Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- |
- SKU:
- 10736194
Customer reviews
Rating 4.4 out of 5 stars with 3770 reviews
(3,770 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Investment.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Makes ice fast and makes A LOT of it. Got it for my mom for Mother’s Day. She loves it and it’s being used regularly. Definitely would recommend
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for choosing our icemaker to gift your mom! We are happy to hear that she is loving it and able to enjoy that famous nugget ice.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Good till its not
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because when it works and isn’t making horrible dying cat noises its absolutely incredible and looks good. We’ve had 3 of these and each on started failing within 6 months. Wanted so badly for it to work out but ultimately ended up getting our money back on it. The motor starts to make really loud screeching noises and it will continue to do so until unplugged, which then obviously defeats the purpose.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that you had to return your Opal ice maker due to the issues you were experiencing. We understand the disappointment that was caused by this situation. We hope you allow us to work hard to earn your trust again in the future.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Opal Ice makers are Grrrreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this up and running for about a month now and I love it! Makes ice super fast. Shuts off automatically when bin is full or if the machine needs water. I love the nugget ice, too. The machine is quite heavy and it really takes 2 to lift it onto the counter so I wouldn't necessarily call it portable If you're on the fence about this product, don't be, pull the trigger, you won't be sorry.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it everyday. Makes amazing ice. A bit noisy though but worth it.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Wife loves it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. I think it is noisy, but it makes ice quickly. It runs a lot because the ice is constantly melting. The melted ice is then refrozen into nugget ice.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your experience, and we're happy to hear that your wife loves it! We do understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEAppliances
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Get it While You Can"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day One After we set the ice Maker up.,It took about that Hour 1/2.,To Fill Machine With Such a Great amount of ice*!! Yum thee BEST
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so thrilled to see how happy you are with it. This is truly the best ice and it does work really fast! We have a lot of great tips on our website if you have any questions. If you need anything or have a question on any of your GE Appliances, please let us kow. We are here to help! Joyce@GEA
Rated 5 out of 5 stars
Good to do business with you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the update, I just wished that I could get my problem resolved, but I understand the issue but I will be considering maybe something else,but thanks for your professionalism.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 3 out of 5 stars
GE ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice this makes but it does require maintenance. Ours has has had a couple problems that has resulted in GE exchanging it for a new one. They have been easy to deal with and back their products. Would be a five star if we had no problems
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Nugget ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice!! makes ice fast, easy to use, fill water tank 1 daily
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great ice. We have not had any problems, it is easy to set up and works great.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE Opel 2.0 Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker!! Everyone that comes to our house always comments about our “sonic” ice and asks where we purchased it from. The setup was super easy and it’s relatively easy to clean( diluted bleach wash). I highly recommend the GE Opel 2.0. I did purchase an extended warranty. Although our machine arrived dented CS replaced it right away.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Got to have icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this maker with water tank and sonic ice pellets!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time people come over they are always commenting about how good the ice is
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Side tank
Rated 2 out of 5 stars
Too expensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pellet ice maker. This is so not worth the money that was paid for it. This was supposedly a gift for my birthday despite the fact that I never use it nor did I ask for it. It is constantly cleaning itself and always out of water. We even have the extra side container for water. I finally had to uninstall the app due to all of the alerts I was getting. Someone that may be deep into the GE ecosystem of products may love this product. In fact, before I accidentally found out what was spent on this I asked my wife to take it back. By the time I knew the price tag, it was too late. My wife and kids use it and like it. I won’t even fill up the water. It just takes up a lot of space in my bar.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your honest feedback about your ice maker. We understand how important it is to have a product that meets your expectations. Your experience with the cleaning cycle, water usage, and app will be shared with our team for future consideration. Thank you for bringing this to our attention.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best countertop ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a cheaper bullet ice maker. This makes nice dense pellet ice that lasts all day in an insulated bottle. Definitely get the model with the side water tank because it uses a lot of water. We do a fair amount of ice and I end up refilling the tank every 3 days or so.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Good day,
Thanks for taking some time to share your experience with us. It's nice to hear that you are enjoying using this model so far. It's definitely one of our more popular products! Thanks for allowing GEA to be part of your home. Have a fantastic day! Mike@GEA
- Cons mentioned:Noise level, Reliability
Rated 1 out of 5 stars
SAVE YOUR MONEY DON’T BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this nightmare for 6 months and it’s already gone to waste. It leaks everywhere because of a faulty seal inside the machine but if I want it fixed i have to pay a couple hundred dollars. This ice machine already isn’t cheap I’m not going to pay more to have it fixed when it’s only been 6 months. Before the leak it makes a very loud squealing noise just not worth the money
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. The Opal ice maker comes with a one year limited warranty. For help with this concern, please contact Opal Support at:1-866-907-6718, M-F 8-8 EST. -Don@GEAppliances
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
I’ve machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love my nugget ice Easy set up Recommend
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
So far, so great! Buy insurance 4 peace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great! EXACTLY what were were looking for. This machine makes the PERFECT nugget ice! We researched a lot and decided to go with the gold standard despite the significantly higher cost and we are not disappointed. For peace of mind we purchased the BestBuy care package because this is one small appliance we do not want to go without!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Ice Maker - Keep it Clean and it works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker works grear and meets all of our needs for daily ice. Keep it clean and it works great. Using the bluetooth controls is easy for setting up the cube maker schedules. We run make ice twice a day and it is plenty for our normal, dailly needs.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that your opal icemaker has been working great for you. We hope you continue to enjoy that famous nugget ice for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA


































