Customer Ratings & Reviews

Great item and seems to do all we need. The ice is definitely as described

My wife and I bought this for Christmas. We love it!

Exactly what we expected! Recommend to all ice lovers!

I cant speak on the longevity of it, but my wife is in love with it. Its the GOOD ice. If it last it will be beyond wonderful.

Magic. Wonderful. Don’t hesitate This is the greatest appliance for one reason. No other appliance produces this much joy.

I don’t usually write reviews, but I felt compelled to share my experience with this machine. Initially, it worked great—making ice quickly and without any issues. However, after three years of careful maintenance, including weekly cleaning as recommended, the machine started leaking water all over my kitchen. It seemed like the water was leaking from inside the machine itself. I reached out to GE, fully aware that the one-year warranty had expired. I was hoping they could at least offer a technician to repair it. To my surprise, they told me they don’t provide any repair services for this machine and suggested that I simply buy a new one. I find it unbelievable that their solution to a $600 machine breaking down is just to replace it, especially when they don’t offer any replacement parts or repair options. From the reviews I’ve read, it seems I’m lucky it lasted three years—others have had it fail within months. If you do decide to purchase this machine, I strongly recommend getting an extended warranty; otherwise, you might end up wasting $600, as there’s no way to repair or even disassemble the machine since everything is welded together.

My family has owned 4 of these in the last 5 years. Four have died and the 5th one is about to bite the dust. I will never purchase another. These were produced by another company and purchased by GE ( the only reason we bought a couple more) They always seem to be just out of warranty when they quit working And at 500.00 + per unit can't be justified. Not all of these units were purchased at Best buy this is more of a rating review for the GE product. I guess I find it hard to believe some folks give this a great review. From our experience it is not an issue of when it will go bad ( all mechanical/electrical appliances will stop working) it's a question of how quickly it will go bad.

Not great. When it works the ice is good but this is a very high maintenance machine. Frustrating to pay over $500 for a machine that only sometimes works.

So far we are very pleased with our ice machine, we also really like the small ice pellets

have had it for a month now. and so far, it works great!

I absolutely love my ice maker. I can start in from another room, or even schedule it when to start.

It’s everything I expected and more. We got it for the office and it keeps up just fine

Love this ice macine. Nice crunchie ice. Fast recovery. And you can operate with your phone.

But the bullet and ordered this machine after a poor experience with a cheap amazon ice maker. After a few weeks using this one I’d have to echo some of the other 5 star reviews I read before buying. It’s much more quiet than our old nugget I’ve maker, makes ice more quickly, and makes a lot of it!

Wife loves the nugget ice! Easy to use, easy to clean

It works well. Makes ice fast and well worth the money

Best purchase! Love the good ice! Highly recommend.

This is partly my fault so I don't want to bad mouth this ice maker, it just is not going to suit my needs and I think the product description could be considerably better. I like a minimum of 50 lbs of ice for fishing, about 20 for food and beverage and at least 30 for fish. When I saw that it's a 24# ice maker I thought this could work, realizing that I'd have to dump ice several times in a cooler. What I did not know, and what appears no where in the description, is that the bin is a paltry 3 lbs. That means I'd have to start making ice the morning before a trip and dump it into an extremely high quality cooler a couple of dozen times. Since I normally know I'll only be fishing during the weekends it could work I suppose. I could make ice during the week and then have this as a nifty party ice maker for at-home social events. Anyway, this is the review I wish I'd have had the benefit of reading before purchase. If you're not needing as much ice as me, this could be a good fit.

It’s wonderful hasn’t missed a beat yet! I’ve had others

great ice machine! tired of the wife asking for a bags of ice? This is the one!