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Customer Ratings & Reviews

Your price for this item is $429.00
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Opal 2.0 ice maker for its excellent ice quality and ease of use. The side tank and compact size are also appreciated features. However, some customers have concerns about the noise level, reliability, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,771 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ice machine for our fridge broke and we debated if we should get a new one or spend the money on thr machine. We are believers and love this thing. Makea great ice and really works efficiently. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    WORTH EVERY DOLLAR!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first edition Opal machine and it recently quit working so we ordered the GE version. So far I am very impressed and like it more than the previous edition. I am an ice snob and this machine TOTALLY satisfies my snobbiness! My friends love coming over to the house bc they know they get to have "sonic" ice! I know it is pricey but it is WORTH EVERY PENNY

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Prefect ice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra Tank is a is a plus. Makes plenty of ice. We have 3 people in our home and always have enough ice ready to serve to our guest when they come over. Just like sonic ice..

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love Our Nugget Ice Maker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this ice maker, the ice pellets are the perfect size for all of our beverages. We are a family of 7 and the machine easily keeps up with our ice needs. Highly recommend and well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    GE Profile Opal 2.0 portable ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for a gift so I can only comment on information provided by reciepient. Ice maker has made GREAT ICE since first use. The only problem with this purchase was with the shipping which was a fiasco. Advise anyone to just stay on top of delivery status.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 other countertop ice makers that have since passed. both made very solid ice in different ways. love this thing. starts spitting ice out very quickly and makes the great nugget ice. the outboard reservoir is handy, others are just what they can hold internally and they need filling often. great countertop maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many choices and so many bad teviewd of other ice makers, i was concerned. I have to say it is as advertised. Makes ice quickly, and its the crunchy ice for ice chewers. Id recommend this for aure.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Wouldn’t work with water filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first few days was working well but after the filter was attached the machine started would act like there was no water in the side tank or main tank within one week. The machine was making very strong squealing noise. I liked when it worked for the few days but did not have a great experience. Returned rather than exchange. Also arrived damaged right out of the box from delivery.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – Thank you for sharing your experience with us! We’re so sorry to hear about these issues you’ve had with your old refrigerator, and we’re glad that you were able to return the defective unit. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience or frustration this refrigerator has given you. We hope that there will be an opportunity in the future to regain your trust in our brand. Should you ever need assistance, please know that you can always reach out to us. All the best – Matthew@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    I love it, I love it, I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thru about 5 different ice makers, and the GE Profile Opal, is the best I've ever had. I can completely empty the ice bucket and it'll completely fill it back up in about 2 hours. The capacity of this machine is such that I don't believe that I'll ever be without ice. I like that I can see the level of the refill tank, at a glance, to assure that it doesn't run low.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is made quickly and is perfect. Only down side is the cleaning process since i have hard water. That has been fixed by me buying large bottled waters.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Satisfied my iron needs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker I wish I still kept it but unfortunately I returned it. Very heavy but liked the small ice function

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    The best counter top ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to use and install. I used another counter top ice maker, and it would struggle to make ice. The Opal is amazing and well worth the premium price. Even though it has no refrigeration, I still have ice in the container 12 hours after I turn it off. You won’t regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! My water line for my fridge was across the kitchen so instead of running it through the entire kitchen and making a mess, I decided to get this and it has been great. Friends also call out the "sonic" ice they get to have when they are over. Also doesn't take up a lot of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the plus side, this makes the best ice! But straight out of the box it made a squeaking noise, which later turned into squeal, then a scream. I sent it back before the warranty ran out and they sent me a new one. Again right out of the box it did the same thing. Then started leaking water. GE couldn’t help because the warranty already ran out on the original one. Finally ended up throwing it away. Maybe I just got a couple of lemons.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. Please contact Opal Support at: 1-866-907-6718, M-F 8-8 EST. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Refreshing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the heck out of this. Probably put 1.5 gallons of water through it per day. Yes, it does make a little noise. We tucked it next to refrigerator so it's not out in the open. Love the ice. My wife will never be without one now. My only complaint is how often I have to refill it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    It makes the good ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it for long but so far it's been great. The ice is closer to commercial nugget ice than I was expecting. It's a bit larger but very uniform and has a great texture. Ice is made consistently and stays frozen. We love it. All of the people who made fun of me for spending this much on a ice machine are coming around.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. Only gripe is it is pretty loud when making ice. But there are ways to avoid by only running at certain times and/or storing some of the ice in your freezer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your feedback. We appreciate feedback whether good or bad because it helps us in what needs to change or whats working good for our future builds, so we appreciate it. We do hope that minus the noise, that you do continue to enjoy using this unit and that it keeps providing you with that great nugget ice for many years! If there is anything else we can help with, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest ice machine ever. A little expensive but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but makes great small ice like a restaurant and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker! Just like Sonic ice and it’s everything and more that you could want in a ice maker. I did buy mine as an open box. It was just like new. The only that I would suggest, is to ask for the paperwork that comes in a new box item. Because I got zero paperwork.

    I would recommend this to a friend