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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,786 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice machine is amazing! Easy to clean, easy to assemble, and easy to use. I have only used filtered water to fill it with but it does not have a bad/chemical taste. It has never ran completely out on my family of four. I love it so much i bought my mom one for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Side tank

    Rated 5 out of 5 stars

    GE Nugget Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works awesome, great product, easy to use, the side water container is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Top of the line ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been through many ice makers. This is the ultimate for ice cube snobs. The pellet ice is amazing. It keeps it frozen til the next day. I recommend using the distilled water for best taste. I couldn’t be happier with this machine. Might be pricey but you get what you pay for.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my ice maker. I have only had one issue with it where I had to return it. That is loud noise that it would make when making ice. I returned it to Best Buy and bought another one. The one I currently have works amazing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your experience. We're sorry to hear that you did not like the noise and had to return your first one. We're happy to hear that things are going great with your new unit, but there are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    GE Counter Top Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GE Profile Opal 2.0 ice maker. It is easy to set up and easy to use. And the BEST ice ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice nugget favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great ice maker for the last 2 years. Family of 5 who uses Hydro flasks, yeti and Stanley’s constantly love love this ice. It all of a sudden stopped working. We have great luck the last 23 months. Just waiting for repair at Best Buy to give me the fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Good so far, but hesitant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We had the older model and it died less than a year. But we ran it 24/7. Taking a different approach this time. Using the app and running a scheduler to make ice twice a day, using distilled water only, using the optional filter you can purchase. Hopefully we get more life out of this one. It makes great ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through multiple ice machines just trying to find the one that makes the perfect ice and works quietly. This GE sonic ice maker is the one. It keeps up with our ice usage, which is quite a bit. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker on the Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried multiple similar products and have encountered issues with all of them. The GE... While a higher price point... Is well worth it. It is quieter, more efficient, and makes ice that is the perfect pellet size. No more stopping by the convenience store or Sonic for ice!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're thrilled to hear that our ice machine has exceeded your expectations, especially after trying multiple similar products. Your feedback on the higher price point being well worth it due to its quiet operation, efficiency, and perfect pellet size ice is truly appreciated. We're glad to be a convenient solution that eliminates the need for additional stops. If you ever have more feedback or questions, please feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    The GOOD ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use. Love the crunchy ice!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been eyeing this product for a while but held off because of the hefty price tag. We recently bit the bullet and I am so glad we did. It makes ice super quickly and, although the product isn’t a freezer in itself, the ice keeps for a while. If you like nugget ice, this is a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sonic ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonic ice now. A little loud but functional. Friends love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Makes ice in about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ice Maker, have had a year now and it is now making slushy ice, the website says to clean, which I do regularly but it still is making shaved ice instead of the nuggets. Hoping to rectify this issue sooner than later, over all I love this machine, makes the best ice when it is not making shaved ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Heavier and louder than expected, but overall it’s an excellent piece

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Close to incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High cost but you will get daily use out of it. I started drinking more water as a result since i love icy cold water. Even my dogs enjoy it as a snack in their bowl. The primary tank is a pain to fill and the reservoir tank jams easily so ill deduct a star for that. At this price for ice this thing should be flawless and it almost was.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful Ice. Beautiful on the counter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months of incredible ice, We are still in love with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Works decently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and makes the amount of ice stated, producing a bin full in about 3 hours. If there isn't enough water in the main tank it won't take water from the side tank so be aware of that. I haven't had any issues and so far it's worked great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear your Nugget Ice Marker is working as expected. This is such a great model that allows you to have a quick cool snack with 0 calories. It's especially perfect for those hot summer days! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Best purchase for myself in a long time. I love pellet ice and this makes great stuff. Easy to fill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Opal ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and I love the ice it makes . Really recommend it

    I would recommend this to a friend