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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.4 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate the side tank and the convenient size, while some find the WiFi connectivity a useful feature. However, some customers have expressed concerns about the noise level, price, and cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,786 reviews
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Nice ice.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes awesome ice. Wish it had a water line hook up but its great if you dont mind filling the water container. The change filter notification showed after a week but i put filtered water in it from my fridge so i think it might be a flaw.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pebble ice!! And the side tank is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is easy to set up and makes ice quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many choices and so many bad teviewd of other ice makers, i was concerned. I have to say it is as advertised. Makes ice quickly, and its the crunchy ice for ice chewers. Id recommend this for aure.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Work amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas and this ice maker is used all the time now. When we have company over everyone loves having the “boujee” ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! We are happy to hear you and your wife are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    “Sonic” Ice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those thag remember the ole Hardee’s ice, now Sonic ice and Chick-Fil-A ice, this is it! Delishious, pure, scrumptious ice! I keep it running 24/7 (why not with the optional 4 year warranty). Get it, you won’t be disappointed (except for Karens).

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have ever made from Best Buy! Machine is a favorite in my house so much so that I purchased one for my parents and my brother will be purchasing his own as well. Ice is the perfect size and an absolute must for anyone who loves ice! It is a little in the pricey side, but Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Just like sonic ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice! A little noisy but it’s worth it for the ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ice machine sooo much! It makes the “good ice” we used to go to sonic or chick fil a to get this ice. Literally, we would go just to get the ice, but not anymore! You just have to make sure that you follow directions and keep it clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are loving your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes that good ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Super fast and easy set up. Easy to maintain and clean. Definitely recommend this product. I've had this product about a month and have been very happy with the outcome. We are a family of 5 and used 16 ice trays a day having to refill them. With this machine we haven't even had to use the ice treats.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Nugget Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy...After going through the cleaning process, filled the tank and had the first ice in 14 minutes. Ice is great. We also gained some space in our freezer since we dont use our ice maker any more. If you can afford this ice maker and like the nugget style ice then I recommend you go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awsome pellet ice maker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker. I have it set using the App to come on every day so we always have ice in the morning and afternoon. We never use the ice out of the full size refrigerator. Love this pellet ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey! We appreciate you taking the time to share your thoughts. We're thrilled to hear that you're enjoying your Opal. We know this unit will continue to serve you and your home well. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soo Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one of these, liked it so much that I bought one for my son and his family. Efficient and easy to use. Great chewable ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tasting ice. I had another counter ice machine that made the ice taste plastic and gross. This doesn’t do that. Even with some of it melting back into and remaking ice. I wish I would have gotten it sooner. No more runs to the gas station for the good ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    10/10 Worth the Price for Soft ice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a ice maker like this for a good bit and i was not dissapointed. Soft ice like pellets easy to eat (Like the ones you get at the ER) really good if you plan on making anything with ice in a blender it comes out like an slushy without any chunks. Note i did not use the WIFI so this review is without use of that.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Has flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item for people who love nugget ice but it does have some issues. Pros: -Looks nice -Has wifi/app to schedule ice making -Ice is soft and chewy -Has side tank Cons: -Can be loud when making ice -WiFi/App can be flaky and every couple of months it has to be reset and the schedule redone -Takes up a lot of counter space -Expensive One more thing to note, don't be dumb like I was and put the ice bin or side tank in the dishwasher because they can and will shrink and warp (don't ask me how I know :( ).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Most used appliance in the house!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase we've made in a long time!! Most used appliance in our house! Good chewing ice, just not quite as good as Sonic. These nuggets are a little harder, but still love it! Makes every beverage so much more enjoyable!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the unit makes great ice... then it starts to make ridiculously loud whining noises (about 2-3 months after install). We love the ice, but the machine is already about to die. I hope GE stands behind it. Unfortunately, some quick searches online indicate that it’s going to be a problem. I wish I hadn’t spent this kind of money on this unit. I could’ve bought 5 different units at $100 each and been further ahead. Disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    D Richards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice maker. It was a little pricey, but well worth it. I had purchased one on amazon at 1/4 the price and the motor burned out after 2 months. The GE is very quiet. I would recommend the icemaker!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money! I have a friend who bought the same machine almost 4 years ago and it's still going strong. That is why I went with this machine. It's sleek looking and makes the best kind of ice Nuggets!

    I would recommend this to a friend