Customer Ratings & Reviews

Pros - It's the type of ice I have wanted at home but never knew how to describe. It's like the ice that I used to get with fountain drinks at the little league snack shack. It's the ice that made me always want a fridge with an ice machine that could do good crushed ice...but it was still never the same. This machine also makes ice quickly, and is not nearly as noisy as some of the other reviews would suggest. Cons - It's expensive. And it's a little tall for some under cabinet locations. That's really all the negative I can find.

My wife loves it. It’s fast, the ice is the perfect size, easy to set-up and clean. Totally worth the price. And it’s not loud at all.

I love the small ice pellets! They are very easy to eat! It doesn’t make a mess, it recycles the water.

Had it for 2 years and 4 months. Loved it, but it can get loud, and the clean out is a little annoying as often as needed. And then one day it started to leak and never stopped. So either I got a lemon, or this didn't last.

Nugget ice! Love the easy set up and daily ease of use - does need to be cleaned every week or two, but it’s easy to do and worth the effort. Makes ice quickly too!

Makes ice fast is a little noisy but not annoying being small nuggets it melts fast

Been working great for over 4 weeks! It's a little work cleaning it every week and descaling it every other week or 2 but worth the hassle. The ice it makes is great and I figure eventually this will pay for itself since the wife won't be buying Sonic ice any longer. Sorry Sonic. I hope you survive. :)

I bought this for my wife for Christmas. I’ve been wanting to get her one for a couple of years now and finally decided to make it happen. My wife loves ice, especially the pellet ice. She says this is some of the best ice she’s ever had. As compared to Sonic ice, the Sonic ice doesn’t even come close she claims. As for setup and operation, it was very quick and easy to start. It took several hours to fill up the bin, but once it’s full, it maintains a good amount of ice, even with more than moderate use. Highly recommend.

This is the best ice Machine on earth. Besides the nugget ice the Bluetooth feature is my favorite. If I’m at work and want some ice made before I get home. I just go the app and start my ice machine an hour to an hour and a half before I get off. Also in the app will let you know when it’s time to clean the ice machine.

This ice maker is awesome in many ways and many ways it's not. First off, the product is perfect in size and frozenness. Best ice hands down. But it's definitely not portable its very heavy so it stays where u put it. You're not going to be moving it much for sure. It's kind of hard to fill and keep up with. like if you want the amount of ice advertised you need to empty it 30 times it can't make a lot of ice but not unattended. Hefty price worth perfect ice ? for me no

I’ve had for a month now. Works as advertised. It took approximately two hours for ice bin to fill the first time. It has made a couple of “growling” noises but continued to work fine. Pros : it makes nice ice and we have not ran out (family of 5). Cons: it’s fairly noisy but getting use to it. Also I wonder how much electricity it uses. So far overall I’m satisfied. Four stars because of noise

Love this product. Very quiet. Good ice. Looks stylish. Not too big. Love it!

Bought this for my wife, but my whole family, including me is completely enjoying this. We chose this because at my daughter's work they have an older model in the break room with lots of people using it, and its wonderful.

Makes perfect ice and very quick and quiet. East to setup.

We love our ice maker! One important note, make sure to get the extended warranty. May reviewers mentioned their machine had issues just after the one-year mark and how easy the exchange process was with the extended warranty. We had the same problem. The machine itself makes great nugget ice, quickly with a minimum fuss. We have not used the WiFi capabilities so I can't comment on that.

Awesome counter top ice maker. I have not yet gone through a full cleaning cycle but overall after a month or two this item is still awesome. It makes ice quickly and relatively quietly. The ice lasts awhile in a cup. I was able to catch this on a bit of a sale and since we purchased for our basement windows w have had 2 or 3 family and friends go and get one. Not the cheapest option out there but looks good on my counter and fits our decor without sticking out.

Have been using our ice maker for about a month, now, and we love it. It is quieter than expected and makes plenty of perfect ice. We stockpiled ice in our deep freeze for our Thanksgiving family gathering and it was so nice. I will say it is preferable to store ice in plastic ziplock-style bags and not in Tupperware-style storage containers, as the ice will be slightly wet and cause it to freeze in clumps. It is much easier to break apart when stored in bags. This is a large unit and did not fit under our upper cabinets, so we use it on a rolling cart to move it near the sink for drainage and cleaning.

We've tried other home ice makers before, but this is our clear favorite... easy to install, easy to maintain, and produces great, chewable pebble ice at 5 pounds per hour, and with a very small footprint. It fits under any standard cabinet.

Amazing item! I can have sonic ice every minute of the day without having to go to sonic to buy it. Definitely like the fact that it makes enough ice for my family in less than an hour. Which means I can fill up the glasses at the beginning of the meal and by the time we need more; it's there!!

We have had this ice maker for 9 months and we love it! Works well, a little loud at times but you get used to it. Very happy with purchase.