Customer Ratings & Reviews

We’ve had this for 9 months and absolutely LOVE it!!! We go through A LOT of ice and this little thing keeps up! We always use filtered water and it runs and operates perfectly.

We’ve had this for 2 years and still love this machine. Works well, we are able to connect it to our phone and set up an on and off schedule that fits our life for when we need ice or not. The side tank is a game changer though, I would highly recommend buying the one with the side tank. It does need a good cleaning and regular cleaning. But even that is pretty easy.

This ice maker is the real deal! The ice the unit creates is similar to the kind you can get at Sonic— who can complain about that!? The noise level is relatively quiet and something you’ll get used to over time. My one complaint is the fact that you have to place the ice scooper outside of the unit— this creates frequent mopping up of excess water. If only they designed a way to store the scooper on the inside, then the maintenance of this would be more ideal and less of a pain. Overall, excellent system— functionally and aesthetically.

Awesome Ice! A little louder than expected, but based on all the reviews kinda expected it. Limitless supply of awesome ice! Blue tooth controlled and programable.

Love it. Constant ice. Great for mix drinks. Towards the end of the week, the reservoir tank wasn’t feeding the unit. Not sure what happened but I took it out and put it back in and water was feeding the ice maker. None issue at this point.

I have wanted this ice maker for awhile and I believe it was worth the wait, it works great. And the side tank is great and I love the pellet size ice.

Great unit! Works better than the one I had, easy to clean and makes great little ice bites! I had reservations due to cost; however, after using it multiple times, I can justify the cost with no reservations. Should have had this one 1st!

We wanted opal ice badly enough that we purchased a $650 ice machine. When you spend this kind of money you would expect this device to work well. It makes great ice and we love it. The biggest downside to this machine is the noise. It was tolerable when we first started using it. I purchased this Ice Maker on July 15, 2021, and today it is October 8, 2021. This ice maker is 2-3 times louder than the day we took it out of the box. It is now randomly making very very loud squealing sounds that can only be stopped by unplugging the unit. It sounds like the whole thing is coming apart. We have contacted customer service and they are working through a warranty process with us now. In the instruction manual, it tells you to use water with a hardness of 12.0 grains or less. When the warranty team talked to us they stated that you need to use distilled water in this machine. So, if you are fine purchasing distilled water to fill up the tank every time then I say knock yourself out with this ice maker because the ice is awesome. Just be warned it goes through a tremendous amount of water. If you don't want to store distilled water to make ice and you have hard water then I would completely avoid this purchase. Just my two cents.

This little ice maker is awesome. It makes the perfect size ice nuggets, fits right on top of the counter and is so easy to use. It made ice super fast as soon as it was cleaned and set up to go. It is quiet and easy to refill the water. highly recommend!

For those who like pellet ice, you will love this thing. With five living in my house, I don't think this thing ever stops running, we love our ice. So why four stars? After 8 months of use it started leaking. I filed a warrantee claim with the manufacturer and they drug out the process for a couple weeks asking for weird stuff, like a picture of water on my counter proving it was leaking. After they finally approved the warrantee replacement they notified me everything is delayed and it would be a couple of months before they could send me a replacement. So, great product but subpar service.

Perfect for you if you are addicted to Sonic ice. Easy to set up and use. The price was good also because others on the market are very expensive. In an hour, the bucket is pretty much full, so I think it's pretty fast for the size also. Great buy at Best Buy.

A great ice machine. The family loves it already, it took a bit to get it working, the app is terrible, don’t use it. Don’t bother to mess with the scheduler and just let it do it’s thing…. It took a few startup cycles to get it running, and it was a little slow for the first few hours, but once it was up and running it makes a very surprising amount of ice in a short amount of time. My only “real” complaint is the ice drawer has to be seated just right, you have to pick up on the tray when you push it in and make sure it clicks in place or else the machine will shut down because it thinks the drawer was left open.

No better ice maker on the market. ONE issue keeping it from 5 stars and it probably solves MOST of the negative reviews. The door sensor is very very finicky. GE needs to adjust the sensitivity or the height of the tray.

I love this ice maker, it makes up to 3 lbs of little nugget ice cubs. It works great. Easy to use. Perfect for summer or all year long.

Purchased in August and use this everyday. So far it works great with no issues. I absolutely love the nugget shaped ice. It does make noise during ice making, but not for long periods of time. Highly recommend this icemaker

Love this. My dream come true! Makes ice quickly and efficiently. Cleaning is kinda a pain, but at only once a month it’s doable.

You like fast cars? You like freedom? You wanna be one of those guys in the “touch of modern” commercials? This is the ice machine for you. As you search to find that perfect vinyl record to play for your guests - “The Beatles - Revolver” or stick with something a little more classic like “Fleetwood Mac - Rumours?” No, you size up your cronies and Eric Clapton - Slowhand seems like the appropriate recording to celebrate the victory of your favorite sailing team. After 20 minutes of mansplaining your thoughtful choice to your peers, your ice is ready to decorate the boulevardiers you crafted as you educate them on the rich history of the spirit you just served.

Extremely easy to use and works flawlessly upgraded from the 1.0 so I could have a bigger ice capacity and faster ice creation!

I got this as a present for my mom. The quality of ice is great. They are just like the Sonic ice, but it is a bit large and occasionally makes loud noises. Still worth it though.

This is the best ice machine out there. If you like soft nugget ice this is the machine to get. Yes, it’s pricey but it’s worth it if ice is important to you