Customer Ratings & Reviews

My family and I absolutely love this ice machine. It makes great ice, its easy to clean. Very quiet and worth the money!

LOVE the ice maker & ice size. But it started making a weird noise. of course after the return/exchange date. VERY pricy

I really love this ice maker. I have been used to the bullet and cube type for quite some time and I dont know why I waited so long to get this thing. The one thing that ultimately did the others in was not being able to clean things out very well so having a cleaning system built in was huge for me. Yes, it was about twice as much as a normal ice maker but hopefully it will keep me from buying more down the road. Overall it is pretty quiet and makes plenty of ice. When the bucket gets full, I just dump things out in our freezer and let it keep making more. I also like that I can fill the additional reservoir without stopping the process

The ice is great and it makes it fast. There is a bit of a learning curve setting it up and cleaning it, and the instructions are only slightly better than useless. The first week or so the ice tasted very strongly of the machine itself and we were concerned we'd made a terrible mistake. I read online to run a cleaning cycle with vinegar and then WARM water and that helped a great deal. I ran half a cup of vinegar and warm water through, then ran the cleaning cycle 4 more times with just warm water and now the ice tastes good.

I enjoy this ice maker very much its very easy to use I like the soft nugget ice

Easy to perate and clean. Quiet and makes ice quickly.

For a nugget ice machine, this is perfect! I wanted some way to get more fluids into myself and my kids, so i figured an ice machine would be perfect. I picked this one because, lets face it...no one truly loves the bullet ice. They just tolerate it. Let me tell you, I have not been disappointed yet. If anything, im disappointed in myself for not being able to get through the ice as quickly as it makes it. If I had one suggestion for anyone looking to purchase this machine, it would be to use distilled water. I buy it for $0.99/gal at the store and it makes it not only have better tasting ice, but its overall better for the machine.

Bought for a small office setting. Easy set up. The side tank is perfect for the amount of use and is easy to refill when needed. No issues with the product at this time.

I am enjoying my countertop icemaker,it is easy to clean and makes a very good amount of ice.

Love it but I’ve had to replace it 3 times for an awful noise it was making! Glad I bought the warranty!

Great little machine, with plenty of ice generating power. It is compact enough to keep on top of kitchen counter where it gets plenty of use.

Easy To Assemble. Makes Ice Fast. Makes Soft - Chewable Ice. Makes Sounds Like My Cat Is In Heat. It's horrible. I'm returning mine to see if I can get one that doesn't sound like rabid cats mating.

Friends come over you payed $600 for a ice maker! And when they leave ice is gone! Everybody says it’s loud well not to me and it does great!

Best ice ever! It makes ice in no time. I was worried about it being loud due to other reviews i read but not loud at all. Bestest ever!!

The ice is perfect nugget ice and the machine produces a lot. My only concern so far is that directions indicate it should be cleaned once a week. That is a lot of work for once a week!

Ice maker still going strong works really well but the recommended cleaning cycle comes up really fast

I liked the idea of a freestanding unit because ice-makers built in to refrigerators notoriously break down. When I saw this unit makes softer ice pellets like what you'd get at Sonic, I decided on this model. I'm well pleased and the money I'm saving on Sonic's "Ocean Water" will pay for this machine... in maybe ten years at this rate, ha. Don't judge the first pieces of ice that get made, they were kind of extra-hard and I got worried. A couple hours in I had some nice, more "fluffy" pieces. Mind you, the texture is not fluffy like shaved ice, but not rock solid either. This machine is giving the unanticipated bonus of helping me increase my water intake, so I'm happy all around.

If you like the nugget ice this is the ice maker for you. Now it is a bit noisy that’s for sure. But if you can get past the noise I think you’ll be happy with the output of ice.

Great ice maker, this is our second. The first worked/still works and I gave it to our daughter after buying the black one.

Love it!!!! I haven’t used my ice maker in my fridge since getting this. My kids like it so much that they will stop and pick up a ziplock bag full. Always enough ice. Easy to set up!