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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Expensive, but worth if...if you like chewable ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - It's the type of ice I have wanted at home but never knew how to describe. It's like the ice that I used to get with fountain drinks at the little league snack shack. It's the ice that made me always want a fridge with an ice machine that could do good crushed ice...but it was still never the same. This machine also makes ice quickly, and is not nearly as noisy as some of the other reviews would suggest. Cons - It's expensive. And it's a little tall for some under cabinet locations. That's really all the negative I can find.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using our ice maker for about a month, now, and we love it. It is quieter than expected and makes plenty of perfect ice. We stockpiled ice in our deep freeze for our Thanksgiving family gathering and it was so nice. I will say it is preferable to store ice in plastic ziplock-style bags and not in Tupperware-style storage containers, as the ice will be slightly wet and cause it to freeze in clumps. It is much easier to break apart when stored in bags. This is a large unit and did not fit under our upper cabinets, so we use it on a rolling cart to move it near the sink for drainage and cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Perfect Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. It’s fast, the ice is the perfect size, easy to set-up and clean. Totally worth the price. And it’s not loud at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Our Ice Maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both love this ice maker the moment we got it. It’s worth the money and it’s one of the top highly rated ice makers. Both me and my Husband use it all the time and we both love this kind of ice and it keeps drinks cold for a long time. It’s the Best ice maker ever.!!!! I highly recommend and suggest getting this ice maker for you and for your family if you are looking for a ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Makes the best pellet ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas. I’ve been wanting to get her one for a couple of years now and finally decided to make it happen. My wife loves ice, especially the pellet ice. She says this is some of the best ice she’s ever had. As compared to Sonic ice, the Sonic ice doesn’t even come close she claims. As for setup and operation, it was very quick and easy to start. It took several hours to fill up the bin, but once it’s full, it maintains a good amount of ice, even with more than moderate use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Best ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker! I bought the first one a few years back and decided to buy a second for our vacations home. The first one is still running like new.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    My family loves it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves our ice machine! It’s has become a staple in our house when grabbing a drink or just something crunchy. The only problem we had was with the filter but once it was in right everything has been smooth ever since.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear you and your family are loving your new Opal icemaker unit! We appreciate you providing your feedback about the unit. We just know you will continue to be impressed with it and will be nice to have for those hot summer days! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator’s ice maker broke 2 yesrs ago and i needed something to make ice. FYI dont ever by a Samsung refrigerator, theyre junk. This GE makes ice so fast and the ice is the incredible Sonic style ice. Maintaining the machine is paramount though. It needs descaled at least once a month depending on your water quality. Overall, I can’t recommend this machine enough if you need an ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice ice baby

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Easy use. Very convenient. Makes more then enough ice and makes it quickly.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there,

      Thanks so much for taking some time to rate this incredible ice maker. It's definitely an excellent product to have in any home! Make sure you're connected to the WiFi for even more awesome features. Thanks for choosing GEA! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made ice maker. Performance is excellent. It is easy to use. Love the ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people who like to chew on ice all day! Also, good for making drinks. The only downside is the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great Ice - Sounds Like Cats In Heat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To Assemble. Makes Ice Fast. Makes Soft - Chewable Ice. Makes Sounds Like My Cat Is In Heat. It's horrible. I'm returning mine to see if I can get one that doesn't sound like rabid cats mating.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear your unit made that sound. Please know that we're always here if you have any questions or concerns about your unit. You can contact Opal Support at 866-907-6718, Monday through Friday, from 8:00 AM to 8:00 PM EST. GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to perate and clean. Quiet and makes ice quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy But

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for a month now. Works as advertised. It took approximately two hours for ice bin to fill the first time. It has made a couple of “growling” noises but continued to work fine. Pros : it makes nice ice and we have not ran out (family of 5). Cons: it’s fairly noisy but getting use to it. Also I wonder how much electricity it uses. So far overall I’m satisfied. Four stars because of noise

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love having my favorite ice anytime!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this ice maker for 9 months and we love it! Works well, a little loud at times but you get used to it. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Enjoying our 2nd machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ice maker! One important note, make sure to get the extended warranty. May reviewers mentioned their machine had issues just after the one-year mark and how easy the exchange process was with the extended warranty. We had the same problem. The machine itself makes great nugget ice, quickly with a minimum fuss. We have not used the WiFi capabilities so I can't comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice queen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice machine! Is so easy to use and the ice pellets are right size to munch on!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    You Deserve It !

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nugget ice is the only way to have a drink with ice and what better than the Nugget Ice Machine!! Perfect ice every time and the app makes controlling the device so easy setting a turn off time and turn on time so you wake up with fresh ice every morning. Worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    If you like Sonic's ice, this machine is for you!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES this little ice maker. It makes nugget ice, just like Sonic. If you aren't an ice person, you won't care about this, but if you enjoy the ice you get at Sonic, you will not be disappointed with the GE Profile! We've had our for three years now and it is still going strong!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! We are happy to hear you and your wife are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too! GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this machine works. The only negative response is the sounds it makes, but it is in the kitchen so it doesn’t matter.

    I would recommend this to a friend