
- Pros mentioned:Ease of use, Ice quality
Great Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great ice - easy to use. Family loves it. We keep it on all the time.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
We're so happy to hear how much your family loves using this amazing ice maker! It's certainly great at keeping fresh ice in the bin. Your support means a lot to us. Hope you have a wonderful day! Mike@GEA