Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 10736194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, quiet(slight hum) Definitely a good investment!
I would recommend this to a friendAlways ready
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. This is something everyone should have.
I would recommend this to a friendThe BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best appliances I have ever purchased.
I would recommend this to a friendworks well, little fussy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, works well, little tough to setup but does the job
I would recommend this to a friend- Pros mentioned:Ice qualityCons mentioned:Noise level
Unreliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice was great but machine only worked for the short time before it started making a loud noise.
No, I would not recommend this to a friend Quit working immediately after warranty went out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. Quit working 1 month after factory warranty went out. Best Buy and GE were no help. Just look at YouTube at all the how to fix videos for this machine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your Opal unit has quit working and can understand your disappointment. If you could please send us a PM/DM on any of our social media pages so we can look into this further for you. Dianna@GE Profile
Ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one wasn’t working but, manger at best but on Millerville was nice to help exchanging for another. Will hook this one up and try again.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us about your icemaker. We are sorry to hear that the first icemaker didn't work for you. We understand that can be frustrating. But we hope moving forward that this new one does a much better job at working properly for you. If you need anything else please reach out and let us know. Take care! Dianna@GEA
- Cons mentioned:Cleaning
it makes the ice when it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nope. no. just no. lasted 8 months before it bought the farm. massive internal failure. sadly this is still better than the other brands. wait for a *massive* sale and get it then. maintaining the thing is also a massive pain.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my! This is certainly not the experience we want you to have with your ice maker and we appreciate your feedback. We do encourage you to contact Opal directly at 1-866-907-6718 for the best resolution to this matter.
Best ice EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is perfect. Use every day. A very good purchase
I would recommend this to a friend- Pros mentioned:Ice quality
Do not buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker when it worked. This is the second one we purchased. Both barely made it a year before they quit working. Expensive piece of JUNK
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! This is not the experience we would want you to have with our Opal ice maker. For help with this situation, we recommend contacting Opal Support by calling: 1-866-907-6718, M-F 8-8 EST.
Crunchy ice at work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An office purchase my entire staff greatly appreciates.
I would recommend this to a friendBest ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won’t go back to regular ice…. Nice and quiet .
I would recommend this to a friend- Cons mentioned:Noise level
Great ice, horrible noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice was great but the incredibly loud screeching noise was not. Returned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear you experienced a screeching sound. This is not what we would expect to hear and are sorry you had this issue. We hope that you will give us another chance to earn back your trust and business. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Best ice machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Love the ice and it’s not that noises at all!
I would recommend this to a friendWonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great Family loves it. Does everything i expected it to.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, it is the best splurge item I’ve ever gotten.
I would recommend this to a friendAmazing appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing appliance. Pricey, but quality is there every time.
I would recommend this to a friendMs.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love it. No more trips to Sonic for me!!!!!
I would recommend this to a friendGreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great ice machine and I love the reservoir.
I would recommend this to a friendWhole family enjoys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very easy set up, and no problems since.
I would recommend this to a friend