Customer Ratings & Reviews

Best kitchen device I've purchased in a long time! I you have more than 3 people in the house, ice will go fast. But if you keep the water full (side tank is a MUST) and make sure its running you'll be fine! Absolutely in love!

I love this ice maker, Not sure if I needed the built in wifi, because we use so much ice the machine is always on. We have 3 different ice makers now, but this one is by the far the BEST! Thinking of buying on for our motorhome.

I love this machine!!!! I love Sonic ice and it’s great to have this great ice really handy at the house. It does make a little noise but it’s worth it. I would recommend if you want handy ice for drinks and smoothies this is a wonderful addition to your home or camper or man cave!!

This thing ROCKS! Best icemaker we have had so far. The side tank is a necessity, increases your output so much. Only complaints is that this style of ice melts more quickly.

Awesome ice maker! It’s impressive how fast it makes new ice! Everyone loves this machine. The con on this product is having to constantly refill the water and cleaning the machine is a pain.

You may think, why do I need a $600 ice maker when I can get one for under $100? Well, this icemaker is well worth it. The ice is plentiful and perfect. Get the 2.0 for the wifi capability. Just do it.

Love it;-) perfectly crushed and soft! Very glad I decided on this one! I took my time researching and this was #1 on all sights. Worth the money;-) love the side tank! Definitely recommend ☝️☝️

This replaced an Opal 2.0 we bought a year ago. We gave that one to our godson, and bought the new, black stainless version. It works great, we love the ice, they have clearly made good progress on the app too. It does a good job of letting you know when more water is needed to keep making ice. Understand that it does require weekly cleaning as per the manufacturer, and proximity to a sink is ideal, but would buy it again for sure.

So far, I've really enjoyed this ice maker, It encourages me to drink more water just to get to that lovely ice. Other reviews state that's it's a little loud but I haven't found that to be the case. I Will be keeping this thing will update the review if any problems arise.

I bought this ice maker for my wife's birthday. She was really wanting an ice maker that made that Sonic ice. We were also looking at the cheaper ones that made the hollow bullet-style ice. We stayed at a VRBO that had one, so we got to test it out. It was okay, but definitely not Sonic ice. The price for this unit made the decision tougher, but the return policy that Best Buy has made it easier, knowing that I could return it if we didn't like it. And then we did the 18 month, no finance charges option for payment. We ended up buying this unit and are we are glad that we did! We love this ice maker and use it all the time. Infact, when the wife leaves for work, she fills up a gallon size ziploc full of this ice to take to work with her for the drinks throughout the workday. I haven't had any issues with it at all and its fairly quiet. The initial set up took a while with the cleaning cycles. But overall, a great purchase and we are glad that we bought it.

We love this ice maker. The ice is delicious and the machine is very efficient. As the ice melts in the machine, the ice maker recycles the melted water and makes more ice. The machine makes a humming noise but the quality of ice far out weighs the hum. Super easy to clean too.

I love this ice machine. The only complaint I would have is it is a little loud when making the ice, other than that it makes awesome ice!

It works well and I love the pellet ice. It is a little noisy like people say it it sounds like the dishwasher it doesn’t bother me because I can have all the pellet ice I want.

My family thought I was a little extravagant for buying this ice maker, but they absolutely love it. So easy to operate and makes the best ice ever and lots of it!

Purchase to supplement primary refrigerator ice. Has worked been working fine so far. Setup was easy. It can make a bit of noise when making ice but has not been an issue for us. The ice is excellent. It is used more than the primary refrigerator ice.

Great ice but very noisy. The ice it makes is incredible. The grandkids love coming over just to get ice. The noises this machine makes is another story. We are on our 3rd machine. If you do purchase this machine, get the extended warranty. Dealing with Best Buy on these issues has been horrible. Just try to call your local store with a simple question. They’re system sends you to someone that barely speaks English in another country that doesn’t even know what Best Buy is. Terrible but true!

Great purchase love my ice machine, makes great ice

The ice this machine makes is really good. We've owned it for about 2 months and so far everything has worked great.

This ice machine is awesome! Was it spendy? Yes. Was it worth the price so my addicted to eating poop ice wife is happy? DEFINITELY! The setup was easy. Just takes a little time. The packaging was surprisingly substantial to protect the ice maker. Didn't expect to find wood panels on the top and bottom. It made ice within just a few minutes and we have yet to run out. All i can say is make sure you ONLY put distilled water in it. Love the color we chose. The stainless is a classic color. The LED light is a real nice touch. When snagging some ice in the dark and it almost makes it glow. Also, like that we can take it with us in the RV and have ice any time. It will hold a full gallon of water. Fill the side reservoir, add some water to the tank the resevoir sits in and then dump the rest in the reservoir under the ice bin. I highly recommend this ice maker!

Outstanding! Makes ice very quickly. Definitely recommend purchasing model that has separate water tank.