Customer Ratings & Reviews

This is a fantastic addition to our kitchen. It is funny but it even makes our drinks taste better. I love that the ice is hard yet soft enough that it doesn't hurt your teeth to chew.

Great solution for ice, our fridge ice maker (Samsung) stopped working and we needed a solution. This machine is quiet, efficient, and the ice is great.

Best ice machine ever!!! HIGHLY RECOMMEND EVERYONE BUYS ONE!

Love the unit. Makes ice quickly and is easy to maintain.

Makes the perfect chewable ice and it's easy to use.

I loved this ice maker however, shortly after purchasing it started making a loud grinding noise. I returned my first one and got another machine. Shortly after that one started making the same noise. Multiple calls to GE and they always told me I just needed to clean it. I always clean my machine and yet this noise persisted. I asked for GE to send me a new machine but they told me to “try” their recommendations first. I told them I was worried about the warranty expiring but they assured me that since I had placed calls BEFORE my warranty that I would be covered. My last call made to them the representative told me I needed to do a deep clean and “prime” my pump and thus would fix my problem. I was so excited as no one ever told me to prime my pump. I followed her instructions and now my ice maker does not make ice! I called GE this morning and told the representative I would like a new ice maker and she told me “Sorry, it’s out of warranty”. When I asked her to review my notes and the confirmation that my warranty would still be valid since I had placed multiple calls she told me that she has no notes on my account. So, now I’m stuck with a machine that doesn’t work and all my patience and trust that GE was going to stand behind this machine was all talk. They pacify you until it’s out of warranty. So disappointed! GE STAND BY YOUR PRODUCTS…

So worth the money! I have a friend who bought the same machine almost 4 years ago and it's still going strong. That is why I went with this machine. It's sleek looking and makes the best kind of ice Nuggets!

Very easy set up, creates soft ice, just what I wanted. I use the wifi feature daily.

I love this. I accidentally ordered the version 1.0 prior from a different site, where they didn't carry this current version. This one is quieter than the earlier. The cleaning mode is visible on the front instead of a switch on the back, which I also found nice. The recommended weekly cleaning is tedious, but overall worth it. I love this thing!

Its a good ice machine and makes perfect sized ice cubes

Love, love, love our ice maker! It makes the PERFECT ice nuggets. It makes the ice so fast and keeps it's cold in the storage bin. I definitely recommend buying one, yes they are a little pricey but worth it.

This is the best ice maker. It was a little pricey, but well worth it. I had purchased one on amazon at 1/4 the price and the motor burned out after 2 months. The GE is very quiet. I would recommend the icemaker!!

This was a gift to my soft sonic style ice worshiping wife. Over all we enjoy this unit. It's quieter than I expected even though I wish it was just a little bit quieter. Also I wish that the refill tank was top fill, but other than those things we love this ice maker.

Ice maker will make a horrid squealing sound throughout the making process. We have followed the protocol for cleaning, descaling and more and it continues to perform with issues. While the ice it makes is nice, and the unit looks nice, the level of maintenance and care required in addition to the fact it continues to have problems is causing regret for this purchase. And we are beginning to experience shared issues with customer service, which is frustrating. Hoping the manufacturer steps up and replaces or refunds us for the defective unit. There is no reasonable explanation for the issues we are having. By reading the reviews on GE's website, it is clear this is a known issue and I don't see any evidence they are willing to accept responsibility. Fingers crossed. But I do not recommend this unit. Buyers beware.

Love my Opal. Best ice ever. I have tried other brwnds and hands down this is the best. Note I use filtered water and clean frequently.

We love this ice maker. Makes plenty of ice and quickly. Low noise. It does have height so to fit under a cabinet you might want to measure ahead of purchase.

My family loves this ice maker. This is my second machine. The first machine was clogged up from the hard water build up. I did clean the machine, but I guess not as often as I should have. Luckily, I had the Geek Squad protection on this device, as well as my other purchases from Best Buy. I walked in my local Best Buy, they looked up my account, and gave me a new one in the box. The newer model now will now flash "CLEANING" on the L.E.D. control panel when it is time to be cleaned. This happens every 100 hours of use while the machine is making ice.

Best icemaker out there. My wife loves the ice. We have two, one at the office and one at home. I highly recommend. Make sure to do regular cleaning

For those thag remember the ole Hardee’s ice, now Sonic ice and Chick-Fil-A ice, this is it! Delishious, pure, scrumptious ice! I keep it running 24/7 (why not with the optional 4 year warranty). Get it, you won’t be disappointed (except for Karens).

We bought this because our refrigerator ice machine went out and had been buying bags of ice. This is a game changer! We love this pellet ice and it works great. We haven’t had to buy anymore bags of ice since getting this and it is always replenishing the ice. You do have to fill the reservoir with water, but that is no big deal.