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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,786 reviews
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Icemachine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product even thought its a little expensive ive always wanted a ice machine that made crushed ice and i finally purchased it works great easy set up would recomened to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Just clean on a regular basis and product works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely the best little product I bought for my wife! It make ice quickly and keeps up with her ice usage. Easy to clean and use little counter space.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for your purchase. We are so pleased to hear that you and your wife are happy with our Opal Nugget Ice maker. It is such a great model that has the absolute best ice! We appreciate your business. If you have any questions in the future, please reach out and let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this machine! It's a bit noisy, but the ice is SO GOOD. It makes ice fast too. I just set it up with a schedule and there is always ice when I come home from work!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this shortly after Christmas and have had no issues with it. It works great and makes ice fast. I was concerned on how fast it would replenish but we have had a few gatherings where almost all of the ice is used and before we know it the bin is full again. We do use distilled water in it. Only thing I wish it had was a cap on the top of the water tank so it didnt have to be removed to fill it, which is not hard, but the only thing I could really find to complain about. Highly recommended!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're so pleased to hear how much you love your ice maker! We strive to meet the needs of all our consumers and understand there's always room for improvement. This is great feedback that we'll gladly share with our product team for review. Thanks for allowing GE to be part of your home. Have a wonderful day! - Don@GEA GE_Appliances

  • Pros mentioned:
    Ice quality, Side tank
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Never Run Out of Ice Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace the nasty fridge ice and this guy does a gray job. Has the side reservoir which makes plenty of ice and the light keeps it clean and bacteria free. Little on the pricey side but you get what you pay for. So far a great purchase and we’re never going to run out of ice. Makes a batch in just a couple of hours. Highly recommend.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thanks so much for reviewing this awesome ice maker. It's great to hear that you like the side tank which reduces how often you have to fill up. This product definitely stays full with crunchy ice. Thanks for trusting the GEA brand. Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    An Excellent Machine for Crunchy Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving to NYC from Atlanta, my wife bemoaned for years the lack of « the good ice » at establishments near us. So loud were these calls, I proceeded to investigate what exactly said « good ice » was. If you enjoy the crunchy, mouth pleasing, drink dispersing ice found commonly at Cane’s or CFA, run, don’t walk, to your closest Best Buy for this. Fantastic at full retail, a crime to miss at any discount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The most absolute best purchase ever!! It’s a family pleaser and when entertaining, guest love it! Easy set up, easy to use and super yummy ice pellets like at chick fil a!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Ice the perfect size. Only negative makes a lot of noises when using. Especially during start up.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ice makers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it to me.When it comes to counter top ice makers i have found that you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add to our kitchen, great size, only downside is it need to clean it once a week

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Wow! Great Icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine, quietly makes the nugget ice that my my family loves. No more trips to buy nugget ice, makes plenty for family of 7. Simple to assemble and operate,

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Nice machine, terrible instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is great and it makes it fast. There is a bit of a learning curve setting it up and cleaning it, and the instructions are only slightly better than useless. The first week or so the ice tasted very strongly of the machine itself and we were concerned we'd made a terrible mistake. I read online to run a cleaning cycle with vinegar and then WARM water and that helped a great deal. I ran half a cup of vinegar and warm water through, then ran the cleaning cycle 4 more times with just warm water and now the ice tastes good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    great nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great nugget ice in little time. Easy to clean

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to share your thoughts with us. We're thrilled to hear you're enjoying having "the good ice" in your home. The Opal Icemaker makes every beverage a little more fun. We know you'll continue to enjoy this icemaker. Thank you for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this ice maker. I have been used to the bullet and cube type for quite some time and I dont know why I waited so long to get this thing. The one thing that ultimately did the others in was not being able to clean things out very well so having a cleaning system built in was huge for me. Yes, it was about twice as much as a normal ice maker but hopefully it will keep me from buying more down the road. Overall it is pretty quiet and makes plenty of ice. When the bucket gets full, I just dump things out in our freezer and let it keep making more. I also like that I can fill the additional reservoir without stopping the process

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Priceless Appliance You Need Right Now!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously owned an original GE Opal Ice Machine, but there were some fatal flaws that caused us to unplug it - though we missed the ice it made. Once I read and saw reviews for the new and improved (and cheaper) version, I knew we needed it in our life and on our counter. The ice that it makes is perfect and makes every drink better, even just a glass of ice water. Dont hesitate to add this to your counter if uou’ve got the space. You will thank me later!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    love the ice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the ice maker & ice size. But it started making a weird noise. of course after the return/exchange date. VERY pricy

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Portable nugget ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable nugget ice maker by far. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Crunchy Ice lovers paradise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Works great and we use it a LOT! Best ice ever! as good as or better than Sonic party ice. Not too loud, easy to use and maintain and it looks nice! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    GE opal nugget ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice nuggets but after a few months the icemaker starts naking a loud noise. I exchanged it one time and the second one is doing the same thing. Ive youtube it and it seems you have to grease something inside but i would have to take apart. Ill hand on to it and exchange it again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are sorry to hear that you have had to exchange your first unit and the second one is doing the same thing. Please know that this is not the quality we represent in our products and will use this information for our engineers and design teams to use for changes or improvements moving forward. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances