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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,786 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome nugget ice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice machine!!! My only complaint would be that it is quite noisy but I’m willing to live with it because the ice is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nugget ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the small ice nuggets. The ice maker does take up a lot of counter space and can be a little loud but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker, makes ice quickly! Makes the Sonics which I love. Easy to assemble.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Perfect ice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. its constantly running. Ice cubes are soft. Plenty of ice for the whole fam!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are also enjoying the famous nugget ice! We hope you and your family continue to love it for a very long time. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Unhappy in Alabama

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the opal ice machine....love the ice... BUT..already having problems! This is the second Opal. First lasted 3 weeks and quit making ice...ADD WATER...continued to come up! Replace with a second. After few weeks...ADD WATER.. keeps coming up. Have to thoroughly clean and prime pump to get it working! Now working 3 straight days. If stops again with ADD WATER, will return. Obviously the machine has a defective part. Do Not know why GE doesn't correct the issue! On going problem and ridiculous for a $600 machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your feedback. We can understand your disappointment when your favorite ice is not working properly. We would suggest getting support for your Opal Ice Maker by calling our Opal support team at the phone number 1-866-907-6718. We are confident they will be able to help. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sooo Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice, I bought it twice! One of my favorite things, this ice maker produces soft crunch ice. Bought one for my office that the team can't get enough of and then one for the home where the wife and kids are all over it day and night. If there are any complaints, I wish i could get a bigger one and the wifi is silly. Otherwise a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice Machine on earth. Besides the nugget ice the Bluetooth feature is my favorite. If I’m at work and want some ice made before I get home. I just go the app and start my ice machine an hour to an hour and a half before I get off. Also in the app will let you know when it’s time to clean the ice machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I get the rave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my husband. I thought it a bit ridiculous since we have an ice maker in our refrigerator. Well, it is a hit with everyone in the house (yes, including me). The ice somehow enhances the flavor of your drink. It doesn’t melt fast as one would think. Now to the machine itself. You literally plug it in, add water, and there it goes! It stops when the bucket is full. Scoop out what you want and push in the drawer. It senses when ice was removed and fills it right back up. We’ve created a drink bar specifically for our Opal. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Machine. We like the bullet ice and this machine does a great job of making it. Having the reservoir on the side is beneficial.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Opal 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Opal makes ice really quickly and is so easy to use. Had a party last night and maker kept up, and most I think want to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Works great! Great ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great for over 4 weeks! It's a little work cleaning it every week and descaling it every other week or 2 but worth the hassle. The ice it makes is great and I figure eventually this will pay for itself since the wife won't be buying Sonic ice any longer. Sorry Sonic. I hope you survive. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker. I live the little nuggets. Easy maintenance as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Pricey, but worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my husband love ice so we would usually get one those big ice bags every 2 weeks or so (depending if we had any visitors). Since it's been hot we've been running out of ice faster than usual and going to the store to get more is becoming a problem because they're usually sold out. This bad boi is pricey, but so worth it. I no longer have to go search for ice in this Cali heat and it's the perfect addition to have for my coffee bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best Purchase Made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this ice make completely worth it! Had it for about 2 months now & its still no disappointments or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Make sure to clean it every week!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this ice machine is amazing! I was one of the people that bought a Samsung fridge that has a broken ice maker. This has replaced it even better. I no longer have to care about the stupid ice makers that are built into fridges. I am going to make sure to clean it every week like the manual says so that I don't get the horrible sounds in my ice maker like people are showing. You can even schedule it to make ice right as you are getting ready for work, then make yourself a huge cup of ice for your day!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing nugget ice maker, so worth it. Would definitely buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A great purchase for our family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ice maker. It works well for a family of 4 and if we need to stock up, we can bag it and put extra in the freezer. The only thing about this ice maker, which may be a common thing with all of them, is the grinding sound it makes while it is in ice making mode. You wouldn't notice it much if a radio or vent were on in the kitchen, but it only make the sound when it is refilling the ice bin.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love my ice machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ice Machine! This is the 2nd one I bought. My first one lasted 4 years and I never turned it off!! I know people review the "noise" but I have not had this issue. Ice produces fast too. Keep up with the cleaning cycles!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great chewable ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for that rare crunchy chewable ice look no further. This is for you. We have one for a family of 6 and this keeps up and is exactly what we needed. Great for bottles for aports. Work. Walks. Gym. You name it. Only thing is though … spend the little extra for the side reservoir as youll go through a lot of water and its a pain to refillif you dont have it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you and your family continue to enjoy that famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Perfect add

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great and ice ready fast and easy to use and maintain!

    I would recommend this to a friend